Citysofa Reviews 

170
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

The sofas are super comfy and we literally had no trouble. There was a 10% discount that happened after we bought it and the customer service staff that we were communicating with gave us that as a re... See more

Rated 1 out of 5 stars

Update, Still no contact from City Sofa despite endless emails letters, phone calls etc. They no longer have a live website however they also trade on eBay as sofa deals direct. Avoid both at all cost... See more

Rated 5 out of 5 stars

I was worried about buying online without seeing or trying- the 30 day return was the only reason i went ahead, and I'm SO glad i did! Communication was great, delivery quick - the delivery guys were... See more

Rated 5 out of 5 stars

First class experience 1. swift sofa deliver as promised 2. good communication about when delivery would be 3. assembled by the delivery men in a room of our choice 4. they took away all the r... See more

Company details

  1. Furniture Store

Written by the company

City sofa is the UK’s Scott sofa specialist. We carry 1000’s of sofas in stock which enables us to offer a very fast and efficient delivery. With huge savings from other retailers. Our delivery service is second to none, with a free 2 man delivery and set up to most areas of the UK.


Contact info

3.7

Average

TrustScore 3.5 out of 5

170 reviews

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3.7

All reviews

(170)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent delivery of stunning sofa

Just received my new sofa and it is stunning! It was carefully delivered and unwrapped by Dave and Andy, both absolute gentleman. They kept me updated on arrival time and were men of their word. They helped place it in the optimum space for comfort and so the feet balance perfectly. They truly take pride in what they do and go above and beyond for the customer. Highly recommend!

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Great and timely delivery

Great and timely delivery, everything was set up quickly and organising the delivery was hassle free, would recommend to friends and family, will use for future purchases.

13 April 2023
Unprompted review
Rated 5 out of 5 stars

Great delivery and product

Firstly Bec was so helpful in organising a suitable day for delivery. On the day Shaun and Dave kept in contact so we knew when to expect them. Once arrived both were super helpful and made sure we were happy with the sofa. Thank you for a great experience would definitely recommend.

31 March 2023
Unprompted review
Rated 4 out of 5 stars

Excellent experience

Delivery guys, Shaun and Dave, kept us up to date with ETA. Upon arrival, they brought in and unpacked and assembled the sofa, ensuring everything was in excellent condition and we were happy.
Thanks Citysofa for providing us with a beautiful sofa and an excellent experience.

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Quality sofa and chair

Quality sofa and chair, very easy company to deal with I was let down by company furniture 123 and wish I’d of gone to City sofa first!! Quick turnaround, good communication and delivery team Dave and Shaun set it up and nice lads.
Good experience all round 😎

28 March 2023
Unprompted review
Rated 5 out of 5 stars

Happiest Customer, I could not be happier with my sofa…

I could not be happier with my sofa delivery.
Shaun & Dave were absolutely brilliant. They arrived on time, keeping me informed on their way here.
Not only were they really helpful & efficient, they were hilarious, a proper double act. That’s a bonus. I wish all deliveries could be like that.
Huge thanks to them both.

24 March 2023
Unprompted review
Rated 4 out of 5 stars

Very pleased with our experience!

Beautiful, comfy sofa & armchair- much better than what we’ve had from larger, more well known companies. Delivery was unfortunately a day late but the guys were great and so friendly, helped set the furniture up and kept in touch with ETA.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Very good…

Very good communication throughout and the delivery from Dave and Shaun was excellent, kept me updated on timings and helped move my old sofa out and set up the new one

17 March 2023
Unprompted review

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