City Dermatology Clinic Reviews Reviews 

237
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 184 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptionally friendly staff and professional clinicians who ensure every medical procedure is entirely smooth, quick, and completely painless. People feel completely at ease during their visits thanks to the reassuring environment and the remarkably thorough medical care provided by everyone. Consumers are also thrilled with the remarkably fast booking process and the incredible convenience of arranging prompt appointments without experiencing any unnecessary delays. Reviewers frequently express deep gratitude for the clear treatment options, excellent communication, and wonderful final results achieved throughout their entire healthcare journey.

What people talk about most

Service

Users describe positive interactions with service, highlighting the professional, friendly, and efficient... See more

Staff

Reviewers highlight positive aspects of staff, noting that the entire team is consistently welcoming,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the smooth online... See more

Customer service

People report positive experiences with customer service, highlighting quick response times and friendly... See more

Booking process

Customers expressed great satisfaction regarding the booking process, highlighting how incredibly easy it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dr Giulia and Kay were incredibly helpful. The surgical excision was done on the same day, and Dr Guilia made me feel at ease through the entire procedure. The clinic's price was £5,000 chea... See more

Company replied

Rated 5 out of 5 stars

Surgery was smooth and quick and Dr Jana, Kay and Angelica were all lovely and helpful! Dr Jana was more than happy to answer my questions and gave me realistic expectations. Kay was so welcoming and... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Dr. Geo highly enough. I had a cyst removed from my face and was understandably nervous about scarring, but the results are honestly amazing—there is no visible scar at all. Dr.... See more

Company replied

Rated 5 out of 5 stars

i was very nervous about a new mole and had been advised to seek expert dermatologist advise,, I didnt want to wait. so i booked to see Dr Georgios Pafitanis to have the suspicious mole removed.... See more

Company replied


Company details

  1. Dermatologist
  2. also in
  3. Medical Clinic
  4. Plastic Surgery Clinic
  5. Review Site

Written by the company

City Dermatology Clinic reviews for our services which include minor skin surgeries and Dermatology, in particular Cyst Removal, Lipoma Removal, Mole Removal, Wart Removal and Skin tag Removal, as well as Acne and other Dermatology conditions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(237)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was very nervous and immediately felt…

Was very nervous and immediately felt reassured and confident about the procedure, which was very quick and painless. Dr Giulia was really excellent and all the staff I saw were very pleasant and helpful.

16 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this lovely feedback. We're delighted Dr Giulia and the team were able to put you at ease and that the procedure went so smoothly and comfortably. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Mole removal

Came in for a check-up on a suspicious mole that needed an elliptical excision biopsy.
Dr Vasiliki was very friendly and professional, and so was the assistant Aofie. Felt very cared for, before, during, and after the procedure.

17 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this lovely feedback. We're really pleased Dr Vasiliki and Aofie made you feel so well cared for throughout your excision biopsy. We appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Excellent experience from Dr Axel and…

Excellent experience from Dr Axel and Kay. Incredibly efficient, very quick and painless procedure.

17 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're delighted Dr Axel and Kay made your procedure so smooth and comfortable. All the best with your recovery.

Rated 5 out of 5 stars

I cannot recommend this clinic enough

I cannot recommend this clinic enough. Dr. Jana Torres-Grau did an outstanding job and took the time to answer all of my questions thoroughly. She has wonderful bedside manner and made me feel completely at ease and very well cared for throughout my appointment.

15 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted Dr Jana Torres-Grau made you feel so comfortable and well looked after, and that all your questions were answered so thoroughly. We really appreciate you taking the time to share this and wish you all the best.

Rated 5 out of 5 stars

Great experience

Really this place is the gold standard in patient care from booking through to treatment - and I am fussy! I was running a bit late for my appointment and the team (Jessica the receptionist) were very understanding and I was seen immediately on arrival. Dr Reza and his assistant Aoife put me immediately at ease and talked me through each step. Treatment was smooth and aftercare information clear and reassuring. I couldn’t ask for more. Thank you so much.

13 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback. We're absolutely delighted that Jessica, Dr Reza, and Aoife made everything so smooth and reassuring for you. It's great to hear you felt so well looked after from booking through to aftercare. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Experience after first visit

Very friendly and welcoming environment, Dr Giulia, Jess and Kay are amazing individuals and very good professionals!

12 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this lovely feedback. We're delighted Dr Giulia, Jess, and Kay looked after you so well. All the best.

Rated 5 out of 5 stars

I had a really good experience- was…

I had a really good experience- was done quickly and no pain. Staff were lovely and made me feel comfortable and relaxed. Highly recommend!

10 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're delighted the procedure went smoothly and that the team made you feel so comfortable throughout. All the best with your recovery.

Rated 5 out of 5 stars

Cyst removal

Used City Dermatology for a cyst removal. I submitted an online request and was called back within 30 mins and arranged an appointment within a few days. On the day the City team were friendly and professional. Procedure was undertaken by Dr.Nicki, whole process took less than 40 minutes inc the initial consultation and was pain free - I felt comfortable throughout the procedure. What to do post procedure was fully explained and I was given extra dressings to use at home. Based on my experience I would thoroughly recommend.

7 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this detailed feedback and recommendation. We're delighted we were able to see you so quickly after your enquiry and that your cyst removal with Dr Nicki went so smoothly and comfortably. It's great to hear you felt well-informed about your aftercare too. We really appreciate you taking the time to share this and wish you a smooth recovery.

Rated 5 out of 5 stars

I couldn’t ask for a better treatment…

I couldn’t ask for a better treatment and doctor made me feel very comfortable amazing skills amazing doctor amazing job would definitely recommend didn’t feel nothing while having my genital warts removed I’m very thankful to have my treatment done here.

6 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're absolutely delighted your genital wart treatment went so comfortably and that you felt so well looked after throughout. We really appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Seborrhoeic Keratosis Removal

I had an appointment at the clinic for a Seborrheic Keratosis removal. Was seen by Sarah, who from start to finish,
Explained the procedure that she was going to take. I never felt any pain, the procedure was very quick. The staff were very welcoming, I would definitely visit this clinic again.

2 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this lovely feedback. We're delighted your seborrheic keratosis removal with Dr Sarah went so smoothly and comfortably, and that you felt so well looked after by the team. We'd be happy to see you again anytime and wish you all the best with your recovery.

Rated 5 out of 5 stars

The whole team I encountered was kind…

The whole team I encountered was kind and caring. They made sure that I understood everything before and after the procedure. Mr Reza Alamouti is obviously an expert in his field and I felt completely safe and comfortable in his hands. I highly recommend the City Dermatology Clinic to anyone. Don’t hesitate - get yourself down there and get sorted!
Only one suggestion - they didn’t hear the doorbell, so it’s worth calling if you get no response upon arrival 👍

3 January 2026
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback and recommendation. We're delighted Mr Reza Alamouti and the team made you feel so comfortable and well-informed throughout your procedure. We really appreciate the tip about the doorbell as well -we'll make sure to keep an eye on that. Thank you for taking the time to share this and all the best with your recovery.

Rated 5 out of 5 stars

Highly recommend for mole consultation/removal

I visited the clinic for a mole check/removal with Dr Reza Alamouti.

The clinic had a very calming atmosphere and the service was quick and efficient but did not feel at all rushed, even though I was in and out in ~10 minutes. Dr Alamouti and all the staff were very kind. I had the advice of the consultation, the procedure and aftercare well explained. I felt well informed and in good hands.

Highly recommend.

29 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this lovely feedback. We're delighted Dr Reza Alamouti and the team made you feel so well informed and comfortable, and that everything was efficient without feeling rushed. We really appreciate you taking the time to share this and wish you a smooth recovery.

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the clinical team were friendly and very professional. After care queries answered promptly. Would recommend this practice.

20 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're delighted the clinical team looked after you well and that your aftercare queries were dealt with promptly. We really appreciate you taking the time to share this and wish you all the best.

Rated 4 out of 5 stars

Ear lobe repair

I recently visited City Derma Clinic for earlobe repair surgery and was very pleased with the efficiency of the service. I was able to have my consultation and the procedure done immediately after, which was fantastic. The surgery itself was completely painless and the staff were professional throughout.
I did encounter a small issue where the paperwork showed a higher price than I was originally quoted, but the team rectified this quickly once I pointed it out. I’ve given 4 stars for now as I’ve just booked my follow-up to have the stitches removed; I’m happy so far, but I’d like to see the final healed results before giving a full 5-star rating. Overall, a very smooth experience!

22 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for taking the time to leave such detailed feedback. We're really pleased your earlobe repair went smoothly and that you were able to have your consultation and procedure on the same day. We apologise for the confusion with the pricing and appreciate you bringing it to our attention so we could resolve it quickly. We look forward to seeing you at your follow-up appointment and hope the healing continues to go well. All the best.

Rated 5 out of 5 stars

Simply superb!

Simply superb!
The y set the standard others would do well to follow
BRAVO!!!

20 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for this wonderful feedback. We're absolutely delighted you had such a positive experience with us. All the best.

Rated 5 out of 5 stars

Fantastic!

19 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback. We're delighted you had such a positive experience. All the best.

Rated 5 out of 5 stars

Quick, Professional and great value

The appointment was easy to make with slots readily available.
The appointment was on time.
The treatment was explained beforehand and delivered as predicted.
The aftercare was well explained.
All very professional ans good value.

18 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you for your feedback. We're really pleased everything ran smoothly from booking through to your treatment and aftercare. We appreciate you taking the time to share this and wish you all the best with your recovery.

Rated 5 out of 5 stars

Highly recommend

This is such a friendly, helpful and professional team. Everything is incredibly well organised and easy to access and reasonably priced compared to the other options I explored, which is why this was my second visit here. Dr Malik was kind and patient and explained everything really well. He answered my questions thoroughly and made me feel completely at ease. The support and aftercare advice is well appreciated.

17 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for returning to us and for this lovely feedback. We're delighted Dr Malik and the team made you feel so comfortable and well informed, and that everything has been straightforward both times. We really appreciate your continued trust and wish you all the best with your recovery.

Rated 5 out of 5 stars

My wife had a lipoma removed from her…

My wife had a lipoma removed from her should and the Doctor who removed it was very professional and it was done with great care and profession.
Recommend them

16 December 2025
Unprompted review
City Dermatology Clinic Reviews logo

Reply from City Dermatology Clinic Reviews

Thank you so much for your feedback and recommendation. We're really pleased your wife's lipoma removal went so well and that she felt in safe hands throughout. We appreciate you taking the time to share this and wish her a smooth recovery.

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