City CruisesReviews 

My customer experience was not great. We enjoyed the music, scenery, and some of the food. However, the meat was dry and the servrr was not as accomodating as we expected.
Even though I informed her when the cruise first started, she didn't tell the DJ to shout out my son's graduation until the cruise was over and most people had already left the boat.Therefore, we didn't enjoy the accolades from the other guest like others who were celebrating a special occasion and received a timely shout out. I had already given her a tip before we realized she didn't inform the DJ in time.

Honestly such a good trip! The only thing I would suggest is that it have an address of where the ferry is for the Statue of Liberty as it was a bit confusing.

Service was great and the park employees were helpful and informative.

YOU ARE A DISGRACE TO THE TRAVEL AND HOSPITALITY INDUSTRY. I KNOW, I PLAY A KEY ROLE.
I WILL LET MANY OTHERS KNOW

Well organised.
Food well prepared and presented
Wine prices very reasonable for London
Enjoyed our time on board.

We originally booked the tour for Alcatraz but it was cancelled the morning of our afternoon scheduled tour.
I received an email only a few hours before we were planning to leave for the city. I called and was given the choice to get a refund or could schedule the city boat tour which we did. That tour was only $17 less and it was a mediocre tour to say the least. Nothing like the Alcatraz tour which we have done years ago. :(

Might be making this review a year late. But wanted to say I had an amazing time and the tour guide we had was funny and made the experience that much better!

Relaxing way to spend time on the river in York

Everything was great. Staff, service, information. Thank you

FIRST I WAS TO THANK" COVAN" representative for City Cruise " The Sprit of Washington "
I'm not sure if I am spelling his name correctly or not. He represented and did his job beyond outstanding 100% with our reservation, making sure my every wish was his command.
The atmosphere was great
"THE Red Hot Babes " a chapter of the Red hat society showed up and turned out. The food was good
Hats of to chief Walter and all the lunch servers, The "DJ" , as well as entirer crew on and of the Spirite of Washington
Thank you for the well deserved experience.

Very good, the staff were helpful and friendly. The commentary was amazing.

We got to see so much of San Francisco from the bus. It was great!

Kyle is an excellent agent and all my questions answered immediately and had me booked in no time. Excellent experience, he deserves a raise!!

The process for boarding was efficient. The trip was fabulous! Every American should visit Liberty Island and Ellis Island, if at all possible!

Surprisingly nice experience with great food. Very clean and well kept. Felt like I was on a far away vacation. Highly recommend it for a birthday, anniversary or wedding!

our original booking was to go to alcatraz, and was cancelled a week before our trip. we rebooked to do the boat tour and when we arrived to check in we learned that the boat tour was also cancelled. never got an email stating that it was cancelled. we waited local to the pier because we didn't want to venture too fair and accidentally miss the arrival time. so to find out that the tour was cancelled was a disappointment.

Great service! Great Tour.. unforgettable experience.

Loved the cruise on the river and the on going commentary about things to look at, he was also very entertaining. We had fantastic fish, chips and mushy peas. Would recommend

I enjoyed myself on the City Cruises Signature Dinner Cruise in Philadelphia. The sights were beautiful, plenty of food, and my waiter Joy was amazing!