CitizensAdviceBureau Reviews 

26
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Utterly inept and useless. There is no saving graces they are inept and useless. I called for advice they said they couldn’t help. NowIv made a formal complaint ( which they are trying there hardest... See more

Rated 1 out of 5 stars

Thank you for nothing Wakefield branch.... The staff is rood and rushed. They do nothing at all to help people find work or anything else really, despite their website saying otherwise. Visited th... See more

Rated 1 out of 5 stars

My review is for Wakefield branch. The staff is rood and rushed. They do nothing at all to help people find work despite their website saying otherwise. Visited them 3 times with different issues. Nev... See more

Rated 1 out of 5 stars

Just another box ticking load of nonsense a hour on phone waiting to be returned to switchboard evertmyt7me I've tryied to get advice of this number I'm in a que all day .....feel like bill Murray..... See more

Company details

  1. News Service
  2. also in
  3. Blogger

Information provided by various external sources

The home of Citizens Advice Bureau Spain - www.citizensadvice.org.es - FREE Information, Help and Advice. Articles, News, Directory, Blogs and much more!


Contact info

1.8

Poor

TrustScore 2 out of 5

26 reviews

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No history of asking for reviews

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1.8

All reviews

(26)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Citizens advice bureau hero's

I visited my local branch of the citizens advice bureau in Carshalton Surrey. From the outset I was made to feel welcome and relaxed by Samantha. I was very nervous to talk about my debt problems and despite my best efforts I ended up getting very emotional. At no point was I ever made to feel silly or that this was an inconvenience. Samantha spent 2 1/2 hrs helping me. No stone was left unturned. There is still more work to be done in my case but I left there feeling like I will finally get my life back. If you are thinking of going don't hesitate please do it. They really want to help you.

6 June 2023
Unprompted review
Rated 1 out of 5 stars

Visited King's Lynn C.A.B.on two…

Visited King's Lynn C.A.B.on two occasions.Very disappointed with help they were supposed to give.I was told to keep ringing the government department I was trying to contact in my own time-I thought the C.A.B.staff would carry more clout and that is why I visited them in the first place.Plus the fact when you ring regarding making an appointment you can never speak to anyone-you just get sidetracked.Will not bother again a waste of time travelling to see them.

26 December 2022
Unprompted review
Rated 1 out of 5 stars

We have no bureau in our local area so…

We have no bureau in our local area so called another area with a women that huffed the whole time telling me I need to go to my area and kept telling me where I lived I know where I live but the area is no longer open so you are stuck I'm fed up with rude people and no help

13 January 2023
Unprompted review
Rated 1 out of 5 stars

Hi guys this IS NOT a review about this…

Hi guys this IS NOT a review about this company but a volunteer business here in popstar land NZ. The company is citizens advice bureau NZ a non profit company that advises people over public and civil problems here in NZ.

Around two months ago i used there website chat function to talk to a CAB volunteer about a problem i am having with a social security govt dept here in NZ. The volunteer then heard about my problem through chat and I was advised to go back and talk to the dept I am having problems with to "talk the problem through" with them.

This would be the most ill advised info anyone could give about this NZ dept as they MSD most certainly do not talk things through at this stage as the volunteer had alluded too.

The volunteer should have explained that at this stage the client me would be put in a power vaccum, as the CAB advice at this stage was ill advised. Lastly the volunteer should have recommended a adequate skilled advocate or lawyer in this specialised area.

We are glad to learn this not through CAB at the next phase will be fairer.

CAB NZ has multitudes of online info if you have the patience to read through there online chat advice is not the best.

10 July 2022
Unprompted review
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