People are exceptionally nice and organized. Like this facility very much. Rates are fair. If a unit is purchased through Auction, the staff requests important papers or pictures be brought up so t... See more
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The facility is nice and the one interaction I had with staff was polite and insightful, but my only issue with the place so far is any time I’ve tried to call they never answer. The machine always sa... See more
Since we began our partnership many manager and price changes have taken place. Each time a new manager arrives, cost goes up, and late charge dates change. Managers and their staff are rude and indi... See more
Company replied
Extremely Cheerful, Completely Knowledgeable, Outstandingly Helpful, Excellent Costomer Service, I Could Not Have Ask Or Found Any Better Services & Employee's I've Used A Lot Of Different Storag... See more
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Why you should rent from Circle Storage in Harrison, OH
People are exceptionally nice and organized. Like this facility very much. Rates are fair. If a unit is purchased through Auction, the staff requests important papers or pictures be brought up so they can attempt to deliver or have picked up by original owner. Thought this was very nice.
Billing Continues after Requesting Account to be Closed
I have asked them in writing for the last 2 months to close my account and I am still receiving bills for a monthly fee. We were emailing and they stopped responding to my emails.
I have had good service sine I first…
I have had good service sine I first rented a unit.
Michelle was very helpful and did a…
Michelle was very helpful and did a great job.
I have used them a few times
I have used them a few times. They are great!
The manager here is a LIAR
The manager here is a LIAR.
I was sent a BILL for $0.30 when I went to my unit I noticed a red lock (their lock) so I took my lock off and left. I messaged her a couple days later and asked why the red lock was on my unit she blatantly lied and for your protection cause there was no other lock on the unit. I immediately said something to her. And she got rude with me. Then I asked her if the lock was off my unit she said had to get permission to remove it. HORRIBLE service and she’s a LIAR I would not keep my belongings here
I’ve been using this storage for over…
I’ve been using this storage for over ten years. Service went down and then new management it went up for a few years. But this past two years it has went down again. Fees keep going up even thou you see unlease ones thru out.

Reply from Circle Storage
You have awesome staff members
You have awesome staff members. Everyone is so nice and helpful. If you have any problems they do their very best to resolve the issues.
Thank you for lubricating my 2 doors
Thank you for lubricating my 2 doors. They were so hard for me to open. Thank you for the new handles also!
Nice and cleaned up all of the time…
Nice and cleaned up all of the time price is reasonable
Always have had a positive encounter…
Always have had a positive encounter when speaking with staff. Nice location. Hoping they add additional covered storage for RVs.
I really like the facility but…
I really like the facility but on multiple occasions the access door code has not worked. I have had to go to the office to alert them of this many times. There has also been 2 occasions where the access code would not work and no one was in the office or answering the phone. One of the times I had a moving truck, which I had to extend the rental because of this issue. That cost me extra money.
Its a nice facility and easy access, when it works.

Reply from Circle Storage
Secure and Affordable
I've been storing my camper at CS for over two years now. I like that it is a secure and affordable location. I have no complaints.
I have been unemployed due to covid
I have been unemployed due to covid. I asked was there anything I could do to prevent losing my things and the response was my stuff is going to auction if I don’t pay $418. I’ve been a customer so long! I can’t believe I ask for help and there is nothing that can be done.
Easy + Friendly
Circle storage is easy to work with and has an extremely friendly staff who is there to answer questions and help you if needed. The storage space itself is secure and clean!
Thank you for promptly helping me!
Wonderful place they r understanding…
Wonderful place they r understanding about the the pandemics going on
This sales tax issue is irritating
This sales tax issue is irritating. When I paid for Nov in late Oct, the screen read amt due $0. Then, the letter saying sales tax went up for Nov. In my opinion, since I paid it in Oct, I should not have owed the $ .70 at all. Then for Dec, I paid in Nov, and again it read amt due $0. Again, I got al another late letter. You had a whole month to repair your webpage. This is not professional.
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