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Rated 4 out of 5 stars

The report is easy to read, full of valuable information and very clear explanation. It really feels like a life hack.

Rated 5 out of 5 stars

Everything went smoothly - test kit arrived quickly and test results came back way before estimated date. The accompanying details/information that comes with each report on the app is interesting an... See more

Rated 5 out of 5 stars

CircleDNA delivered the results earlier than their promised dates. I liked the easy upgrade to Premium via app. Growing up as a sickly child, the features assured me how to manage my disease risks and... See more

Company replied

Rated 2 out of 5 stars

Subscribed to the premium kit as it not only give a more holistic analysis but for the annual new report as well. But it has been 2-3 years, did not receive any new report till date. The new rev... See more

Company replied

Company details

  1. Home Health Care Service
  2. Health Consultant
  3. Medical Laboratory
  4. Pharmaceutical Company
  5. Pharmaceutical Lab

Information provided by various external sources

CircleDNA is the world's most comprehensive DNA test on the market. 500 unique reports on diet, fitness, ancestry, health risks, carrier screening & much more.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent and commendable customer…

Excellent and commendable customer service! I had a few unfortunate incidents with the return process. Firstly, I had mistakenly dispose off the commercial Airway Bill to which the customer service immediately emailed me a soft copy when I reached out for help. Secondly, FedEx lost my return parcel. Again, the customer service team responded promptly with great bias for action. I was given a replacement immediately and was even assisted with a Fedex pick up at my door step. In each of these incidents the communication with the customer service was quick and prompt, which was a big great relief!

10 October 2024
Unprompted review
Rated 4 out of 5 stars

great

great product and report but quite expensive compared to the cost of it

4 October 2024
Unprompted review
Rated 5 out of 5 stars

I'm glad I did this test

I'm glad I did this test. It gave very interesting insights to understanding my body better. I thought I'll have type 2 diabetes, obesity and heart disease genes, as it runs in my family. It turns out, I have no genes increasing these. These conditions run in my family purely because of poor lifestyle/dietary choices.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience from receiving the kit to sending the sample it was all very simple and well thought out. I am loving reviewing my results and getting to know more about myself!

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great experience in taking DNA test! Never regret it…

I really enjoy my first time experience in testing DNA. I thought it will be kinda complicated since im located far from the DNA lab, but surprisingly it was all really simple and easy. CircleDNA and the expedition team (which is FedEx) were really fast responses and cooperative. All the DNA test results are what ive been searching for. Some of it really match my current situation. I’ll try to follow the recommendations to shape a better version of me.

Wish next time there will be test results for gluten sensitivity.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Impossible to contact the company

Impossible to contact the company. My sample is stuck during the return to Hong Kong due to no export data (company address, tax number etc). This is with DHL. This is using the prepaid return that came with the kit! DHL is the preferred courier according to the instructions for the return.

4 September 2024
Unprompted review
Rated 1 out of 5 stars

Poor Service

Their advertisement is highly misleading! They claim to offer seamless processing, including arranging the pickup of samples. I’ve purchased two sets, and even after a month, the samples still haven't been collected. I've sent numerous emails, but nothing productive has come from it. They make empty promises, like saying they've coordinated everything with the courier and will expedite the results to make up for their poor customer service. However, they don't provide all the necessary documents for the courier to accept the samples.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

CircleDNA provides a comprehensive…

CircleDNA provides a comprehensive array of tests, including health risks, ancestry, nutrition, fitness, and skin health. Their tests analyze various genetic markers to give you a detailed report on your potential risks for certain conditions, ideal dietary and exercise plans, and skin care recommendations. This wide range can be beneficial if you’re looking for an all-encompassing genetic profile. The service is generally well-regarded for its user-friendly interface.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

A great experience of obtaining a DNA test in a seamless process and learning more of oneself.

The process of DNA test and receiving the report was seamless. The reading of the report and results instantly resonated with the knowledge I had of myself and gave wonderful insights into my genetic predisposition to certain risks. With the report guidance it provided the opportunity to address and manage my health moving forward. Furthermore the complimentary genetic counselling session provided more clarification to address key factors identified in DNA testing together with customised guidance to embrace and take care of my health moving forward. Highly recommend CircleDNA and their services to everyone

22 July 2024
Unprompted review

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