Cint Reviews 3,968

TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience to be positive, appreciating the engaging and straightforward nature of the surveys. Many enjoy the learning aspect and the variety of topics covered, finding them interesting and educational. However, some people were dissatisfied with the website and customer service, reporting issues with response times and a lack of support. There are also concerns regarding payment, with some users experiencing difficulties with withdrawals, frozen accounts, or unexpected changes in payout methods, leading to frustration and a feeling of being misled.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers express frustration with not receiving payments,... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the surveys to be educative,... See more

Website

Consumers find the website to be negative, with many expressing frustration and dissatisfaction. Reviewers... See more

Customer service

Users describe negative interactions with customer service. Many customers report issues such as ignored... See more

Response time

Reviewers express dissatisfaction with response times. Many customers report that the company often provides... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Hello Cint I Have Been Trying to Sending Them Report Tickets about My issue investigation Today They Just Closed down My Ticket without issues can you please do something about it..Am Really n... See more

Company replied

Rated 3 out of 5 stars

More money needs to be allocated to lengthier reviews. I have had to do a VERY lengthy Yango review TWICE and most of the questions were unnecessarily repetitive. It would be nice if you also add an o... See more

Company replied

Rated 4 out of 5 stars

I am really appreciate your company. Because you are taking my opinion. To give my opinion, I am feeling good.

Company replied

Rated 4 out of 5 stars

I have been here for about 3 years now. I must confess that I have dissociated myself from other survey platforms because they will stress you unnecessarily without rewarding you. But Afri sight has... See more

Company replied


Company details

  1. Software Vendor

Written by the company

Cint is a global software leader in digital insights gathering. The Cint platform automates the insights gathering process so that companies can gain access to insights faster with unparalleled scale. Cint has the world’s largest consumer network for digital survey-based research, made up of over 144 million engaged respondents across more than 130 countries. Over 2,500 insights-driven companies - including SurveyMonkey, Zappi, Kantar and GfK - use Cint to accelerate how they gather consumer insights and supercharge business growth. Cint Group AB (publ), listed on Nasdaq Stockholm, has a rapidly growing team across 14 global offices, including Stockholm, London, New York, Singapore, Tokyo and Sydney. www.cint.com


Contact info

3.4

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great experience

Great experience. Love it.

10 November 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 3 out of 5 stars

It was easy to complete the survey but…

It was easy to complete the survey but in last weeks it was so difficult for me I was always get unfortunately you don't qualify for this survey maybe the whole month without earnings

8 November 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 5 out of 5 stars

Very good experience.

Very good experience.

6 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 4 out of 5 stars

I thought it was very good you touched…

I thought it was very good you touched bases with mental health

26 October 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 4 out of 5 stars

I love cint survey

I love cint survey, they ask more realistic questions that applys in everyday living

21 October 2024
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 4 out of 5 stars

Very good site

I get a fine experience

8 October 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 1 out of 5 stars

Just a terrible company that takes your…

Just a terrible company that takes your time and nerves. Where they do not come, problems begin everywhere, I want to do something with myself. They really cause moral pain ... And the main problem is that where Cint comes to cooperate, there begins a total screening with polls. I was born in 2000, and earlier, when I came up to those polls on one questionnaire, now I do not fit! I will now indicate other data! Some surveys that Cint still have not absorbed there, for some reason I pass, but those that through Cint are one humiliation, from 10 polls and all humiliating 50 points that were given for each worthy from the survey! How to wipe them, I do not know. Got it already! They themselves are enriched on us, and on these pennies that they poke us (since 50 points = 1.25 American centers) still try to approach. And the company will not just delve into the situation, but write off that if the survey was incorrectly counted, then in a month they will count. And what to count if you stupidly and incorrectly eliminated at the beginning? Yes, and with the month they lie, they do not accrue anything later, all the processes for the completion of the remuneration are dispersed, as if they were not there. And if they accrue anything, then only 1.25 is the American center - there was an error with admission, it was not a reward for a day, but this 1.25 cent. But they can take away the reward 2 months after the survey, they like to make deductions!
Sadness.
Fatal sadness. We must stop them.Let the syntas explain to me how to erase these shameful gossips of 50 points? Or how can they return the lost polls? Bind duplicate accouns?

24 September 2025
Unprompted review
Rated 3 out of 5 stars

More money needs to be allocated to longer reviews

More money needs to be allocated to lengthier reviews. I have had to do a VERY lengthy Yango review TWICE and most of the questions were unnecessarily repetitive. It would be nice if you also add an option to send cash to mobile money/banks in Zambia and not just airtime.

22 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review. 

We are sorry to hear that you are not happy. Please submit a support ticket to the relevant Panel support. A member of our support team will reply to your ticket.

Kind Regards,

Rated 5 out of 5 stars

THE BEST I HAVE EVER SEEN THANKS FOR…

THE BEST I HAVE EVER SEEN THANKS FOR THE SURVEY

16 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 4 out of 5 stars

My Experience as a AfriSight Survey Volunteer.

The surveys are very educative and interesting. I will appreciate if my participations in surveys can be increased. Though I do have difficulty in claiming my rewards most times.

11 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 3 out of 5 stars

Please I havent received my reward

11 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review. 

We are sorry to hear that you are not happy. Please submit a support ticket to the relevant Panel support. A member of our support team will reply to your ticket.

Kind Regards,

Rated 5 out of 5 stars

Prompt Response

My experience is very pleasant, it has very good customer service etc. Through channels such as chat on the panel, email and more. Your voice is heard by one of the agents on duty. In my personal opinion, it greatly improves the speed of delivery of payments, rewards and more than just clicking on the rewards, choosing whether you want to choose rewards of different amounts.

10 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 5 out of 5 stars

The surveys are friendly and good

The surveys are friendly and good. I would like to have more interesting surveys on cint.

8 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 1 out of 5 stars

Cint should be investigated

Cint used to try to offer users the "opportunity" to answer an extra survey for a few seconds and gave an option to refuse. They treated their request for free data as some sort of reward for special users.

I guess too many people refused. When using Qmee or FiveSurveys and routing through Cint, the option no longer exists. As a result, Cint forces users to answer their initial survey and then routes out to another router platform like Samplicious, etc.

Essentially, their stealing data, and I'm just so done with it. These aren't screeners either.

2 September 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review.

I'm sorry to hear that you are not happy. There could be several reasons why you might not qualify for the surveys. Here are some common factors:

1. Demographic requirements
2. Pre-screening questions
3. Over-representation
4. Geographic limitations
5. Quality control measure

Remember that survey qualification is often based on the provider's or clients' specific needs. It's also worth noting that not everyone will qualify for every survey, as they are designed to target specific audiences or collect particular data.

Kind Regards,

Rated 2 out of 5 stars

Account issues

Dear Cint

I have been trying to Sending Report Ticket about issues Today its seems they suspended me from Zendesk Can you please help me? My Account wasn't been working right...

16 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review. 

We are sorry to hear that you are not happy. Please submit a support ticket to the relevant Panel support. A member of our support team will reply to your ticket.

Kind Regards,

Rated 1 out of 5 stars

TGM PANELIST IN PARTNERSHIP WITH CINT REWARD REDEMPTION ISSUES

There's a Panel name TGM Panel, they payments are processed by Cint allegedly, but Cint parted ways with them,so when Cint were still with them I had completed some surveys which was conducted by or for Cint and Cint are the ones who compensated survey panelist for completing certain surveys according to them, now they put a notice that any withdrawals we want to process we should get in contact with Cint directly, here a screenshot of the note they notice board. I'm trying to make contact with them and Cint for the longest time with no avail,we being make fools here by automated responses (boys) how the hell can a bot help a person with certain issues that are supposed to be handled by humans. To the person who responding to people's reviews here, be constructive for once instead of the lame excuses , submit to the right panel could you please log our requests to the people who qualified to handle this matters coz even you are responding like a automated response like you a bot make yourself usefull,

10 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review. 

We are sorry to hear that you are not happy. Please submit a support ticket to the relevant Panel support. A member of our support team will reply to your ticket.

Kind Regards,

Rated 4 out of 5 stars

Easy to use

Easy to use, quick surveys and good experience😊

12 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 1 out of 5 stars

Completely ignored my request on withdrawal issues

I am beyond frustrated with Cint’s complete disregard for my payment issue on MetroOpinion. I have tried to get help with withdrawing my earnings, but they have utterly ignored my request. It’s outrageous that a company can keep people’s money and refuse to respond or provide any support. Do NOT trust Cint if you expect to get paid or have any customer service. Terrible experience!

5 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your review. 

We are sorry to hear that you are not happy. Please submit a support ticket to the relevant Panel support. A member of our support team will reply to your ticket.

Kind Regards,

Rated 5 out of 5 stars

That's very good

That's very good

5 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

Rated 5 out of 5 stars

Good...

Good.... very much good...

5 August 2025
Unprompted review
Cint logo

Reply from Cint

Hello,

Thank you for your feedback!

We are pleased that you are enjoying our surveys.

If you have questions about the panel or would like to make any comments or criticism, don't hesitate to contact the relevant Panel Support Team so that they can help further.

Kind Regards,

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