CiggiesWorld Reviews 

250
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

It is incredible the moment I lit up my 1st Gudang Garam Surya - after 26 years! I had been in Malaysia in Year 2,000 - All the memories came flooding back as soon as the Taste, Smell & exp... See more

Rated 5 out of 5 stars

Very sketchy at first, I had to use zelle bank to bank instant transfer. Emailed customer service after payment, they respond pretty quick, within 30 min, I felt better after that. Recieved my order i... See more

Rated 5 out of 5 stars

Privacy 10/10, Packaging 10/10 overall everything was legitimate and straight forward. Lovely customer service as well as quick and easy payment methods. Shipping depends on origin country and destina... See more

Rated 5 out of 5 stars

I've ordered from Ciggies World 4 times now. Never had a bad experience. My most recent order got lost by USPS after sitting in a sorting facility for over a month, but thats the fault of USPS. Jeff... See more

Company details

Written by the company

Welcome to CiggiesWorld.Ch, your premier destination for authentic, high-quality cigarettes since 2007. Operating from Indonesia, we have spent nearly two decades building a reputation as the world’s most trusted source for premium Indonesian kretek and international regular cigarettes. We pride ourselves on authenticity, reliability, and unparalleled service. Whether you are seeking the unique, aromatic experience of traditional Indonesian clove cigarettes or your favorite global brands, we guarantee genuine products delivered to your doorstep. Join thousands of satisfied customers worldwide who rely on our expertise, seamless logistics, and commitment to excellence. Our store location: PT. CiggiesWorld Jalan Legian no.123 Badung Regency, BALI 80361 INDONESIA


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4.6

Excellent

TrustScore 4.5 out of 5

250 reviews

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No recent history of asking for reviews

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4.6

All reviews

(250)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy seller

My package came within 2 weeks as promised, the product was discreetly packed and undamaged. Jeffrey even added a snack and tea bags in with it as always! Honestly was worth the wait. Would definitely continue to buy more.

I was searching for a website that sells reliable cigs and came upon this one. Was skeptical at first that I had to pay by bank transfer but took the risk anyway. I was afraid that customs would sniff it up and I'd get charged but didn't at all.

8 February 2019
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, would order again, the only possibility to get Gudang Garams in France. Many thanks for your outstanding service.

6 February 2019
Unprompted review
Rated 5 out of 5 stars

Well everything happened as was stated…

Well everything happened as was stated on the Website. I've got the package faster then I expected, in 12 days. I had a small order of only one pack but that doesn't mean you can't work out lager quantities. Thank you for the tea bag and cookie which was also inside the package.

27 January 2019
Unprompted review
Rated 5 out of 5 stars

First Class!

Received my first order and am super impressed. Purchase was simple and very affordable. Package arrived quickly with tracking provided. Personal response from seller at point of sale and after. One used to be able to purchase high quality smokes from domestic tobacconists; I thought those days were gone. CiggiesWorld fills this need professionally with superb service, product and delivery. Absolutely no reservations commending this seller. A first class resource for the finest tobacco.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

They made a cloves lover happy

Just Amazing. Paid easily through an online money order and they shipped three packs (low profile packaging) to the US (PA) within two weeks. Plus it was nice to have tracking info. Honestly I'm not even a serious smoker, just wanted to relive my college clove smoking days and they did not disappoint.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

Very good supplier

Very good supplier. Ordered some kretek for the Netherlands. All packages arrived in good order. IT took some time but IT was all fine. Good price and quality. Even payment was well arranged. Now waiting for next order to be deliverd. Many thanks to CiggiesWorld I will be back. Kind regards from a satisfied costumer.

10 January 2019
Unprompted review
Rated 5 out of 5 stars

Great company!

Great experience! Shipping was fast, great communication, and excellent products. Amazing customer service!

4 January 2019
Unprompted review
Rated 5 out of 5 stars

Legit

Very sketchy at first, I had to use zelle bank to bank instant transfer. Emailed customer service after payment, they respond pretty quick, within 30 min, I felt better after that. Recieved my order in CA in 2 weeks. Usps will do the final delivery which can be tracked via usps as soon as you see acceptance on the tracking of the sending country.

18 December 2018
Unprompted review
Rated 5 out of 5 stars

I placed an order with them a few…

I placed an order with them a few months ago and forgot to review them.

First thing I noticed when placing the order was the sketchy payment method. I had to do a bank transfer directly in to someone's account. But it all worked out in the end. Received my order here in the UK within 2 weeks which baffled me.
I ordered djarum black, Marlboro and a couple pouches of tobacco.
Think the trick is to order small so customs don't pick it up.
They even threw in a free coffee sample pack.
Brilliant customer service also.

29 November 2018
Unprompted review
Rated 5 out of 5 stars

Quick servicem

Took 12 days to arrive in england- great price and amazing to be able to get hold of ciggies without horrible pictures and ones that are flavoured too

27 November 2018
Unprompted review
Rated 5 out of 5 stars

Awesome deal & super fast shipping

I've ordered a carton of Marlboro Reds on Nov 12th and received it on the 24th in Florida. Very pleased to have done business with this company, the ciggies taste great and i'll definitely order some more in the future!

25 November 2018
Unprompted review
Rated 4 out of 5 stars

Ordered from them twice and received…

Ordered from them twice and received packages within 2 weeks to the UK. Legit company and good customer service. The only reason I’m not giving it 5 stars is because of the quality of some of the packs on both orders. This is not there fault but the manufacturers and because of the high humidity in Indonesia. On both occasions they have offered a free pack on the next order. Also the prices are cheap and I guess you can’t expect the same quality tobacco from western countries but they are fsc free. The Mevius Original were up to standard though.

25 October 2018
Unprompted review
Rated 4 out of 5 stars

I am an Alberta resident

I am an Alberta resident, residing in the Edmonton Area.
I had spent 4 weeks in Bali a few years ago and I fell in love with Djarum cigarettes. I was quite displeased when Canada started cracking down on the tobacco industry and the prices become quite extreme. I found ciggies world after a quick google search. I went with m ut and ordered. Now I would have given 5/5 stars, but the shipping time was much longer than initially anticipated. It took nearly 90 days for the untracked method. I had 12 packs shipped. The packaging was nice and nothing was damaged. I did not pay any duties or taxes.
I will order again!

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Ignore the negative reviews... 10/10

Ignore the negative reviews.... I bought 4 packs of ciggarets from this website and although there is only 1 in 7 chance of it getting caught, its worth the risk. In the UK the average pack of cigarettes varies around £9 but on this website you can get a pack for $3 which is INCREDIBLY CHEAP. The package came discreet and arrived within 9 days of order which is very impressive. 100% will be buying more. This website is very very legit!!!!!

24 September 2018
Unprompted review
Rated 5 out of 5 stars

Very good customer service and product

I got my cigarettes yesterday and I couldn't be happier with my experience. They were fresh. In mint condition and full of flavor. I live in California u.s.a and I'm super happy that I could get these specific packs delivered to my door. 5 stars all the way and very helpful customer service through and through. Thanks Ciggies world!

22 September 2018
Unprompted review

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