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Chunky Cottons Reviews 

658
•
TrustScore 5 out of 5

4.9

Yarn Store
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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, noting beautiful yarns and cords are exactly as described and perfect for their projects. Many highlight the exceptional speed and reliability of the delivery service, with orders dispatched quickly and arriving promptly. The company's communication and customer service are also frequently commended for being helpful, friendly, and efficient, ensuring a smooth and positive overall experience. Many people express their intention to purchase again, citing the consistent quality and excellent service as key reasons for their loyalty and overall satisfaction.

What people talk about most

Product

Customers consistently report positive experiences with the product, often highlighting its quality, with... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers mention positive feedback about their orders, often highlighting prompt dispatch and quick... See more

Quality

Consumers find quality to be positive, with many reviewers praising the great quality of cords, yarn, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and reliability. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A prompt and reliable service as always. My order was dispatched the same day and arrived a couple of days later. Securely packaged without excessive packaging. I won't buy my cords from anywhere els... See more

Rated 5 out of 5 stars

Very pleased with lovely product, gorgeous colours and great quality cord. Will definitely be buying from seller again when need more supplies. Good delivery service too.

Rated 5 out of 5 stars

Really good customer service. Warned that there would be a delay because of Christmas holidays. Offered a discount because of this and honored it when the code wouldn't work. Yarn came very quickly... See more

Rated 5 out of 5 stars

Great communication, arrived quick. Beautiful yarn , just what I wanted for my latest project. Will definitely be using chunky cottons again. Thank you!

Company details

  1. Yarn Store

Information provided by various external sources

Quality recycled cotton macramé cords made in EU

Contact info

4.9

Excellent

TrustScore 5 out of 5

658 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(658)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect

A prompt and reliable service as always. My order was dispatched the same day and arrived a couple of days later. Securely packaged without excessive packaging. I won't buy my cords from anywhere else.
This is a business you can depend on and which I would highly recommend 😊

18 May 2026
Rated 5 out of 5 stars

Excellent customer service…

Chunky Cottons were so helpful in ordering specific yarn to meet my requirement and to enable me to benefit from the bulk discount, keeping me informed along the way.

26 March 2026
Rated 3 out of 5 stars

Braided cotton cord too expensive.

Nice wool, too expensive to make anything worthwhile. Didn’t know how many placemats I’d make from 1 ball- it was actually 1! £9.50 for 1 placemat and I need 6 for a set. Guess I will be buying some instead- ~£60 for placemats and more if I made the coasters to match. Prohibitively expensive.

17 February 2026
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Reply from Chunky Cottons

Hi Lesley,

Thank you so much for your honest feedback. I completely understand how disappointing it must have felt to realise one ball made just one placemat. Bobbiny braided cord is made from 100% recycled cotton and is a premium, high-quality material designed for durability and structure. Many of our customers choose it specifically for that reason. That said, every project has a budget, and handmade pieces can sometimes cost more in materials than ready-made alternatives. We really appreciate you taking the time to share your experience.

Veronika, Chunky Cottons

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