Chuckling Goat Reviews 

8,724
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 456 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product range for its natural quality and effectiveness, especially the kefir and soaps. Many reviewers highlight the significant health benefits experienced, such as improved gut health and skin conditions. The customer service is frequently described as exemplary, with staff being helpful, responsive, and caring. Additionally, the delivery service receives consistent praise for being prompt, efficient, and handled with care. However, some customers also noted that the kefir has a very strong or unpleasant taste, which can make it challenging to consume.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the natural ingredients and the wide... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products are scientifically backed,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the promptness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product range, from kefir to soaps and supplements. Scientifically backed and well researched. I love how completely natural these products are and how much better my body is for having them.... See more

Rated 5 out of 5 stars

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuc... See more

Rated 5 out of 5 stars

This Kefir is the real thing. We were buying other from another company. It was obvious that it didn’t reach optimal results. We used to make our own but we are too old to bother now. So we'll stick t... See more

Rated 5 out of 5 stars

This stuff is literally life changing. I cannot express how beneficial it is, just incredible, for so many things. I think just a couple of weeks and a difference is evident. The customer servic... See more



Company details

  1. Health Food Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Store
  4. Food Manufacturer
  5. Nutritionist
  6. Skin Care Clinic

About Chuckling Goat

Written by the company

We are the UK's number one gut health experts, offering kefir, prebiotic, microbiome testing, collagen powder, mushroom powder, antimicrobial vinegars, probiotic skincare and therapeutic herbal teas.

All of our products are made by hand on the farm in small batches, are rigorously tested and evidence-based.

For fast, free, personalised advice from a Nutritional Therapist, 8am to 8pm weekdays, contact us via Live Chat - www.chucklinggoat.co.uk 🐐🐐🐐


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(8,724)

453 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goats r us .

First class product with a lot of great information and advice on the benefits of taking the Kefir.
With excellent communication and delivery service.

27 May 2026
Rated 5 out of 5 stars

I usually order the Soaps

I usually order the Soaps: they're genuinely absolutely Fab and having a problem with my skin, I truly wouldn't have hands without these Soaps. There is always a Health Professional from CG (Chuckling Goat) on chat to reply to any questions needed &they're a Fab Team as well:very polite,very helpful &a long etc . I personally would definitely recommend Chuckling Goat to anyone!!!!!

Marisha Bonar

5 May 2026
Rated 5 out of 5 stars

Genius business

How many other businesses are there where the product and service is faultless combined with literary masterpieces from the owner?
A real gem.

26 May 2026
Rated 5 out of 5 stars

Excellent Product

An excellent product that I used on a regular basis, and have recently started using again as I found d that my psoriasis was flaring up on a more regular basis. Sure enough after taking Goats Milk Kafir it is once again under control.
Many Thanks

30 April 2026
Rated 5 out of 5 stars

Thank you Chuckling Goat

I have been buying kefir from CG for the last 5 years and I think it is an excellent product. I also buy the prebiotic and collagen and have tried the lotions and soaps which are also great products.
Customer service is by far the best I have experienced with any company - prompt, friendly, professional and helpful.
The microbiome test is extremely informative and the nutritional support post test results is excellent.
Really a first class company in every way.
Thank you CG

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing results

After trying many many potions , lotions , herbal remedies .. for my psoriasis flare up I bought a sample bottle of kefir and a kefir lotion . I saw a difference in days .. I just wished I’d tried earlier as the guttate psoriasis had covered my lower legs and arms for around 3 months .
The taste is absolutely awful in my opinion, but after trying the semi and regular version i ‘prefer’ the regular. I now have blueberries and strawberries ready to take straight after and that really helps !
I’m currently using the break out kefir lotion .. I’ve also tried the calm down and the soothing . They’re all as good as each other . I use a lot to leave a white layer over my skin , but it does rub in easily too .
Also bought the Complete Prebiotic. . I’m going to keep a healthy gut and hopefully will stop any more flare ups

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Non eco sustainable company sadly- we…

Non eco sustainable company sadly- we live only 2 miles away and they refused to allow us access (somewhere) to pick up products

Insisting that they send products via a delivery company even though we were prepared to collect from them

27 April 2026
Chuckling Goat logo

Reply from Chuckling Goat

Hi Jill -

Thanks for getting in touch.

We would love to be able to welcome our neighbours onsite to collect their orders. We do offer free tours for WI and Young Farmer groups whenever they request them, donate heavily to Tir Dewi, work closely with Mentera/Farming Connect and are very proud of our connections to the local community.

Unfortunately however, local collection simply is not practical. In terms of administration, all of our orders need to be funnelled through a single packing and shipping process, as we handle hundreds of orders every day.

In order to handle local orders separately, we would have to administratively flag and sift out the (extremely small) number of orders that are local, fulfill them separately, and designate an employee onsite to distribute them, informing the customer about collection details and checking that the right order was being collected by the right person. This process would require a prohibitive amount of admin and effort, compared to the tiny gain it would provide. And the majority of our local customers are quite happy to have their products delivered to their door.

I'm saddened by your review, as we work really hard for our eco credentials. We pay over the odds to work with DPD, who provide carbon neutral delivery, all of our packaging is as eco-responsible as we can make it, we have planted thousands of trees on our site and use solar panels to feed power back into the grid.

We really are doing our best. I'm sorry that's not enough.

Regards,
Shann Jones MBE
Founder/Director Chuckling Goat

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