chuchucherry Reviews 239

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Admin for chuchucherry got back to me quickly after I messaged on instagram for help regarding tracking but they were super helpful! I’m happy with the communication and condition it arrived in. I’m h... See more

Rated 5 out of 5 stars

package came just as expected also including chuchu cherry’s own photo-cards that they put in there! so cute!! thank you

Rated 5 out of 5 stars

Really lovely company, customer service team was amazing when I was asking some questions. Order arrived promptly and got everything I asked for and more! Definitely will be repurchasing from this com... See more

Rated 5 out of 5 stars

I'm probs gonna review again soon but amazing as always!!! Ordered the no labels X3 set with the preorder cool inclusions, no labels yorts hehe and a bunchhh of ppulbatu keychains, I am in love with t... See more

Company replied

Company details

  1. CD Store

Written by the company

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Absolutely the sweetest company ever

Absolutely the sweetest company ever! I have ordered so many pre-order albums from them and their customer service is absolutely top tier!! At the time of writing this review, they are experiencing delays in shipments and have went out of their way to give everyone affected a great discount on their next order, something that is really sweet and unexpected :)

29 April 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with my order

Arrived in great condition and quite quick, love that shipping is free in the UK. Really helpful when I had a request to slightly change my order and replied really quickly, really happy with my order overall and will be buying from them again.

30 March 2023
Rated 5 out of 5 stars

Buying & pre-ordering!

I’ve been buying and pre ordering from chuchucherry for over half a year now and they have been a brilliant site for kpop! They’ve got great service as well always answer any issues or questions that you have 😊💗

5 April 2023
Rated 2 out of 5 stars

order was messed up i ordered three…

order was messed up i ordered three things and only got one of them but service afterwards was good

28 March 2023
chuchucherry logo

Reply from chuchucherry

Hi there, We are so sorry about the missing albums in your order but as discussed we are starting to ship the rest tomorrow 😭💗

Rated 5 out of 5 stars

One of the best kpop shops

It was my first time ordering from chuchucherry and they did not disappoint. The prices are good compared to other shops, and my order arrived within 2 days of purchase. Cute packaging, and everything arrived intact. Definitely recommend buying from this shop :)

2 February 2023
Rated 5 out of 5 stars

🧡🧡

A smooth process. Everything arrived much faster than I expected considering the albums were pre orders. You guys are really on it. Will definitely continue ordering from here.

17 February 2023
Rated 5 out of 5 stars

Fast delivery

Fast delivery, preorder came before its estimated date and they had excellent customer service 💕

16 February 2023
Rated 5 out of 5 stars

Quick delivery

Quick delivery, my purchase came in good condition and with a freebie.
Very happy with my purchase.

8 February 2023
Rated 5 out of 5 stars

Perfection

My album came on time and it’s authentic! I had no issues and it was also properly sealed, I would definitely recommend ordering from here!!

3 February 2023

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