Shipping took a long time. Took over 2 weeks. Coming from China so buyer beware. When I reached out to return product, customer service was responsive and helped me resolve the issue so that aspect... See more
Company replied
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Based on these reviews
You know I was frustrated with the lack of communication and I was halfway tempted to send this product back. I sent emails explaining or asking why it was taking so long and why no one bothered to ch... See more
Company replied
I bought 3 wireless charges a few months ago and unfortunately one of them just quit for no apparent reason. I reach out to the company via email asking if there was any way to reset it or if it was s... See more
Company replied
Fast service and delivery. Couldn't find how to use the tracking system but in the end everything was fine. This is a great cable four hooking up your cell phone to your GPS that is built into the new... See more
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Company details
Written by the company
Delight your tech-savvy life. Your premier destination for all things related to data cables and 3C accessories. We specialize in providing cutting-edge solutions in the realm of connectivity, with a strong emphasis on innovation and quality. What sets us apart is our dedicated in-house R&D team, tirelessly working to push the boundaries of data cable technology.
Contact info
3.6
Average
407 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Not only do they look good they are good
Till a year ago, I never heard of your product since then I’ve ordered two different types of cables and I’m very impressed. I’m impressed only by the quality of the product but also after service won’t be my last time ordering chubby cables well done.
8 January 2026
Unprompted review
Reply from Chubbycable
Hi Pero, Thank you so much for loving our service and products. We will continue to improve our products and services!
Super fast and efficient response
Super fast and efficient response; I ordered the wrong type and it got fixed on their end fast! Thank you.
12 January 2026
Unprompted review
Reply from Chubbycable
Hi Holly , Thank you so much for loving our service. We will continue to improve our products and services!
I’m giving a partial review on the product orders
I’m giving a partial review in consideration of only receiving one item that I’ve ordered. The IPhone 17 pro case that I’ve received looks good besides the scratches on the camera cover lense. So I’m now waiting on the 2nd case that I haven’t received yet and hopefully it won’t have any scratches or defects on it if it does get to me. Chubby Cable should review the contents before shipping to make sure that customers are satisfied and happy with the product they have ordered. Customer service does return a response back in great timely manner but remember that customer satisfaction first comes with receiving the merchandise purchased in a brand new manner.
12 January 2026
Unprompted review
Reply from Chubbycable
Hi Lazaro, I’d like to explain the “scratches” you noticed on the camera cover of the phone case.
There is actually a protective plastic film on the camera cover that is used to protect the case during shipping.
Once you peel off this protective film, the surface underneath will be clean and smooth — the scratches you’re seeing are only on the film, not on the actual product.
Please give it a try, and let me know if everything looks good afterward. I’m here to help!
Reply from Chubbycable
Hiya, Thank you so much for loving our products. We will continue to improve our products and services!
Very professional and pleasant staff
Very professional and pleasant staff. Quality product with excellent price point. I had a problem with an order that was promptly resolved with the priority focused on purchaser satisfaction.
14 January 2026
Unprompted review
Reply from Chubbycable
Hiya Howard, Thank you so much for loving our products. We will continue to improve our products and services!
Amazing customer service!
I’ve read about Chubbycable for a while now and it was always on my list to consider whenever one of my charging cables died. I wasn’t going to get one until then because honestly how fun is buying a charging cable in the scheme of things? But the day came when I asked myself why I was waiting until I was in a situation before I fixed it with the known solution, so I hopped online and ordered a 2-in-1 charging cable so I could replace another cable as well, but I ordered one without changing which type of connector I needed.
I was so upset and figured there was no way an email to customer service could fix my mistake before it got shipped out. I was pretty much convinced I would get an email back saying some automated system already processed my order but I could mail back the wrong cable and order again- but how wrong was I!
I got a very prompt email from a Shirley in customer service who set all my worries to rest and provided a link to the correct cable setup I should have picked and offered to switch everything around and get it taken care of with no problems. Was I impressed!
Fast professional and friendly service from a company I’ve never dealt with before! It was such a pleasant experience!
I’m looking forward to getting my cable soon, and I’ve already started shopping for other cables around the house I want to replace as well, including a few for my grown daughter who is always having issues with inferior made replacement cables she picks up from here or there.
Chubbycables is going to be our families choice from now own!
13 January 2026
Unprompted review
Reply from Chubbycable
Hiya Shane, Thank you so much for loving our service. We will continue to improve our products and services!
Support came through.
Support came through even though their operations backbone is struggling. No replacement accessories available for purchase for the product i ordered. Which i think is an operational mistake... but support came up with a solution and handled it professionally. Great Team.
13 January 2026
Unprompted review
Reply from Chubbycable
Hiya Walt, Thank you so much for loving our service. We will continue to improve our products and services!
Excellent customer service
Excellent customer service. I had an issue and Sophie resolved it immediately. Would definitely buy from this vendor again.
12 January 2026
Unprompted review
Reply from Chubbycable
Hiya Tony, Thank you so much for loving our service. We will continue to improve our products and services!
I had an issue with my case
I had an issue with my case. Chubby Cable was quick to respond and make things right.
5 January 2026
Unprompted review
Reply from Chubbycable
Hiya David, Thank you so much for loving our service. We will continue to improve our products and services!
Case did not fit correctly so it’s…
Case did not fit correctly so it’s always hitting the side button and dose not look like the picture complete waist of money and time took like 3-4 weeks also because there in china
12 January 2026
Unprompted review
Reply from Chubbycable
Hi Steven, We’re really sorry that this caused you a bad experience — that’s definitely not what we want for you.
Our products are produced using precision molds, so normally there shouldn’t be any size issues. It’s possible that the model may not be the correct one for your phone, or there could be another small issue.
Please feel free to contact our customer service team and let us know what’s going on.
We’ll be happy to check it for you and arrange either a replacement or help you switch to another style that works better for you.
Damaged replacement
First product came damaged. Contacted Chubbycable and the response back was quick. A couple of pictures of the shipping damage and they had the new one on its way. Great communication along with great customer service!!
9 January 2026
Unprompted review
Reply from Chubbycable
Hiya David, Thank you so much for loving our service. We will continue to improve our products and services!
The response
The initial response time to my inquiry was great. More information was needed, I supplied the information however the time it then took to hear back was worrisome. Final result was very much satisfying.
9 January 2026
Unprompted review
Reply from Chubbycable
Hi Orley, I’m truly sorry for the delay in getting back to you. At the moment, we’re experiencing a high volume of orders, which has led to a heavier workload for our customer support team — and that’s why your response took longer than it should have.
We sincerely appreciate your patience, and please know that we’re actively working on improving this so we can provide you and all our customers with better, faster service.
My customer experience has been truly…
My customer experience has been truly helpful and properly satisfied with a justification.
11 January 2026
Unprompted review
Reply from Chubbycable
Hi Alexander, Thank you so much for loving our service. We will continue to improve our products and services!
I ordered a case for my phone on…
I ordered a case for my phone on December 15 and today is January 10 and yet I have not received the case I don’t recommend this company to no one I understand sometimes there are shipping problem but not this bad if you want to take care of the problem they have expedite another case and make it worth my while
23 December 2025
Unprompted review
Reply from Chubbycable
Hi Daniel, We’re really sorry that this caused you a bad experience, Sometimes, during the transfer process between shipping stations, there can be brief delays due to sorting, customs checks, or transportation scheduling. These situations are usually resolved automatically as the package continues moving through the network.
However, if the status does not update for an extended period of time or if you have any concerns, please don’t hesitate to contact us. We’ll be more than happy to assist you — and if necessary, we can arrange a replacement shipment for you.
Very helpful and fast response can’t…
Very helpful and fast response can’t wait to get my new case
6 January 2026
Unprompted review
Reply from Chubbycable
Hi Michael , Thank you so much for loving our service. We will continue to improve our products and services!
Great experience and love the case
Great experience and love the case
7 January 2026
Unprompted review
Reply from Chubbycable
Hi Paul , Thank you so much for loving our products. We will continue to improve our products and services!
Great customer service and very nice…
Great customer service and very nice products
23 December 2025
Unprompted review
Reply from Chubbycable
Hi K.C, Thank you so much for loving our products. We will continue to improve our products and services!
Took a very long time to get here
Took a very long time to get here. I ordered a 17 pro max case with the camera cover price was right but the quality of the product wasn’t. Took weeks to get here, and I spoke with customer service who “switched my shipping to priority two day shipping” but still took over 2-3 weeks.
13 December 2025
Unprompted review
Reply from Chubbycable
Hi there, We’re truly sorry for the inconvenience caused by the delay. We completely understand how frustrating this can be, and we really appreciate your patience.
Unfortunately, this situation is beyond our direct control. December is a peak season for orders, and combined with severe snowstorms in multiple areas across the U.S., as well as holiday schedules affecting logistics staff, delivery timelines have been impacted. These are force majeure circumstances that even the carriers are struggling to resolve at the moment.
That said, please rest assured that we are actively following up with the shipping provider and will continue working closely with them to improve service and minimize delays as much as possible.
Thank you again for your understanding and support — it truly means a lot to us.
I’m very pleased with this company and…
I’m very pleased with this company and the customer service they provide I recently bought a product and there was an issue with it and they were very accommodating on getting my issue resolved. Thank you so much for doing a great job. Appreciate it.
25 December 2025
Unprompted review
Reply from Chubbycable
Hi Sophia, Thank you so much for loving our products. We will continue to improve our products and services!
Great products at affordable pricing
Great products at affordable pricing. Quick delivery as well I’ll be buying again in the future
2 January 2026
Unprompted review
Reply from Chubbycable
Hi Jason, Thank you so much for loving our products. We will continue to improve our products and services!
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