Ordered an Instax Mini camera bundle, for my daughters birthday. It arrived promptly, beatifully gift wrapped. My daughter was thrilled with it. Couldn't recommend this company high enough.
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Review summary
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Had a great experience with Ella on Benefit counter 👌 very knowledgeable on products and she did a great job on my brows 👍 will be back so thank you Ella 🥰 ....... Update! 15/10/2025 - Unfortunatl... See more
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Honestly i couldnt of been more impressed with this delivery. I ordered 2 bottles of fosfor, one of only a few places i could get it. It was beautifully wrapped, came with a little clarins gift, had a... See more
Company replied
Wow amazing service! I ordered online on a Wednesday night late and received my items Friday morning. Each item was individually packaged with such care ,I was so impressed. The website is great a... See more
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Company details
- #7 of 15 best companies in Pharmacy
- #2 of 5 best companies in Drug Store
- #11 of 28 best companies in Health and Beauty Shop
- #4 of 10 best companies in Online Pharmacy
- #6 of 10 best companies in Perfume Store
- #9 of 24 best companies in Vitamin and Supplements Store
About CH TRALEE
Written by the company
CH Tralee is a family-run pharmacy, beauty, and wellness store based in Tralee, Co. Kerry. Founded in 1967 by Patricia Chute and Fionán Harty, CH has grown from a local chemist into one of Ireland’s best-known independent retailers, now led by the second generation of the Harty family.
We offer over 18,000 carefully selected products both in-store and online at www.chtralee.com, ranging from skincare and fragrance to health, optical, and wellness services.
At CH, we’re passionate about customer care, expert advice, and bringing trusted brands to customers across Ireland. Whether you shop online or visit us in-store, we’re here to help you look and feel your best.
Our Promise to You
Written by the company
- Putting People First, Since 1967
- At CH Tralee, we’ve proudly supported our customers for generations. Whether you shop with us online or in-store, we’re here with expert advice, trusted products, and a team who truly cares.
Delivery & Collection You Can Count On
Free shipping on orders over €54.00 & free click & collect
Enjoy free delivery across the Republic of Ireland on orders over €54.00. Orders under €54.00 are charged €5.95. Delivery to Northern Ireland is €5.95, and UK delivery is €9.
Standard delivery time is typically 2–5 working days, though delays may occur during busy periods. We also offer a free Click & Collect service during store hours. Please allow 48–72 hours for processing.
For full details, visit our Delivery & Collection Information page.
Contact info
31 The Mall, County Kerry, V92 D79F, Tralee, Ireland
- 066 712 1331
- customerservice@chtralee.com
- chtralee.com
4.8
Excellent
315 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
I received my order promptly with a thank you note, order from here they are so helpful as well 🙂
22 October 2025
Reply from CH TRALEE
Hi Lisa,
Thank you so much for your lovely review! We’re delighted to hear your order arrived quickly and that you were happy with the service. Your kind words mean a lot to our team, we really appreciate the support!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Gerry,
Thank you for your kind words! We’re so glad to hear you found us reasonable and reliable, that’s exactly what we aim for. We really appreciate you taking the time to share your feedback.
Kind regards,
The CH Tralee Team
Excellent service and very good value.
23 October 2025
Reply from CH TRALEE
Hi Mags,
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience and found great value with us. Your feedback really means a lot!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Maria,
Thank you so much for your review! We’re thrilled to hear you found our service fast and efficient, and that you enjoyed the deals. We really appreciate your support!
Kind regards,
The CH Tralee Team
Well I am happy with the careful way…
Well I am happy with the careful way everything was prepared and efficient service.
30 October 2025
Reply from CH TRALEE
Hi Patricia,
Thank you so much for your kind words! We’re delighted to hear you were happy with the careful preparation and efficient service. Your feedback means a lot to us!
Kind regards,
The CH Tralee Team
Got all what I wanted in one place
Got all what I wanted in one place. Website easy to use and fast delivery and well packed. Highly recommend ❤️
12 October 2025
Reply from CH TRALEE
Hi Caroline,
Thank you so much for your lovely review! We’re delighted to hear you found everything you wanted in one place, and that our website, delivery, and packaging met your expectations. Your recommendation means a lot to us!
Kind regards,
The CH Tralee Team
Prompt delivery
Very easy to order, great value and prompt delivery! Excellent service would highly recommend
22 October 2025
Reply from CH TRALEE
Hi Denise,
Thank you so much for your lovely review! We’re thrilled to hear you found ordering easy, enjoyed great value, and received prompt delivery. Your recommendation means a lot to us!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Jane,
Thank you so much for your lovely feedback! We’re delighted to hear you were happy with the value, quality, and quick delivery. We really appreciate your support and look forward to welcoming you back again soon.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Isobelle,
Thank you so much for your kind review! We’re delighted to hear you enjoyed the product and taste and that your order arrived quickly. We really appreciate your support.
Kind regards,
The CH Tralee Team
Great service
23 October 2025
Reply from CH TRALEE
Hi Thomas,
Thank you for your kind words! We’re delighted to hear you were happy with our service.
Kind regards,
The CH Tralee Team
Hi very quick delivery with my order .
Hi very quick delivery with my order .. Thanks a lot & keep up the good work
24 October 2025
Reply from CH TRALEE
Hi Patrick,
Thank you so much for your lovely feedback! We’re delighted to hear your order arrived quickly. Really appreciate your kind words and support.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Jennifer,
Thank you so much for your kind words! We’re delighted to hear you’re happy with our range of top brands and great value. Your support means a lot to us.
Kind regards,
The CH Tralee Team
Its an easy site to order from with…
Its an easy site to order from with competitive prices and fast delivery
27 September 2025
Reply from CH TRALEE
Hi Samantha,
Thank you for your feedback! We’re thrilled to hear you found our site easy to use and enjoyed our competitive prices and fast delivery. We really appreciate your support!
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Colette,
Thank you for your wonderful review! We’re delighted to hear you’re happy with our service. Your support means a lot to us.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Angela,
Thank you for your kind words! We’re so pleased to hear you found our service efficient and that you’d recommend us. Your support really means a lot!
Kind regards,
The CH Tralee Team
Excellent service and an additional…
Excellent service and an additional surprise in with my purchase. A very nice touch.
30 September 2025
Reply from CH TRALEE
Hi Mary,
Thank you for your lovely review! We’re delighted to hear you enjoyed our service and the little extra surprise.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Gemma,
Thank you for your fantastic review! We’re thrilled to hear you had an excellent experience with us.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi Dee,
Thank you for your kind review! We’re delighted you enjoyed our prompt delivery and appreciate your support for Irish businesses it truly means a lot.
Kind regards,
The CH Tralee Team
Reply from CH TRALEE
Hi,
Thank you for your review! We’re glad to hear you found our prices excellent and appreciate your support.
Kind regards,
The CH Tralee Team
I spoke to a very pleasant member of…
I spoke to a very pleasant member of staff before purchasing.
Product arrived promptly & was a genuine sale .
Great to get good customer service .
2 October 2025
Reply from CH TRALEE
Hi Olive,
Thank you for your wonderful review! We’re thrilled to hear you had a great experience with our team, and that your order arrived promptly. Providing excellent customer service is very important to us, and your feedback means a lot.
Kind regards,
The CH Tralee Team
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