Chrono24 Reviews 37,342

Perfect service. All shipping and tracking information provided to me in a matter of minutes. There was more than a week delay at the customs office in my country, which was sorted out by Chrono24 at... See more

I received the watch by courier one day before exspected. And I have to say, the watch and the arrangement of the delivery simply blew me away. An absolute shopping experience for an online purchase.... See more

I pre-ordered from a Japanese seller on Chrono24’s app. From start to finish it was an easy-to-navigate process and the payment was straightforward too. The customer service by Hachimura Watch... See more

Chrono24 is one of the best watch websites, if not the best. I ordered a Panerai PAM01351 from Ponti Collection through Chrono24. Communication with the Swiss watch dealer via Chrono24 was excellent.... See more

Chrono24 is the best platform for seling or buying watches. It was my first time to use it and I`m very satisfied with experience. Watch was delivered in 4 days from Japan direct to Switzerland. Commu... See more

I had a great experience purchasing my first watch through Chrono24. The entire process was smooth and secure. The dealer was responsive and proactive, keeping me informed every step of the way. I fe... See more

Very smooth process of negotiation and buying the watch. The ability to confirm payment only after receiving the watch made me feel confident about buying it online. Also, it was useful that trusted d... See more

Maybe it is due to the seller on the platform, but everything from shipping, to communication as well as the watch itself was just flawless. The fact that some sellers offer the escrow service at no a... See more

All of my concerns and inquiries were promptly answered in a professional manner, leading to the purchase. The product arrived as described. A beautiful way to conduct Business!! A big Thumbs Up!... See more

Great experience overall. Watch was shipped from Japan. All of the comms were straight forward and timely and it was easy to track and receive the end product that was exactly as described and well... See more

I ordered a watch from the USA — the delivery was fast, the customs clearance went smoothly, and constant contact with Chrono24 made the process easier. All the necessary documents were also included.... See more

The watch is in excellent condition. It was super easy to get in contact with the company. I was able to see the watch in person and it was as advertised. After the payment I could pick up the watch.... See more

The whole process was great with professional dealer, more for the dealer which was extremely professional , still I would need to see how good is the service from Chrono24 when there is no escrow ser... See more

The shipping speed and packaging were excellent, with all necessary precautions taken meticulously. The watch looked even better than in the photos, almost flawless. The seller was very attentive and... See more

Tech support is excellent. Called by phone few times and they resolved my problem immediately. Each time when I have a question, they helped me with passion and speed. Thanks.

Super easy experience buying a watch from Japan and delivery to Germany. UPS handle the import duties for ~15EUR and once shipped it was with me in 48 hours. Thanks guys

Everything works as promised, no risk of losing money. Recently I bought ~10watches via Chrono24 and I've never been disappointed.

Awesome experience. The whole process was very fast and smooth. The watch is in great shape. Mrs. Steiner was very responsive. Highly recommend it!

STAY AWAY!!! The platform is trying to take advantage of currency movements even if you buy in the same country they force you to send money to a German account and then they send you a bill for n... See more

I recently bought a Chopard Happy Sport watch and I am very satisfied with the product and the service of the seller. Good communication throughout the process until the delivery.

The website is easy to use and the entire purchasing process is well structured and reliable. The escrow service in particular provides a high level of security and trust. Overall, Chrono24 is a profe... See more

The watch was exactly as described and in perfect condition. The purchase process and shipping were quick and smooth. Very satisfied with the purchase – highly recommended!

Excellent support. Called the support line and sorted out my problem in a minute. Made 3 purchases over the platform, all went very well.

Great seller! The watch was in excellent condition. Everything was as described. Communication was straightforward and delivery was fast. Thank you very much!

Purchased multiple watches and it was always a good experience, the escrow really makes it safe and gives me peace of mind.

Really nice to use to find the watch I'm looking for. System builds trust and the purchase and communication process is well implemented

Shipping too expensive and duty on top of that which I was unaware of until after I received the watch. I thought I was buying a watch in CH but it came from Florida!

It was a good experience, except for customs which Chrono24 could do nothing about- not their fault

On July 14th, 2025 I purchased a Hublot Classic Steel and Gold Lady via Chrono24 from the seller Fine Watches & Diamonds. The watch was advertised as “like new” and came with a certificate o... See more

Nice customer support, watch arrived well packed and were absolutely as described and photographed on the Chrono 24. Very much satisfied

I like the Warranty Chrono24 provides. My trusted own Watchmaker could check the item and acknowledge it is genuine.

Very smooth transaction, everything went exactly as described. I will definitely use Chrono24 again.

OCW-T200S-1AJF Solar Radio Wave Japan Made. Genuine item. Good packed. Fast delivery.

The product is original and very well packed. It was sent very fast. The delivery took a while because of the delivery partner but it’s ok.

I have bought several watches through Chrono 24. All were as advertised. Generally very pleaded.

The back of my watch arrived scratched. It's definitely not a brand new watch. The watch is definitely not brand new. I feel very aggrieved.

Everything was just fine. Product matched photos and was in good condition. Friendly and good communication.

I recently purchased a watch from RARIST on Chrono24, and I am extremely satisfied with the entire process. From the very beginning, communication was professional, friendly, and timely. Gabriel a... See more

I finally received my watches 🥰 Yes, it was not as fast as I expected. However, they responded promptly and I felt safe. Thank you!

I ordered my watch in it was delivered in 3 days. The communication was super good and efficient. Thank you!

Perfect watch with a perfect delivery. The payment fee of about 2percent was a surprise, though…

All went the way it should! So the whole transaction was just perfect, without any problems, issues and stress.

Everything went as promised. Delivery on time. Watch quality as described (new)

Texting system a bit clunky, pictures not very clear so needed to ask for additional photos, not easy to navigate through the options of what to find as a watch. Payment was strange, the exact bank d... See more

Great purchase experience! Chrono24 is the only platform I trust enough to buy a €12’000 watch over, thank you!

I don't like only one thing on the watch I bought -the days changing on English and spanish, why both

Ware war besser als erwarte, fast neu..Kommunikation war knapp, aber gut. Lieferzeit aus JPN war schnell (4Tage).

Very good overall system/setup with excellent communication and information at each step of the selection as well as purchase- and delivery process. Also the after sales care- and management was impre... See more

So far bought 3 watches, 3 deals without the slightest hickup. Definitely recommended.

Chrono24 is a nice and trustworthy platform to buy watches. If you do enough research, you can really get some amazing deals with added peace of mind thanks to their amazing escrow service. How... See more

Every purchase I make via Chrono24 is always a positive experience. Thank you!

It was the second watch that i bought via Chrono24 and a good expirience as usual. I can recommend them.

Horrible experience as a seller of a high-value watch. DO NOT list there. They earned my seller listing by saying they offered authentication services for "watches $5,000 and above"--an essential s... See more

I purchased the Omega Speedmaster 007 from the website. The watch was listed in the $300 - $400 range. After which, I was contacted via email by Chrono24 support and advised in full transparency that... See more