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Choixx. Reviews 3,530

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TrustScore 4 out of 5

4.0

Clothing Store
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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional craftsmanship and premium materials used in the clothing. Many people are also very happy with the pricing, finding the items to be great value and affordable, often comparing them favorably to more expensive brands. The style and originality of the clothing are frequently highlighted as positive aspects, with consumers appreciating the modern, vibrant, and well-tailored pieces. However, some customers experienced issues with their orders and the delivery service. A portion of people reported significant delays in receiving their items or issues with delivery completion. There were also instances where customers were dissatisfied with the quality of specific items, describing them as poor or not as expected, and some found the sizing to be inconsistent. Additionally, some reviewers expressed frustration with the return process and refund policy.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the premium, high-end materials and... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, highlighting great quality clothing at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn't impressed with my original order & was given a refund of store credit. The quality of the cargos was off. Let's see what another style is like.

Rated 4 out of 5 stars

Very happy with all the items I have purchased. Good quality material. First class service.

Rated 5 out of 5 stars

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

Rated 5 out of 5 stars

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Welcome to Choix, our mens clothing brand that offers simple styles at really affordable prices. Our mission is to provide high-quality clothing that is stylish, comfortable, and affordable for every man. Our story began with a simple idea – that every man should have access to stylish and comfortable clothing without breaking the bank. We believe that fashion should be accessible to everyone, regardless of their budget. That’s why we started our brand – to make sure that men can look and feel great without having to spend a fortune.We take pride in our commitment to quality. We use only the best materials to ensure that our clothing is durable and long-lasting. We believe that our customers should be able to enjoy our clothing for years to come, and that’s why we put so much effort into making sure that every piece is of the highest quality. We offer affordable prices without compromising on quality or style. We believe that every man deserves to look and feel great, and we’re here to make that happen.Thank you for choosing our brand. We hope that you enjoy our clothing as much as we enjoy making it. CHOIX

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Ordered 3x large t-shirts

Ordered 3x large t-shirts - items were too small, sent them back for exchange, received confirmation they had arrive and haven’t had an exchange or refund. It’s been 3 weeks, i've emailed 3x now asking what is going on and still nothing?

1 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Mike,
Thank you for your feedback.
We’re sorry to hear about the delay with your exchange and the lack of updates, this is not the service we aim to provide.
Could you please share your order number with us so we can check this as a priority and provide you with an update?

Rated 1 out of 5 stars

OH WOW !!!! SHOCKING AS EXPECTED

OH WOW !!!!! JUST AS EXPECTED Thank you SO MUCH for the public generic damage control reply asking for me to email you after almost 2 months of doing EXACTLY THAT with ZERO response which is why this review exists. 😂🤦🏻‍♂️

You’re actions of asking me to email again, publicly, gives the impression of resolution for anyone reading this which is hilarious to be honest , the reality of my experience is you’re a totally incompetent and criminal company whom steal from their customers and then go dark other than trying to protect your company image on a public site.

To be CLEAR ( AGAIN) : I am still missing items I have PAID FOR, and this has not been resolved despite following your processes to the book exactly.

If you are genuinely looking to fix this, please respond to the existing email threads already sent and provide a clear resolution (either the missing item or a refund). Very simple

At the moment, your generic and outright offensive responses to protect your company from being portrayed as the joke it is really do not help anyone.

MY ORDER NUMBER IS 199948 ( funnily enough it’s the BOLD TITLE OF EVERY EMAIL IVE SENT YOU FOR MONTHS THAT HAS GONE UNRESPONSIVE ).

13 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi,

We’re really sorry to hear about your experience and understand your frustration.

We have made several attempts to reply to your emails regarding order #199948, however it appears our responses are not reaching you. We are receiving a delivery error (Status code: 550 5.7.515) when replying to your email address.

To help us resolve this as quickly as possible, could you please contact us using an alternative email address or check if your email provider may be blocking our messages?

We’re here to get this sorted for you and will prioritise your case as soon as we’re able to connect with you.

Rated 1 out of 5 stars

Very poor customer service

Missed my return by one day. A 14 day return for me isn’t good it should be 30 day. Missed it by one day and was told I can’t return, no option of store credit or anything just told I need to keep the items. Very poor customer service

21 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Craig,

Thank you for your feedback, and we’re sorry to hear about your experience.

Our returns policy allows 14 days from delivery, as stated on our website, and unfortunately we’re unable to process returns outside of this timeframe.
That said, we’d still like to take another look at your case. Please reach out to our support team with your order details, and we’ll do our best to assist you further.

Rated 3 out of 5 stars

Further to my previous review of 1

Further to my previous review of 1 - I can now confirm that I’ve now received my refund. Thank you.

21 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Andre,
Thank you for updating your review.
We’re glad to hear that your refund has now been received and the matter has been resolved.
We appreciate your patience throughout the process.

Rated 1 out of 5 stars

I bought the wrong size

I bought the wrong size, I ordered a new pair because I needed the item for holiday. Just to find out I would only receive a CREDIT NOTE for my original order. In 2026 when most shopping is online, this is ridiculous

14 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Thank you for your feedback, and we’re sorry to hear about your experience.

As outlined in our returns policy, items purchased on sale or with a discount code are eligible for return in the form of store credit or exchange. This is clearly stated on our website prior to purchase.

Rated 3 out of 5 stars

The reason why im giving 3 stars is…

The reason why im giving 3 stars is because at last I did recieve my order and I do like my tracksuits, the only issue I have is i email them but you can never get a response back, I feel like the only time im able to grab their attention is when I leave a review which is not a good look, can you please respond back to my email and with all due respect please fix your customer service is so bad

21 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Alfaj,

Thank you for your feedback.

We’re glad to hear you’ve received your order and are happy with the tracksuits. However, we sincerely apologise for the lack of communication, this is not the level of service we aim to provide.

Your feedback is noted, and we are actively working on improving our response times. In the meantime, please share your order number so we can locate your email and respond to you as soon as possible.

Rated 1 out of 5 stars

Still not sorted and waiting for…

Still not sorted and waiting for refunds however they keep emailing me asking for reviews

21 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Thank you for your feedback, and we’re sorry to hear this.

We can confirm that your refund request is currently being reviewed by our team. We understand your frustration and appreciate your patience

Rated 1 out of 5 stars

This site is a complete scam

This site is a complete scam
They don't issue a refund and claim you used a gift card and will only offer store credit
Complete scam do not use

19 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Gary,

We’re sorry to hear you feel this way.

We’d like to clarify that we are not a scam, and all orders and returns are handled in line with our stated policies. If an order is placed using a gift card or involves discounted items, returns are processed as store credit, as outlined on our website prior to purchase.

We’d be more than happy to review your case in detail and assist further. Please contact our support team with your order information so we can look into this for you.

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