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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting the exceptional craftsmanship and premium materials used in the clothing. Many people are also very happy with the pricing, finding the items to be great value and affordable, often comparing them favorably to more expensive brands. The style and originality of the clothing are frequently highlighted as positive aspects, with consumers appreciating the modern, vibrant, and well-tailored pieces. However, some customers experienced issues with their orders and the delivery service. A portion of people reported significant delays in receiving their items or issues with delivery completion. There were also instances where customers were dissatisfied with the quality of specific items, describing them as poor or not as expected, and some found the sizing to be inconsistent. Additionally, some reviewers expressed frustration with the return process and refund policy.

What people talk about most

Product

People report positive experiences with product quality and style. Many reviewers praise the great quality... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the premium, high-end materials and... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise fast shipping, with some... See more

Price

Customers consistently note positive experiences with price, highlighting great quality clothing at... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wasn't impressed with my original order & was given a refund of store credit. The quality of the cargos was off. Let's see what another style is like.

Rated 4 out of 5 stars

Very happy with all the items I have purchased. Good quality material. First class service.

Rated 5 out of 5 stars

Premium, freshly made clothing designed with exceptional craftsmanship. Modern, on-trend pieces that are vibrant, stylish, and sharply tailored for a smart look.Thank you

Rated 5 out of 5 stars

The best site to get clothes from all legit and great quality!! Leo Sebastian is the man and makes everything go smooth and replies back quick if you had any questions or concerns, they really care ab... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Welcome to Choix, our mens clothing brand that offers simple styles at really affordable prices. Our mission is to provide high-quality clothing that is stylish, comfortable, and affordable for every man. Our story began with a simple idea – that every man should have access to stylish and comfortable clothing without breaking the bank. We believe that fashion should be accessible to everyone, regardless of their budget. That’s why we started our brand – to make sure that men can look and feel great without having to spend a fortune.We take pride in our commitment to quality. We use only the best materials to ensure that our clothing is durable and long-lasting. We believe that our customers should be able to enjoy our clothing for years to come, and that’s why we put so much effort into making sure that every piece is of the highest quality. We offer affordable prices without compromising on quality or style. We believe that every man deserves to look and feel great, and we’re here to make that happen.Thank you for choosing our brand. We hope that you enjoy our clothing as much as we enjoy making it. CHOIX


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My favorite brand !!

From the moment I placed my order, everything was seamless. I have ordered many times in the past and they never disappoint.The delivery was super fast, which honestly impressed me, and the customer service was amazing, really friendly, responsive, and helpful throughout.
The quality of the clothing is incredible ,you can genuinely feel the attention to detail in every piece. The fit is perfect, the materials are premium, and the styles are effortlessly on trend without sacrificing comfort.
What really stood out to me was how unique their designs are. It’s not your typical fast fashion. Choixx has its own identity, and wearing their pieces makes you feel confident and different in the best way. I’m always getting compliments on my clothes from choixx!
Overall, such a great experience from start to finish. I’ll definitely be ordering again!

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve ordered from Choix Store a few times now and I’ve always had a great experience. The products are good quality, delivery is reliable, and everything arrives as expected. Customer service has also been helpful whenever I’ve had questions. Overall really happy and will definitely be ordering again for my upcoming holiday!

27 April 2026
Unprompted review
Rated 1 out of 5 stars

This Company will take your money not…

This Company will take your money not deliver all the items and not give you a refund when you return something. they ignore every single email. Do NOT use

6 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Amy,

Thank you for your feedback. We’re sorry to hear about your experience.

We have attempted to contact you multiple times via email regarding your case, however it seems our responses may not be reaching you.

We kindly ask that you contact us using an alternative email address so we can assist you further and resolve this matter as soon as possible.

Rated 5 out of 5 stars

Items failed to dissatisfy me

I recently bought a few pieces of clothes from your website that I never came across at all, until it came on my fyp, there were many good variety of things that I’ve chosen then ordered it, later then it came and I was genuinely impressed from the moment I tried them on. The material felt breathable, comfy and soft. It fitted me perfectly, honestly the best outfits I’ve ever worn. I’d definitely recommend anyone buying from here, you won’t be disappointed.

26 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

Ordered 7 items, 2 I needed to exchange for a different size and 1 I needed to return. Returns accepted within 14 days I tried on the 13th day and it said I was out of the returns period. Contacted Choixx via email to which they agreed it was within the 14 day period and to let them know which items to exchange and return. It has been 4 weeks with no response including 3 follow up emails with no response at all. Shocking customer service, I’m now left with 2 t shirts that don’t fit and 1 I don’t like, rip off company which is a shame as the clothes are quite good, won’t be using them again.

26 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Rav,

Thank you for your feedback, and we’re sorry to hear about your experience.

Please share your order number with us so we can look into this matter as a priority and assist you with your exchange and return request.

We appreciate your patience and look forward to resolving this for you.

Rated 1 out of 5 stars

I have been purchased and the cloth …

I have been purchased and the cloth doesn’t fit , after i return the reply we refund only store card or gift card to purchase.

26 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Dev,

Thank you for your feedback. We’re sorry to hear that the item did not fit as expected.

As outlined in our returns policy, refunds for returned items are issued as store credit or a gift card. We aim to make this clear at the time of purchase.

If you could please share your order number with us, we’ll be happy to look into your case and assist you further.

Rated 1 out of 5 stars

I wouldn’t purchase from this company…

I wouldn’t purchase from this company again. Requesting a refund and the reply was it was a sale item. Most of their items are sale items. Poor quality and poor customer service.

26 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi Martin,

Thank you for your feedback. We’re sorry to hear that you were not satisfied with your experience.

As outlined in our policy, certain sale items may not be eligible for refunds, and we aim to make this clear at the time of purchase.

To assist you further, please share your order number with us and we will be happy to look into this for you.

Rated 1 out of 5 stars

Incomplete order, ignored for weeks – No resolution

I rarely leave reviews, but this experience has been extremely frustrating.

I received my order (#206101) with a missing item (Mercerised Luxe T-Shirt – White, Size M). I contacted customer service immediately and was simply asking for the missing item to be sent out.

Instead:

My initial message was ignored
I was asked for photos (which do not prove a missing item)
I then completed and returned a formal declaration form as requested
Since submitting that, I have been completely ignored

This has now been ongoing for over six weeks weeks, despite me fully complying with their process.

At no point was I even pushing for a refund, I just wanted the item I had paid for. Instead, I’ve been left chasing this with no resolution.

At this stage, I am now having to escalate this through my payment provider.

It’s disappointing because the clothing itself is actually quite nice, but customer service is where a company proves its reliability and in this case, it has been very poor.

At the end of all this, I am still left without an item from my order that I paid for.

If something goes wrong with your order, be prepared to chase repeatedly with no resolution.

17 March 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hi,

Thank you for bringing this to our attention. We have now sent you an email regarding your case and the missing item from your order. Kindly check your inbox, as well as your spam/junk folder, for our response.

We appreciate your patience and are committed to resolving this for you as quickly as possible. Please reply to our email so we can assist you further

Rated 1 out of 5 stars

Not great quality

Not great quality, and wouldn’t let me get a refund only store credit

25 April 2026
Unprompted review
Choixx. logo

Reply from Choixx.

Hello Daniel,

Thank you for your feedback.

We’re sorry to hear that you were not satisfied with the quality of the item. This is not the experience we aim to provide, and we appreciate you bringing it to our attention.

Regarding your return, our policy for items purchased on sale or with a discount code is that they are eligible for store credit or exchange only. This is outlined on our website at the time of purchase.

That said, we do understand your concerns and would be happy to review your case further. Please feel free to contact us directly with your order details so we can assist you.

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