Choice Reviews 

Jacob McMillan explained my situation thoroughly which helped me understand the charge that was being implemented

Kayla was great. She was quick to respond to my question and promptly looked into it and gave me the response I was looking for.

Joelle was able to answer all my questions with confidence. Very professional and confident. Thank you.

Ana Henry was outstanding in her professionalism, knowlege and empathy to ensure that i would feel the company is doing the best to help customers. I think Ana is a fine example on how to support and assist in customer facing situations.

Roth Conversion. Jacob was very helpful in getting me the statements I needed within just a few minutes of the request. Great customer service and helpful staff to get solutions fast.

Very friendly and helpful! Thank you 🙏

Pleasant Customer Service person. Knew her stuff. Simple answers to my simple brain.

Leslie Anna answered my question quickly and professionally. I appreciated Digital Trust phone service.

Lucas Sarcona was very helpful in clearing up some questions I had around IRA conversions and distributions, with clear next steps, along with Docusign documents I will need to complete and submit as part of the process.

Excellent Customer Service. Very polite, patient, professional, friendly

Leslie Anna was very helpful, patient and was able to assist me when I was completing my distribution changes.

Incredibly friendly, professional & competent. Leslie Anna was exceptionally patient and walked me through the entire transaction process.

Leslie Anna Connelly had a Quick response and good follow through. Questions were answered in timely manner. Always top notch service

Leslie Anna was knowledgeable and kind.

Thank you!

Joelle Tucker was very experienced as she was able to give me immediate responses to my questions and some extra insights.

He was very helpful and kind. It was easy and he answered all my questions.

Good customer support overall, but I highly recommend that Choice sends out a notification to its users that spoofing calls are being made by scammers falsely representing Choice in an attempt to gain customers personal information. This needs to happen ASAP.

The patience of the of the staff member and provider I was given that help me to move forward move forward. She was both patient and personable. I hope I gave all that was needed to conclude my request/ withdrawal.

My customer service representative, Michelle Ceballos, was very helpful and answered my questions very easily.

It made me feel good about my choice to use this company for my Roth IRA.

Jacob McMillian is superb in customer service. Extremely knowledgeable, professional, thorough and patient. Please have him train all members of the Choice Team in handling questions from Digital Trust customers who have an IRALLC and who want to invest in ETFs, mutual funds, stocks or crypto. He is unique. He made me feel like a valued client and that he had all the time in the world for me throughout the entire interaction. Kim