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Choc on Choc Reviews 1,789

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TrustScore 4.5 out of 5

4.7

Chocolate Artisan
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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and delicious taste of the chocolate products, often highlighting their unique and creative designs. Many find them to be perfect gifts for various occasions, appreciating the beautiful presentation and the rich chocolate flavor that leaves a lasting impression. People are delighted with the novelty shapes and the overall concept, often expressing their intention to purchase again. However, some customers were disappointed with the gift card quality, and one reviewer received brownies with a very short best-before date, though the company promptly resolved the issue by sending replacements.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the creative designs and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality and taste of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Choc onChoc replaced my order that was lost in transit and they were extremely helpful and very prompt in replying to my emails. The chocolate gift I ordered was absolutely brilliant and excellent qu... See more

Rated 5 out of 5 stars

I wanted to send a relative a little something to cheer them up following a hospital stay and didn’t think he would like flowers. I found these on line, the arrived on time,look amazing and apparent... See more

Rated 5 out of 5 stars

Purchased as a fun birthday gift for my brother. He will love this! Arrived in good time and well packaged. Items look fab and this will surely give him a laugh. Very happy with ordering process and k... See more

Rated 5 out of 5 stars

I ordered a variety of things including the biscuit chocolates which are really cute and realistic looking. The white chocolate and raspberry brownies tasted amazing! It was also fast delivery

Company details

  1. Chocolate Artisan
  2. Candy Store
  3. Chocolate Factory
  4. Gift Shop

About Choc on Choc

Written by the company

Unique chocolate gifts lovingly handmade from Belgian Chocolate in Great Britain. Creating award-winning designs in delicious milk, white and dark chocolate.

A family run business making chocolate gifts for any occasion, Birthdays, Thank you, Get well gifts all out of chocolate. Creative designs to suit most personalities from sport lovers, to melt and make your own kits we have something for everyone.

The Choc on Choc story started in 2003 in a village near Bath in the UK by a father-daughter team, Kerr Dunlop and Flo Broughton. Kerr is an accomplished inventor (in the 1980s he designed the immensely popular hedgehog boot wiper), and was messing around with chocolate in the kitchen one day, with a recently graduated Flo. Together they were filling moulds shaped as noughts and crosses thinking that they would make rather nice presents for the family. They hit upon their now patented technique and the rest is history and the chocolates are stocked in stores all over the world! SEE MORE CHOCOLATES

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Delightful chocolate.

Quick delivery. Nicely packaged so great as a gift.
A box of chocolate buttons was included as a gift. A lovely touch as a first time customer.
The Chocolate was a pleasure to look at and a rich, sweet smooth taste. If you like Belgian chocolate these are for you. I chose gift sizes as this is what they are for so have to wait feedback for some of it but I am sure they will be delighted.

14 November 2023
Unprompted review
Rated 5 out of 5 stars

The Greatwhole experience from order ‘so…

The whole experience from order ‘so easy’, to delivery ‘ so speedy’ It was a no nonsense transaction, which pleased me no end … ( bonus was, I had a little treat as well )
Thank you, just wish all manufacturers were the same .
Will most certainly shop again 🌷

7 November 2023
Rated 2 out of 5 stars

Chocolates have a dull bloom on them

Chocolates have a dull bloom on them. This makes them look cheap and uninteresting.
Very disappointing. These were meant as Christmas gift . I was keen to support an independent business, misguided loyalty in this case.

7 November 2023
Choc on Choc logo

Reply from Choc on Choc

HI Ann, thank you for your feedback, can you let me know which product you are referring to so I can rectify it for you? The vegetables and the biscuits do have a layer of white chocolate on them as per our images if it was the piano or Pigs then we can exchange so please do get in touch, we are grateful you chose to buy from our family business and we do want you to be happy, hope you enjoyed the chocolate buttons to get an idea of the taste? if we can help further please email us photos to hello@choconchoc.co.uk , thank you

Rated 5 out of 5 stars

Fab!

My Husband is going to love the giant Bourbon biscuit. Easy to order great service.

30 October 2023

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