Chloe Jade Home Reviews 

303
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The ocean senses diffuser was in a holiday property we rented and it smelt devine so purchased for my own property and also my mother and sisters. Beautiful fragrance perfect for me Quality product... See more

Rated 5 out of 5 stars

Amazing! Really pleased with my reed diffusers. Very stylish and s great fragrance- the large works well in my open plan kitchen lounge . Delivery was great and they came well packaged. Delighted wil... See more

Rated 5 out of 5 stars

What a fabulous, gorgeous product. The diffusers are stunning and smell divine. I recommend Chloe Jade Home for a wonderfully fragrance home with an abundance of style.

Rated 4 out of 5 stars

I have been trying to sort out a defective order since Nov 2025. I have had multiple emails and have sent multiple pictures of the defected dinnerware and no one has come back with a resolution. Thi... See more

Company replied

Company details

  1. Furniture Store

Written by the company

We’re a lifestyle interiors destination for home fragrance, beautiful decor and more. We believe small changes take your home a long way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

303 reviews

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4.8

All reviews

(303)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely fantastic customer service…

Absolutely fantastic customer service second to none. These candles and diffusers come in a lovely boxes. Absolutely fantastic smell on both products I was very impressed with these products. I will definitely to buying more from this company. I can’t praise them enough. Which is very rare these days. Thank you .

25 November 2025
Unprompted review
Rated 5 out of 5 stars

One word fantastic!

I absolutely love these Sences reed diffusers and always purchase them from Chloe Jade. Her customer service is excellent and she is very friendly and helpful if there any any issues with an order.

The best supplier for all Sences scents.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

I’m actually amazed at the quality of…

I’m actually amazed at the quality of these items, price is amazing and quick shipping, I’ve had refill of my defuser and a beautiful white shabby chic looking vestal with white sticks I’m in love and you can small it as soon as you walk into my lounge, I’m definitely be purchasing again from here🩷thankyou🫶🏻

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Large Diffuser

I spotted the beautiful Extra large Deia diffuser on display in a shop in the Cotswolds but unfortunately the shop did have stock. Having searched the internet l found it on the Chloe Jade site. It arrived safely in secure packaging, looks amazing and I hope to be able to order other items soon.

24 September 2025
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - swift and safe delivery of items. Chloe responded to queries very quickly and was incredibly helpful and kind. 10/10 service , would definitely recommend and use again! Thank you!

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company and products

I've purchased several diffusers from Chloe Jade, and I’m consistently impressed. The products are excellent—beautifully designed, long-lasting, and wonderfully fragrant. Their customer service is good.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

The best diffuser ever!

The best diffuser ever!
I was so excited to receive my diffuser and it was even better than I expected! The smell is insane and I have a huge open plan kitchen-diner and it smells as soon as you walk in! I will be ordering more products! Love the range! Not to mention the customer service which is outstanding!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I bought 2 x 2200 ml diffusers

I bought 2 x 2200 ml diffusers, I’ve been wanting to for a while and they’ve not disappointed. The gorgeous smell and the expensive looking bottles. Quick prompt delivery and highly recommended

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Voyage Iconic Large Reed Diffuser…

Voyage Iconic Large Reed Diffuser 1000ml × 1 (£54.99)
Amber Extra Large Alang Alang Reed Diffuser 2200ml × 1 (£94.99)
Sences Alang Alang Amber Diffuser Refill 500ml × 1

I am very disappointed with my purchase. I have placed one diffuser on one side of the room and the other on the opposite side, so with two large diffusers in the same space I expected to notice the fragrance. However, even after waiting several days and turning the reeds many times, I still cannot smell them at all.

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Lovely website

Lovely website. Very personable, keeping you informed when your order is on its way, diffuser essence is lovely in my hall leaving a welcoming aroma .

26 August 2025
Rated 5 out of 5 stars

Just Excellent !!

What a wonderful Company ! Beautiful items, exceptional customer service, very good value for money. I purchased 2 Reed Diffusers an they arrived very quickly. High quality products, I will no doubt be a returning customer !
Thank you sooooooooooo much !!

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately can’t get the 1000ml…

Unfortunately can’t get the 1000ml refills for the bottles only 500ml is isn’t great tbh!

30 August 2025
Unprompted review
Chloe Jade Home logo

Reply from Chloe Jade Home

Hi John, thank you for taking the time to share your feedback.

We’re a little disappointed to hear that you feel let down by the lack of 1000ml refills, as we always want to offer the best solutions for our customers.

At the moment, we only have 500ml refills available, but we completely understand how useful a larger option would be for our 1000ml diffusers. We do, however, have a discounted multi-buy offer for our refills on our website, which many customers find a great way to stock up and save.

If you’d like to get in touch with us directly, we’d be more than happy to point you in the right direction for these offers. Your feedback is really valuable to us, and we’ll be sure to share it with our product team as we continue to develop our range.

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