Chitral House logo
Visit website

Chitral House Reviews 16

•
TrustScore 4.5 out of 5

4.3

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Chitral House Shilajit is an ancient herbal substance that contains over eighty-five minerals, elements and other beneficial ingredients that can support overall well-being. Shilajit has a long history of traditional use in Asia and is believed to provide revitalizing effects.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Very best brand

Very best brand , also lab tested . Very pure , known for its characteristics, I will prefer this on other large brands, choose this brand use this for your extraordinary work .thanks Chitral house for your cooperation..

20 February 2026
Unprompted review
Rated 1 out of 5 stars

i'm reviewing this after visitng pcisr…

i'm reviewing this after visitng pcisr lab in h9 islamabad, i had some doubts on the authenticity of the lab report of chitral house shilajit, i took a printed copy of the lab report shown at their website
the officer at the PCSIR office told me that the published report is fake and the actural report they issued is entirely different.
the officer even told me that the business is warned and reported and soon they are going the jail them because the fake certificate is still online.
I'm writing this because i have wasted more than 25,000 rupees on this brand and i'm still waiting for my refund

2 February 2026
Unprompted review
Chitral House logo

Reply from Chitral House

We take such allegations very seriously and would like to clarify the facts transparently for all customers.

1️⃣ PCSIR Lab Testing – Verified & Traceable
Our Shilajit was officially tested at PCSIR Laboratories, Islamabad (H-9) under the Ministry of Science & Technology, Government of Pakistan.

Key report details (publicly verifiable):
• Test Report No: 742/2023
• Sample Name: Chitral House Shilajit
• Job No: 398
• Receiving Date: 08-08-2023
• Test Date: 08–10 August 2023
• Date of Issue: 11-08-2023
• Issuing Lab: PCSIR Laboratories Islamabad, Sector H-9
• Analysis Method: Atomic Absorption Spectrophotometer (AAS – Analytik Jena, Germany)

Heavy Metals Results:
• Lead (Pb): 0.04 ppm
• Arsenic (As): ND
• Mercury (Hg): ND
• Cadmium (Cd): ND
• Chromium (Cr): ND

The report is issued on official PCSIR letterhead, carries authorized stamps and signatures, and is fully traceable. Claims that PCSIR has “warned,” “reported,” or accused our business of using fake documents are false and unsupported by any written or official notice.

2️⃣ Multiple Independent Verifications
In addition to PCSIR, our Shilajit is tested and certified by multiple independent and international authorities, including:
• Eurofins (International laboratory)
• American laboratory testing
• ISO 9001 & ISO 22000 certified systems
• GMP certified manufacturing
• Halal certification

📄 All lab reports and certificates are publicly available and can be cross-verified here:
👉 https://chitralhouse.com/pages/lab-reports

3️⃣ Refund & Customer Support
We do not delay refunds intentionally. Refunds are processed strictly as per our refund policy after order verification and product return. If any customer believes their case is pending, we request them to contact us directly with their order number so the issue can be resolved promptly.

4️⃣ Regarding False Public Allegations
Public claims involving criminal action, jail threats, or fake government certificates without evidence are defamatory. We reserve the right to pursue legal remedies if false information continues to be circulated.

📩 For verification or resolution:
Please contact contact@chitralhouse.com or WhatsApp support with your order details.

Chitral House stands firmly by the authenticity, purity, and laboratory-verified quality of its products.

Rated 5 out of 5 stars

I have used the Shilajeet

I have used the Shilajeet, they enhanced my timing to a great timing. The girl was almost killed after the session. I talked with the owner before ordering he was such a hoty hoty boy.

2 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look