Chipolo Reviews 

Excellent customer service. I had an issue with my iPhone which meant taking it back to factory settings. I couldnt register my Chipolo devices. The customer services team were speedy and incredibly helpful. We exchanged a few emails and the issue is sorted. Thank you.

Easy to use, bought for a friend and work very well with Android on his Samsung phone. Have helped an 84 year-old find his tagged keys half a dozen times. Just bought him a second set to tag more things.

I have Chipolo Card Point and Chipolo One Point and I am extremely satisfied with the products. They look/feel great and connecting the devices to the Find Hub is really intuitive and easy.

So easy to setup with Google Find Me.
Ordered a pack of cards and loops. The wireless charging on the card is great.
Unfortunately one of the loop trackers kept saying it had a low battery. I contacted Chipolo who quickly confirmed that the loop was faulty and promptly sent a replacement.
Replacement was arranged late Friday and arrived the following Monday morning

I love Chipolo products. It was time for my non-rechargeable wallet card to be sent in and renewed with a new chargeable card. I received the card and it would not connect to my phone and the battery remained low after many days of charging and trying. I emailed Chipolo and heard right back from Masa who assisted and sent me a new card that I received very quickly and worked immediately. Excellent service, thank you. Feel more secure with Chipolo watching my wallet, luggage and keys.

Speaker of Chipolo Card Point was not working sporadically. Contacted support and provided a video of the error. Replacement got shipped immediately and received two days later.

I would like to praise the Chipolo support team for resolving my issue extremely quickly and efficiently. Their response was truly prompt, and the entire process was professional and smooth. Special thanks to Maša for her kindness, professionalism, and willingness to help. With such an approach, you truly build customer trust – thank you!

I have very good experience of Chipelo, both their products and customer service. I can recommend their products.

I read about how loud the card is and that's basically why I purchased it. I had an issue with one card I ordered not pairing and their customers support was excellent. They tried to help me through the process and when that was not working they immediately sent me out a new card. I just received it and it works very well it paired immediately and everything is working out it's fine. Thank you very much to the support team and a great company that backs their product and immediately follows through on their warranty

I have two Chipolo tracking products that I use to manage my car keys and phone's whereabouts. Having previously had my golf clubs stolen from my car, I now have another Chipolo buried deep in the golf bag, which gives me comfort that if the bag is ever stolen (again), I will be able to locate it.

My car was stolen yesterday, and I had two Chipolo Spots inside it. In what should be the most critical use case for these trackers, they were completely useless. One of them shows no location at all, and the other is supposedly “low battery” and only displays a location from last month.
I contacted support, and their response was essentially that they don’t know why one didn’t work and that maybe the other one will ping at some point. That’s not reassuring—it’s unacceptable. Even if the tags were damaged or destroyed, the bare minimum expectation is that the last known location would still be available.
These products failed in the exact scenario they’re marketed for. When I actually needed them, they let me down completely. Extremely disappointed and would not rely on or recommend them.

Great concept, which more importantly actually works! Saved me many times when frantically searching for something before needing to leave. Super helpful having find phone feature from the Chipolo as well. Really responsive support team, and look forward to using the CARDs, LOOPs and POPs that I was lucky enough to win in a Chipolo community competition.

When I ordered a product from Chipolo my shipping address got mangled somewhere between Chipolo's system and the shipping provider. This delayed delivery.

When I reported the problem to Chipolo they thoroughly examined the problem and figured out there was a flaw with the shipping providers handling of German shipping addresses. Informed the provider and told me they'd be switching to a different provider until the problem was resolved.

Chipolo emailed me a coupon, but there was no available inventory online. Contacted customer service and they responded the same day and told me they would re-contact me when inventory became available. Some days later, I was notified inventory was restocked and coupon want honored. Great customer service!

I purchased a four pack of Chipoto POP air tags from Amazon. The first three worked flawlessly. I experienced a problem with the last. I reached out to their support team. I have to save i have never experienced the responsiveness dealing with any other company in my life. They walked me through trouble shooting and rather quickly determined they would send me a replacement. They are a customer relations model for all!

I purchased a pack of Chipolo One for use with my keys. I've used other brands previously but the One is by far the loudest and the range is greater as well. However one of the tag's alarm failed when I needed it the most. Fortunately, the warranty claim process thru Chipolo is both simple and quick. After a few quick emails, Chipolo sent me a replacement that arrived in just a couple of days.

Very good products, definitely a real alternative to Apple's AirTag.
By the way, customer service is very good too.

Ordered Chipolo pop devices and they were returned by courier before they got to me.
contacted Chipolo support and they immediately sent out replacements. They are a pleasure to deal with and respond quickly to issues if you have them.
Also great product.

I've had a chipolo card in my wallet for nearly 2 years. Anytime I've needed it, it's worked. Customer support responded within 24 hours when I reached out because it had died from being run over by cars and sat in snow slush for a night. I told them what happened and they immediately sent a replacement!

It looks like the newest generation is more water proof than my last but overall, it works, it's affordable, battery life is great (last version lasted nearly 2 years!). In my experience its always seemed to connect faster than my airtags.

Fast and efficient.