Chika Cards Reviews 20

I can confirm this company is a total scam.

they list new release items and take payments but never dispach orders. no reply to emails etc

CHARGE BACK WITH YOUR CARD COMPANY SO THEY LOSE BANKING SERVICES EVERY ! - credit card and debit card users all need to query the transaction and get them shut down.

I ordered a product and it's never arrived so beware!! I've sent numerous emails to them but have heard nothing back! No sign of my money either!

I’VE BOUGHT FROM MAGIC | CHAOS | TOTAL ETC

ORDERED ON THE 13TH MARCH

1st APRIL NOTHING

FAKE TRACKING

SENT 5 EMAILS & 2 DIRECT MESSAGES

NO REPLY OR ITEMS

SCAMMERS ‼️ I WANT THEM BANNED FROM THE INTERNET

WILL NOT REST UNTIL JUSTICE 💪🏽

GOING TO GET A CHARGE BACK FROM MY BANK …

BAS****S

NEVER NEVERRR I MEAN NEVERRRR USE THEM 👍🏼

I ordered from Chika Cards on the 30th November but didn’t receive the delivery. On the 15th December I then received a tracking note to say they had sent this to Royal Mail but Royal Mail never received this.
Since then I have emailed 5 times but not heard back. In a desperate attempt to contact someone I tried FB messenger and did get a response on the 11th to say they would look into this but I still haven’t heard back despite sending a further 2 responses on the same messenger chat.
I don’t know what to do now, the delivery hasn’t come so my son who asked for this as a Christmas gift is missing part of his present and I’m £23 down. I’ve didn’t want to do a review on here but just didn’t know what else to do :-(

I ordered Glaceon and Leafeon VSTaR Pokémon cards on 10th December. The website said they were in stock and chika cards took the money from my account, but I haven’t received any further updates. I have since emailed to follow up but no response. I also emailed 22nd December to cancel and no response again. What is going on? Order number #1396

Hi,

So I ordered an item on the Thursday 10-11-2022, which was in stock at time of order, got noticed it took 3 days to ship on Sunday 13-11-2022 at 10.38pm. So by Wednesday 16-11-2022 nothing has been received, order email says i can check tracking, so it makes me download an app called Shop to get tracking info and see where the parcel is, I downloaded the app, saw my order and it says no tracking information available. So I proceed to email customer services via email, no reply after a day, then I proceed to use the website contact us page, after a day no reply, I also tried there auto live chat and it is useless, It is now Friday 18-11-2022 and I have tried to contact via facebook, no reply and not holding much luck for much of a reply.

So now I am proceeding to leave a review on Trustpilot to try and get some sort of response and make people aware that there's been NO Communication on the companies part from multiple communication channels at all.

Shocking service, NO communication is the worse.

So now I am looking at other options for how I am going to get my monies back somehow.

Upon doing some initial investigation, there doesn't appear to be a VAT number on their site, also there appears to be no Companies House record for this company Chika-cards.

UPDATE - Jan 2023
Took a while and some chasing and patience but Item got dispatched on the day I left review here (Not what was suggested on website or shop app). Seller also suggested partial refund but I had to chase for this. I believe the seller had some issues and due to being busy lacked communication. However I got the item in the end and partial refund so this wasn't a scam as I suspected after not hearing from them. Overall I believe it is a one person band and I would think twice about ordering again. Shame but we got there in the end and good luck to the business. Updated the score to 3 as overall I got the item in the end with some discount. Thank You

I was a bit skeptical due to the new website and cheap prices but decided to give this website a go for the new Silver Tempest release. Have to say in extremely happy with the delivery and packaging. Genuine box came on release day, very happy and will definitely use this website again.

Ordered Collectors Bundle (Silver Tempest) got it arrived today (released date) with tracking information!

Would 100% recommend to anyone if they’re skeptical !

Excellent seller, very quick dispatch and well protected. Absolutely perfect service! Thank you!!

I ordered some single cards my son needed to finish his set. A couple of days later I received a package with most of the order inside but missing a couple of the cards…

I have emailed customer service and after checking my junk folder was able to resolve the issue and the missing cards were posted out to be shortly after.
the prices of the cards were very reasonable compared to other sites and it would of been 5 stars if it wasn’t for the mixup

Awesome! And reasonably priced too!

They have a lot of great cards, with amazing prices, but I've had two separate orders where I've not received every card that I ordered.
I'm beyond happy with the ones I have, it would just be nice to receive every card that I pay for.

Absolutely amazing. The prices and quality of the cards is unmatched as far as I've seen. Highly recommended.

Fantastic service quick delivery itemised order sheet overall a grand job

Received card no problem and on time. Great service. Would buy from them again

Very dissatisfying experience. So I ordered a booster box to be delivered 2nd March a week after the original release of brilliant stars.

On 9th March no item had arrived and no email had been sent. I contacted the seller asking where my item was. They apologised saying due to unforeseen delays the item was due to be sent out that day. A Royal Mail ticket was generated and said 48 hours the item would arrive. 4 working days later I again contacted and seller was very unpleasant saying it was now with Royal Mail and they hadn’t scanned the item correctly. So I rang Royal Mail and asked what is the likelihood or this occurring and they said it never happened.

Review. Seller is dishonest. Should’ve just said they didn’t have the item and I would’ve purchased immediately else where. The value of cards reduce immediately so the longer cards take to arrive when I want to resell the cards I don’t need, I make less. I would’ve purchased else where immediately if they had been honest. And then to try and push the blame to Royal Mail wasn’t professional.

Don’t buy from this seller if you want the item immediately. Likelihood doesn’t have the stock but will keep you waiting around. Didn’t even offer to pay towards the cost of another box for the inconvenience. Would’ve been a nice gesture.

Below another message sent proclaiming great customer service but not really. He would have been good to cover the extra as you’ve had me waiting around for weeks and I had to enquire or I doubt I would’ve heard from you. And conveniently mine was the only one to go missing.

Beware peeps

I was very sceptical when I saw the prices, they were that good and as they were a new business there wasn’t much around about them. I took the chance on them and ordered 2 booster boxes and I’m glad I did. The boxes came exactly when they said they would and are what I ordered. Would do definitely order from them again. Thank you chika-cards