Chieftain Training Reviews 327

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, patience, and engaging teaching styles, making the learning process enjoyable and effective. People frequently highlight the excellent user experience, noting that the courses are well-structured, practical, and delivered in a relaxed atmosphere. The service provided is often described as top-notch, with many consumers appreciating the clear instructions and the hands-on approach to learning. Reviewers are particularly impressed with the quality of the courses and the valuable knowledge gained, which instills confidence in their abilities.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their skill, experience, and... See more

User experience

People report positive experiences with the user experience. Customers found the courses well-paced, fun,... See more

Instructions

Consumers find instructions to be positive. Reviewers consistently praise the instructors for being... See more

Product

Reviewers highlight positive aspects of the product. Customers found the courses, such as the 12 Volt... See more

Service

Reviewers mention positive feedback about service. Customers highly recommend the company for their courses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Chieftain Team, A really big thank you for an excellent Powerboat Level 1 course for my two children and my wife, despite the shocking weather (raining all day) they had a fantastic tim... See more

Company replied

Rated 5 out of 5 stars

I did the RYA Sea Survival and then the second day as well. The pool session is tough but rewarding and worthwhile - if nothing else it teaches you that you never want to be in a liferaft. Great instr... See more

Rated 5 out of 5 stars

A useful course for a new boat owner like myself. I would highly recommend booking both the RYA and Diesel Level 2 days together as you go into more detail with extra hands on experience than you will... See more

Rated 5 out of 5 stars

Carl our instructor has a broad range of experience within the yachting industry as well as being a a very experienced marine electrician. The 2 days are packed with challenges getting your head a... See more


Company details

  1. Training Centre
  2. Boat Rental Service
  3. Boating Instructor
  4. Sailing School
  5. Training School
  6. Yacht Club

Written by the company

STCW & RYA Marine Training Centre based in Hamble, Southampton, Greenwich and Helensburgh. The company delivers a wide range of Sea Survival, First Aid, GMDSS, engineering, navigation, maritime security and powerboat courses for super-yacht, workboat and leisure boating crew and masters. Sailing and powerboat students will find we offer the widest range of shorebased, marine radio, yacht maintenance, engineering, first aid at sea and navigation courses of any RYA Training Centre. The centres are equipped with first class resources and training aids for GMDSS, marine engineering and survival training.


Contact info

4.9

Excellent

TrustScore 5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spent 5 days doing the Day Skipper…

Spent 5 days doing the Day Skipper theory course with Pete. Enjoyed it from start to finish, learnt tonnes and gained lots of confidence for my day skipper practical. High recommended.

9 March 2024
Unprompted review
Rated 5 out of 5 stars

Gmdss roc

A superb course! A lot of good points and information to take away from this, Thanks to Doug, a very well delivered course! Highly recommend!

28 February 2024
Unprompted review
Chieftain Training logo

Reply from Chieftain Training

Thanks Chris, well done with the exam, glad you liked the course

Rated 5 out of 5 stars

Did my gmdss roc here found the…

Did my gmdss roc here found the instroctor reall good on the ball real would experience pushed you in the right direction told you where you needed to brush up an just maid the course as good as it can be

28 February 2024
Unprompted review
Chieftain Training logo

Reply from Chieftain Training

Thanks Courtney, well done with your exam yesterday

Rated 5 out of 5 stars

RYA Diesel Engine course is a must

The hands-on approach mixed with clear explanation pulled the whole course together.
The instructor (John) is clearly very knowledgeable and experienced - he willingly shared this together with some very useful professional ‘top tips’ - over and above the curriculum.
A very informative & enjoyable day.

24 February 2024
Unprompted review
Rated 5 out of 5 stars

A well designed and executed course

A well thought through course, delivered by a very experienced instructor, and supported by a wealth of tools and materials.

There was a lot of flexibility on day 2 to apply the knowledge in class on topics of the students’ choice. So some people designed and built parts of projects that they want to do after the course. I designed some circuits and checked them out with the instructor, then practiced fault diagnosis. They even have a simulated boat electrical system that they break and disable in various ways, which I then had to diagnose.

A tremendous balance of theory and practice. Thanks Chieftain.

8 February 2024
Unprompted review
Rated 4 out of 5 stars

Good course content

Excellent amount of content but sometimes a little hurried due to lack of time. It would have been better to have an extra half day to make lectures and lunchtime a bit longer, however I have learned alot and it was definitely worth the money.

8 February 2024
Unprompted review
Rated 3 out of 5 stars

12v Electric course

I have just finished a 2 day course. I have a relatively new boat with modern equipment and wanted to come away with practical skills and knowledge.
The standard of handouts was poor and the teaching style haphazard and unfocused without a clear syllabus.
The trainer is only familiar with older simple systems. NEMA networks were not covered and for example he had never heard of a combined tank and electric display such as a phillipi or simarine poco.
I can now look for and find faulty equipment and short circuits and rewire faults but that’s about it. If you have a boat built in the past 15 years or so this is not the course for you.

16 January 2024
Unprompted review
Chieftain Training logo

Reply from Chieftain Training

Hi Stephen, I'm sorry you were not entirely happy. The syllabus is listed on the booking page and NEMA is not and was never part of it. The reason it is not included is that modern NMEA is "plug and play" and therefore maintenance free! If you have problems with NMEA devices talking to each other then you need to consult the specific manufacturers trouble shooting guide or talk to a qualified installer for the relevant brand. It would not be practical for us to attempt to cover that on this course. The course is intend to help you solve 12 volt problems on board your vessel, to trace faults and repair them.

99% of the equipment used on the course is less than 3 years old and is the same equipment being fitted to new boats by many of the large boat builders. I would be happy to discuss with you by email what you feel we need to do to “modernise."

Rated 5 out of 5 stars

Good, practical, friendly

Diesel Engine Maintenance L1&2. Good content, good instruction, knowledgeable teacher with loads of relevant experience. Practical sessions on the engines were so much better than staring at a schematic diagram or YouTube vid. Proper hands on teaching.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

The perfect add-on to the RYA Diesel course

Friendly, experienced and helpful trainer, he set an excellent learning vibe with the right pace for the participants on the day. A wide range of engines and other mechanical equipment to work on, good range of tools, small class size = lots of access to the trainer.

The course carries on from RYA Diesel, getting into a bit more detail and focusing on fault finding and resolution. There were two main themes to the day: things to help with fault finding, and things to help with routine maintenance. This worked perfectly for me and what I wanted from the day.

At one point the trainer takes a working diesel engine and "breaks it" in various ways. You then get to diagnose and fix it, with support from the trainer. I loved this approach, it really helped me learn.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

RYA Marine Diesel Engines.

A friendly atmosphere, reasonably well equipped, good instructor, and felt satisfied that most of my expectations and objectives were met. There was a glitch with regards to receiving joining instructions for the day, which I felt could have been sent earlier on and without me having to raise awareness about the lack of info.

13 January 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look