Chicnery Reviews 

72
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

My experience with Chicnery is the worst I’ve ever had online and I do NOt recommend anyone to buy with them ! Total scam and headache ! After months trying to get my order delivered or refunded I p... See more

Company replied

Rated 1 out of 5 stars

Where is experience buying clothing online lol I've been waiting almost 3 months and still have not received seven of my 10 items. They have on three different occasions. Told me that things are out o... See more

Company replied

Rated 1 out of 5 stars

My order arrived, quality of the fabric was not pleasing. The pants and top were too large. I've emailed Chicnery.com requesting return/refund information and continue to get an apology, and they re... See more

Company replied

Rated 5 out of 5 stars

I ordered a beautiful dress but it turns out it is way too long for me. I am so disappointed! Bc of the design of the dress, alterations would be quite expensive. Upon deciding to return the dress, I... See more


Contact info

1.9

Poor

TrustScore 2 out of 5

72 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

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1.9

All reviews

(72)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order has still not arrived after…

Order has still not arrived after ordering 9/26 and it’s 10/25. When someone from customer service finally got back to me in English, they sent me a tracking number and a website with a “hotline” phone number to contact that does not exist. So unfortunate I looked at this very site before trusting to buy and there are all these fake reviews.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

This dress is gorgeous!The fit is…

This dress is gorgeous!The fit is flattering and true to size.Overall, It's a beautiful piece,and I'm extremely happy with my purchase!

27 August 2025
Unprompted review
Chicnery logo

Reply from Chicnery

Thank you very much for your kind words and choosing CN! We are truly glad to hear that you are satisfied with your order. Our team has worked hard to ensure that every piece we deliver reflects care, quality and style - so knowing that our efforts have paid off is very encouraging.

Rated 5 out of 5 stars

when our order arrived the fit was not…

when our order arrived the fit was not correct. We contacted Chicnery and they responded the same day . They immediately shipped the new item out.
I appreciate the excellent customer service

18 September 2025
Unprompted review
Chicnery logo

Reply from Chicnery

Thank you very much for your kind words and choosing CN! We are truly glad to hear that you are satisfied with your order. Our team has worked hard to ensure that every piece we deliver reflects care, quality and style - so knowing that our efforts have paid off is very encouraging.

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