Chic Le Frique Reviews 1,351

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,157 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting the materials and unique designs. Many people appreciate the fast and efficient delivery service, with some even receiving their orders on the same day. The customer service is frequently described as excellent, responsive, and helpful, ensuring a smooth overall experience from ordering to unboxing. However, some customers also noted issues with sizing, finding that items did not fit as expected despite consulting size charts, or that the clothing appeared different from online images. A few other people also felt that the quality of some products was poor, and some expressed frustration with return policies, particularly regarding store credit for sale items or international orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the amazing material,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the amazing material, exceptional... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness,... See more

Order

Clients share positive opinions on order, with many reviewers praising the effortless and seamless ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chic le frique service and quality of garments is amazing in Dubai. They offer such a fast delivery service same day of you order before 2pm which is fantastic when you have a busy life and like alway... See more

Rated 5 out of 5 stars

Great experience and lovely clothes The clothes are beautiful and high quality. The customer service and experience was excellent! Fast delivery and an email after my first order to grant 10% lifet... See more

Rated 5 out of 5 stars

I ordered amazing dress but unfortunately it was very small I had to return it. Little bit disappointed that they don’t make bigger sizes and they go only until L. However customer service was exce... See more

Rated 5 out of 5 stars

I love my new dress Kiki, it fits perfectly. Chic Le Frique made a very speedy delivery and their customer service was superb! From ordering the dress, to the delivery, and the unboxing made it feel l... See more


4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 2 out of 5 stars

Pretty dress, quality so so for the price given

Delivery was fast to Germany. The design is pretty, but the quality is just okeish and doesn’t justify the prices. Most of the brands outside of Europe cover the taxes and duties. Chic le Frique doesn’t, which means for a 210 euros dress you pay extra 80-90 euros. For that money, you get a better quality dress.

Also, the dress is very short even for someone like me who’s 1,63 cm. Sleeves needs to get tailored as they are too long and falling off the shoulders.

In addition, the packaging itself its so basic, just the dress wrapped in some paper. I was expecting a little bit more.

My honest opinion: its a pretty dress, too expensive for what it is, the additional taxes are a turn off.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

All time fav

One of my all time fav brands to shop for any occasion, amazing quality, reasonably priced and perfect for last min as it delivers fast!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

The site was easy to navigate and the process of purchasing and customer service was seamless. The size chart was a little off therefore I needed to return and purchase new order. I wish they did an exchange but I understand that it’s an international company.

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Fast delivery and return

Very fast delivery (4 hours) and return processing (same day). Would have appreciated a bit more flexibility with providing cash refund instead of store credit for discounted items.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Clear product description, accurate size guide and very fast delivery. Loved the dress I ordered, lovely material and cut...very feminine and elegant.

3 April 2026
Unprompted review

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