Chic4home Reviews 60

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

First of all i didn’t apply to avail any services from this portal. So they charged me. I requested a reversal of charges because my credit card got compromised and along with this site, various o... See more

Rated 5 out of 5 stars

Though I have been paid mistakenly, Edith is ready to help me to sort out the issue and refund me the money. I'm satisfied with that. Thank you so much for your assistance Edith.

Rated 1 out of 5 stars

If a package gets lost, they do nothing to find out what happened.Parcels are handed over to just anyone without a signature confirming receipt.If you don't receive your package, you're out of luck... See more

Rated 5 out of 5 stars

I raised a complaint about a payment that went from my account and I was not happy I did not fully understand what was happening but immediately when they received my complaint,they attended to it and... See more


Contact info

4.1

Great

TrustScore 4 out of 5

60 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Reversal of fee charged

First of all i didn’t apply to avail any services from this portal. So they charged me. I requested a reversal of charges because my credit card got compromised and along with this site, various other sites charged money using my card.
This was the only genuine website with support team so i contacted them. I am glad the escalation team understood my situation and is willing to revert back the money charged.
Thank you again for the cooperation Escalation team.
I hope this gets resolved.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Customers can rely on support !!

I am an eldely lady and a not so bright spark with this on-line shopping thing. Somehow I must have clicked somewhere something and after an initial purchase, that I was very satisfied with, I had a monthly amount going off my credit card. I could do a purchase against the credit that was accumulating in my account. However the South African exchange is so high that I cannot afford any further purchases. I therefore requested that the withdrawls from my credit card be cancelled. To my great relief I was contacted by the Escalation Team that reviewed my request. I was informed that the charged amount will be credited back to the same account 1 used for my purchase. I greatly appreciate this gesture made for my situation. I leave this experience fully satisfied and thankful.

29 October 2025
Unprompted review
Rated 1 out of 5 stars

Lost parcel, you're out of luck

If a package gets lost, they do nothing to find out what happened.Parcels are handed over to just anyone without a signature confirming receipt.If you don't receive your package, you're out of luck. You won't see your money or your package.Absolutely zero customer service.

Don't risk your money here.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

I need my money back cause I have no clue of signing up

I saw a payment comes up on account I spoke to someone/agent about the cancellation and she reassure me that it will be cancelled and she can't send back my money and now am seeing another payment of something I don't have a clue about can you guys send
me back my money please and thank you I appreciate it very much

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Complaint Satisfactory Resolved…

I raised a complaint about a payment that went from my account and I was not happy I did not fully understand what was happening but immediately when they received my complaint,they attended to it and even promised to reimburse my money.

7 July 2025
Unprompted review

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