CHI Institute Reviews 175

I would appreciate you with 5 stars. I can't give more stars. Because that's impossible. But I would recommended to all customers to CHI Institute. I set up a multiple purchase with the help of the customer support representatives. Every night, I struggle to decide who gets to use it. Particularly for my arthritis, it seems to be significantly more effective at controlling pain. Since I bought my first machine, the Chi Institute has always been there to offer guidance and assistance when I've needed it. There are simply too many positive things to say!!!

The old infratonic was made so well. This one has a hole in the back that they covered with a sticker. The sticker of course gets warm against your skin and comes off. All you can expect as far as repair is to have another sticker sent to you. I have had 4 of these machines. All were worth it but this one. Shame.

I have been with your business for a very long period. So lovely!

When we placed our order for replacement batteries, we received a phone call from CHI Institute to let us know that they were on backorder. It was a nice gesture, and it helped us feel confident that, despite delays, we would eventually receive the batteries. And, we did! Happily, we did not have to do without our Infratonic, because we ordered more replacement batteries when we installed our last battery on hand. There are a total of 4 Infratonic units among our family members. We suggest that everyone order new batteries BEFORE they are needed.

This is a great therapeutic tool. It is a great compliment to my professional practice treating people in pain. The unit has many degrees of intensity.
Easy to use.
It appears well made.
thank you

So easy to order & the shipping was FAST. Which was great since my mom was experiencing knee pain & we needed to try this as soon as possible. It truly helped my mom. So I would recommend to anyone.

Super customer service answering all questions. Item received in two days. They also give you help with the products and you talk with people that actually use the

We love our chi machines, they work great!

Great product and great people! I have been using the Chi machine since 2000 and it is very unique. While being a science based person I do not fully understand its amazing results with calming, pain relief and immune system support I continue to recommend it to family and friends.

Ive been a customer of Chi Institute for 25 years. They are the Best!

Im a return customer as the Chi products I’ve purchased work! And the staff is most helpful! Thanks for the good work and products you provide.

The Palm Chi works well for my issues. The pain and swelling from O. arthritis in my wrists and hands has been greatly reduced. After having COVID in 2020 I developed a case of bronchitis that is much improved with use of the Palm Chi. I place it on my chest at night it seems to break up the congestion. I'm much improved and on the mend! I purchased two of the units so I have one at the ready at all times. A great little product!

Thank you. I sent my Chi unit in for service. You went above and beyond. My machine was like new when I got it back. (It had been well used/loved)
The gentleman I spoke to was helpful and friendly. Thank you again for your service.

Hand held is just not as strong as the model 8 I had been using..love to see
you redesign and continue production....

I love their customer service and the machines too. I own two. My daughters borrow them alot for their children when they are fighting chest colds.

I love this palm chi machine and so do my horses and cats. I have Rheumatoid arthritis and it helps greatly to relieve tendon and ligament pain and stiffness. I am also using it to heal my mule's stifle injury. I wouldn't be without this machine. I started 15 years ago with their equine version. It is well worth the investment.

Prompt delivery, easy to order

Over two decades I have acquired quite a few items from CHI Institute and I have ALWAYS been more than satisfied with every new acquisition! Excellent quality, items are as described, long lasting and very helpful in a wide range of use. My recent CHI Leash was added to my CHI Palm. I use my Palm on animals as well as people. Often an animal can become unpredictable and my Leash is there to reassure control of the unit protecting it from being dislodged or dropped. The animals also enjoy inspecting the color and texture of the Leash! An added bonus to their ongoing interest in treatments! As careful as some people can be there is always a chance of dropping the unit and the Leash protects those potential errors as well. Thank you CHI for another wonderful product! I hope this becomes an excellent year for all!

Awesome service - got my chi back super fast and it works great !