Chessnboards Reviews 

72
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Even though the board I purchased was delayed, I was given the option of selecting another board close to what I wanted. But I eyes was set on the one I selected, so I had to cancel my order. The s... See more

Rated 1 out of 5 stars

I made my order on 12/13, it did not even ship until 12/23 which I had to do some digging to find out it even shipped, as I received no shipping confirmation email. It still has not arrived, the last... See more

Rated 5 out of 5 stars

I was in the process of designing and making wooden 4 and 3 player boards with thoughts of presenting them as gifts to friends that I enjoyed playing with. When just as my design was getting finalize... See more

Rated 3 out of 5 stars

As a Quebecer, I first shopped for this game in Ontario with a merchant who disappointed me before. I thought that Boston, because of its proximity to Montreal and especially for the heart ties and th... See more

Company details

  1. Toy and Game Manufacturer

Written by the company

An Emporium of Chess and Board Games


Contact info

3.5

Average

TrustScore 3.5 out of 5

72 reviews

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3.5

All reviews

(72)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Stop using USPS!

I am not happy you shipped my item via USPS - they absolutely suck! I still don’t have my item and it appears as if USPS lost it. USPS told me to wait another 10 days before they would agree the item was lost. This was supposed to be a Father’d Day gift for my dad but I’ll be retuning it as soon as I get it.

5 June 2024
Rated 5 out of 5 stars

Beautiful experience and pieces

The Ohme pieces delivered were just as described. They are perfectly finished and proportioned, were carefully package, and speedily delivered. Two burlap drawstring bags for the pieces were included which i greatly appreciate. Ordering was easy and communication with Chessnboards was consistent and professional. It was a pleasure doing business with them.

22 May 2024
Rated 5 out of 5 stars

Beautiful Checkers Board

The carrier experienced a delay in the shipment. However, I received my order and the checkers board is beautifully crafted. Randy took care of all issues. Thanks to him for his responses. A happy ending!

26 April 2024
Rated 5 out of 5 stars

Fantastic customer service

Randy was extremely helpful and courteous. He took the time to walk me through the website to find exactly what we were looking for. Chess n boards, by far, had the most unique chess pieces out there. I'd definitely recommend them.

3 April 2024
Rated 2 out of 5 stars

I ordered the blue and silver pieces

I ordered the blue and silver pieces. These are clearly not blue. The are a dark bronze. I got the blue because it matches my living room. The brown ones don’t go with anything in the room and are just simply not what I ordered.

20 February 2024
Rated 5 out of 5 stars

I purchased the American Ruffian chess…

I purchased the American Ruffian chess pieces. I was amazed by the craftsmanship and the fact that you can't even tell there's any felt on the bottom of the pieces. This is one of those companies you need to keep your eye on when you are researching chess pieces.

7 February 2024
Rated 5 out of 5 stars

Chessnboards offers unbeatable value for quality products

Chessnboards carries an absolutely amazing selection of high quality products at such fair prices - the value just cannot be matched anywhere else. On top top of that, their communication was fantastic and the shipment was super fast. Will certainly order from them again!

9 January 2024
Rated 5 out of 5 stars

Missing king: found!

Instead of a complete set of pieces, there were 2 white queens and the white king was missing in the set I purchased as a Christmas gift. I received a quick emailed response from the company after I emailed them about this and they sent out a replacement king piece and even offered a partial refund for my inconvenience. My son-in-law was very pleased with the set overall.

2 January 2024
Rated 1 out of 5 stars

Part of order missing

I ordered a chess set for Father’s Day. Paid for rush shipping. The chess pieces came, however, the board did not. When I called they guy said he would check on it and call me back. After no call back I emailed the support email and got a message saying there is no such email. Extremely disappointed and would not advise this company or whatever it is. For $250 I expect better.

14 June 2023

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