Cherish Pearls Reviews 9

TrustScore 3 out of 5

2.8

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Company details

  1. Jewelry Store

Written by the company

Sustainably made fine jewelry featuring luxury grade freshwater pearls.


Contact info

2.8

Average

TrustScore 3 out of 5

9 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Forever on "out of business sale"

The CherishPearls site said it was having "out of business sale" over a year ago when I bought from it. Now it is still having "out of business sale". The items were shipped directly from China. The U.S. address listed on the site was not their business (you can use Google maps to figure it out). I did receive the items, but honestly, I would not buy if I knew all of the above facts. The necklace was too thin. The earrings were almost broken after my first try. I would not say it was a scam. But I can tell it is a dishonest business.

30 September 2023
Unprompted review
Rated 2 out of 5 stars

Strange

When I initially bought something during their “going out of business sale” I realized I wanted my money back. They did give me my money back to be fair. (I also got a strange “add to wallet request” on my bank card the day before I received the money back, but that could have been a coincidence? I changed my bank card immediately afterward.) But everyone who received the product says the pearls are not real. Pay attention to the notice of “removing fake reviews” from trustpilot. And now they’re no longer going out of business?

31 March 2023
Unprompted review
Rated 4 out of 5 stars

I recently bought a bracelet for my…daughter's wedding

I recently bought a bracelet for my daughter to wear in her wedding. I didn't see the reviews about it being a scam until after I placed the order so I was a little worried. I have to say though, the bracelet was absolutely beautiful and was of high quality. I only gave 4 stars because the delivery took almost a month, I understand being short staffed and delays but a full month seems a little ridiculous. Luckily it arrived the day before the wedding and it looked beautiful:)

7 June 2023
Unprompted review
Rated 1 out of 5 stars

They sell fake pearls

They sell fake pearls, and the quality is super cheap and something that you would get from a Claire’s (not even an adult fast fashion store). For all of this year they have been posting fake sob story TikToks about how they are closing, yet they never do. I would avoid this business completely.

1 May 2023
Unprompted review
Cherish Pearls logo

Reply from Cherish Pearls

Hi Alana,
I am so sorry for any misunderstandings you have about our business! The pearls we use in our jewelry are absolutely 100% real, natural, cultured freshwater pearls. Have you actually had the pearls inspected by a jeweler or pearl expert, or what are you basing this off of?

If you are unhappy with the pearls you ordered, you are welcome to reach out to us directly to arrange for a return and refund (I can find no messages from you inquiring about the pearls you received or asking to start a return).

Best regards,
~Stella

Rated 1 out of 5 stars

This is a scam

This is a scam. Look at the website on Wayback machine. This site recently sprang into existence. In other words it was always "closing soon"

16 May 2023
Rated 5 out of 5 stars

Perfect fit

The pearl is beautiful and perfect fit My order was delayed because of coronavirus, but overall the pearls are just what I wanted.

18 June 2022
Unprompted review
Rated 4 out of 5 stars

Beautiful pearls, clasp could be better

I chose the swan with AAA freshwater pearl necklace. The pearl is beautiful. lustrous, white and very elegant. the only detail is that I wish the clasp on the necklace was a bit heftier. It is a bit difficult for my tiny fingers to open. If it wasn't for that I would of given 5 stars, becomes the quality of the pearl and of the necklace is quite nice otherwise.

27 July 2022
Unprompted review

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