Research Industries Reviews 

1,031
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a great communication from Chems.ca! They are very professional & are making sure to do everything safely & according to industry standards. Analytical tests on samples will possibly provide fu... See more

Rated 5 out of 5 stars

This site is truly legit. Ordered from them probably half a dozen times now, every package is discreet and very good quality. Includes msds data for every Chem. Customer support is great. Hopefully th... See more

Rated 5 out of 5 stars

Arrived in only 7 days to chicago area this time. Was worried that the speed of the shipment could be affected since the whole debacle where they couldn't ship to some places, but all still seems to b... See more

Rated 3 out of 5 stars

The products arrived safely. One concern was that out of 4 sample packets, one had no label. We could deduce what it "might" have been by looking at the manifest of the other three, but without proper... See more

Company replied

Company details

  1. Research Institute

Written by the company

Researchers across Canada rely on Chems.ca for consistent quality, and strict sourcing standards.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No history of asking for reviews

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4.7

All reviews

(1,031)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend

Had some minor difficulties successfully placing the order, but support was prompt and helpful. Product arrived in 9 days and appears to be as described and well-suited for analytical chemistry

20 February 2026
Unprompted review
Rated 2 out of 5 stars

Misinformation

The website clearly states that the d.m.t. Was supposed to be freebase and ended up with a powder mess and I’ve had crystal and love it. I would strongly suggest changing the wording on your website. Other than that, which was the whole reason I purchased it came within 2 weeks and was very discreet.

26 January 2026
Unprompted review
Research Industries logo

Reply from Research Industries

This review is inaccurate.
The product ordered was 5-MeO-MiPT, which is clearly labeled as a research chemical and sold strictly for laboratory and analytical purposes. DMT is not listed, sold, or referenced anywhere on our website, and has never been offered by our company.

Rated 5 out of 5 stars

Discreet packaging, genuine product

Chems.ca sent AL-LAD via post in a very boring envelope. It was protected in a mylar packet with accompanying data about the substance. If you regularly throw away junk mail without opening it, then stop doing that. You may accidentally throw your research chemicals away. We tested the blotter using Erowid’s DDL (due to the vicissitudes of drug policy in the USA, they are now on administrative pause awaiting license renewal from the DEA) to confirm purity and authenticity. Mass spectrometer and NMR spectroscopy confirmed that this is AL-LAD. Well-done Chems.ca! Now you just need to start carrying AL-LAD again, one of “the best substances.”

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Great sample products for my lab tests. Great results and great customer service. Would 100% recommend.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly consistent for both the…

Incredibly consistent for both the product and service. Never have a package missing and delivery is surprisingly prompt. With regular communication from the team and even a point system, they are clearly a cut above the rest!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and thorough

Very professional, communicative, and thorough, shipping speed exceeded expectations. Diamond in the rough and absolutely recommend.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I love Chems.ca

I love Chems.ca, their communication and delivery is perfect every time. Thank you so much for making research easier!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Consistently great service

I have been a customer of chems.ca for over a year. The quality of their products have always lived up to expectations and they're customer service is phenomenal.

1 December 2025
Unprompted review

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