Chelmsford Removals Ltd Reviews 

319
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated moving team for being exceptionally friendly, professional, and supportive throughout the entire relocation process from start to finish. People consistently note that the staff arrive promptly, work efficiently, and handle all household belongings with great care and respect. Reviewers often mention that the comprehensive service completely takes the stress out of a traditionally difficult moving day. Though some customers noted unclear expectations regarding furniture dismantling, a small group of people also noted missing or damaged items. A few reviewers expressed dissatisfaction with these specific aspects of their overall moving experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, hard work,... See more

Service

People report positive experiences with service, highlighting that the team is prompt, polite, and efficient.... See more

Delivery service

Consumers find experiences with the delivery service to be decidedly mixed. While many reviewers praised the... See more

User experience

Clients share positive opinions on user experience, describing the overall process as smooth and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An absolutely amazing experience we had today! The team were Bill, Michael, Richy and Luke and they were incredible! We set some pretty big challenges but nothing was too much trouble. They were pro... See more

Rated 5 out of 5 stars

Amazing service, really pleased with the whole process from beginning to end, survey, packing, removal etc. Everything was done very professionally and efficiently, and by super friendly guys. Would h... See more

Rated 5 out of 5 stars

We can’t speak highly enough about Chelmsford Removals Ltd. The team who moved us were amazing! Thank you to Mick, Dan P, John, Steve G and Luke L for your professionalism, your politeness and your ca... See more

Rated 5 out of 5 stars

I have just moved using Chelmsford removals, I was moving 2 homes into 1 over three days, the main move on day 1 was made so much easier with the guys sense of humour, knowing you are on a tight time... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Records Storage Facility
  4. Self-Storage Facility
  5. Storage Facility
  6. Transportation Service

About Chelmsford Removals Ltd

Written by the company

Chelmsford Removals is a professional house removal, business relocation specialist, and storage provider, servicing Chelmsford, surrounding areas and all of Essex.


Chelmsford Removals celebrated it's 15th birthday in 2022 and is the largest independently owned removal company in Essex and has moved approx 12,000 households.


It has it's own modern storage facility for furniture storage, self-storage and business archive. Flexible storage solutions are available to the public with no minimum, or maximum term, with the charge being weekly rather than monthly.


------------------------------------------------
ADDITIONAL SERVICES

Full Packing Service

Half Pack

Fragile Packing Service

Finishing Pack

Furniture disassembly and reassembly

Storage & Self-Storage Solutions
(also available to the public)

Sell Packing Materials to the public
------------------------------------------------

Chelmsford Removals has an experienced, professional team of loyal and friendly removal experts who can move your home, or your business, locally or nationally.


**************************************************** Customer Ratings

ReferenceLine - 9.8/10

Which? Trusted Trader - 4.9/5

Google Reviews - 4.8/5

Internet Rating - 4.9/5 - 400+ reviews


***************************************************
Call 01245 615610 to book your survey.

***************************************************


Chelmsford Removals will supply all boxes and packing materials and can move you from anywhere in Essex, to anywhere in the country, and beyond.


=================

  • Regulated by the British Association of Removers (BAR), and
    The Trading Standards Office.

  • Members of a Deposit Guarantee Scheme.
  • DO NOT charge for key waits.
  • Fully Insured.
  • Fully trained and uniformed staff.
  • All staff fully employed by the Company.
  • No casual or cash-in-hand removal staff.
  • All vehicles are sign written.

=================

EASY MOVE IN 4 STEPS

(1) Call the team and book in your FREE
     home survey, which takes 30 minutes.

(2) Be available on the date to show us
     your home and discuss requirements.

(3) Accept your no-obligation quote and
     confirm your moving date.

(4) Sit back and enjoy your moving
     experience.



=================
Start your moving experience the right way - call 01245 615610
=================

Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(319)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company, amazing staff

I’m so pleased that I chose my removal company so well. From start to finish I was pleased with the whole service.
Ricky who came and did the survey prior to the quote - so knowledgeable and gave great advice on every aspect of the move. The boxes were delivered the next day so I could start preparing.
Tiffany and the other office staff are delightful, always friendly and supportive even when things continually changed with my moving date.
On the day of the move the team worked tirelessly on the hottest day of the year. James, James, Jake and Ben went above and beyond what I expected. It was a really hard day but they just got on with it, no moaning, all really good natured and a great team spirit.
I didn’t get the keys until very late in the day so we had to wait for hours in the blazing sun and there was no extra charge. This was one of the things I was relieved about, as another company had quoted me but there was a charge per hour / per staff member which would have added to my stress and cost me hundreds of pounds.
For once I chose well and have no hesitation in recommending Chelmsford Removals.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent move by Chelmsford Removals

This was the second time we have used Chelmsford Removals and as per previous, they were professional, efficient and very friendly.

I dealt with Lucy in the office who was so accommodating as our move previously had meant we'd had to go into storage for a few months. Nothing was too much hassle for her to deal with, she was very patient and understanding with us.

Terry and Michael on the day were excellent. My mum was very impressed they even put her clothes away in the cupboard!

Would recommend to anyone looking for a professional moving company who get the job done quickly and without any problems.

Thank you!

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Stressfree

I had booked the packing up service and as soon as Nick arrived i knew i was in a safe pair of hands-he and Vick worked like trojans and all i did was run round cleaning after them.It was amazing and they were a delight to have around which was an added bonus.
Also the quote was the cheapest of the 3 firms that estimated.Wouldn't use anyone else!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Chelmsford…

Excellent service from Chelmsford Removals, cannot praise them enough. Every part of the process was smooth and simple, friendly staff who worked flat out on moving day, no fuss just got everything done.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent company

From the moment I called to enquire about their service, to watching the van drive off with 3 of the nicest guys you could meet, I’ve had the best experience and recommend everyone to use Chelmsford Removals!

My removal team, Luke, James S and James N were friendly, professional, respectful and made me feel at ease whilst delivering the best customer service. They were also funny and brought good vibes to a sometimes stressful situation.

Thank you so much to everyone I’ve dealt with, if I’m ever mad enough to move again you’re only company I’d trust!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Last Notice Office Furniture

We needed a short notice installation of office desks. The job had to be done quickly, on a Sunday, with 48 hours notice. Andy and Luke unboxed, built and moved into place 35 desks over 2 floors removing all the packaging. The customer starts work the next day in a perfect office environment, all thanks to Chelmsford Removals. Can’t fault them, thank you!

30 March 2025
Unprompted review
Rated 5 out of 5 stars

We called Chelmsford on a referral and…

We called Chelmsford on a referral and we're not disappointed, dropped off packaging materials a few weeks in advance for us to pack, attended at 8 in the morning sharp fully ready for the task ahead. The four guys (Mick, Mick, Josh and Steve G.) were polite, considerate and carried out the move with great professionalism, within 8 hours, we were moved with no real stress associated with moving home, but must point out, you need to ensure you pack and label all items to enable a smooth move. Floors were covered, doors protected, sofas completely covered and protected, so impressed, thank you all involved at Chelmsford (and East London) Removals.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Terry and Dan were professional

Terry and Dan were professional, efficient and tidy. I am very pleased with the whole process of moving me out of my house and storing my furniture. I like the idea of small containers already loaded on the lorry so I could separate my items into essentials so I can take out of storage earlier than the other two containers they are storing for me.
Definitely would recommend this company to friends, family and the public.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

An amazing experience

What an amazing experience. MICHAEL AND LUKE are the stars of the day, the quality and care of their job beyond and above my expectations and YES I WILL RECOMMEND CHELMSFORD REMOVALS as the most trustworthy company I ever used in my long experience of moves.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Super Service

Chelmsford Removals made our moving experience as easy as possible, we would never use any one else.
We were especially grateful to Luke and Andy, who were so helpful on moving in day, going above and beyond.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Chelmsford removals were excellent, from the office staff to our removal Guys. Nothing was too much bother. A big thank you to Dave, CW & JW. THE REPUTATION THAT CHELMSFORD REMOVALS HAVE GOT IS WELL DESERVED. 👏👏👏

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Mick and Dave were the ultimate…

Mick and Dave were the ultimate professionals from start to finish. Moved us from Essex to Devon. Expert packing and unloading. Courteous and obliging at every stage. Nothing broken and packed to a high standard. Thoroughly recommend this company. Superb!!

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Chelmsford Reviews!

I recently used Chelmsford Removals for my move into a new flat, and I couldn’t be happier with the service. Mick and Kenny were absolutely brilliant—friendly, efficient, and incredibly professional throughout the whole process. They handled everything with care and made what could have been a stressful day feel effortless.

Their attention to detail and willingness to go the extra mile really stood out, and I was impressed with how smoothly everything went from start to finish. If you’re looking for a reliable, hardworking, and friendly removals team, I highly recommend Chelmsford Removals. Thanks again to Mick and Kenny for making the move so easy!

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Dan and James moved me from South…

Dan and James moved me from South Woodham Ferrers to Danbury. They were very professional and courteous. This is the second time I have used Chelmsford Removals and have never had anything but excellent service. Nothing broken or damaged on either move. 10 out of 10 to both Dan and James.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Moving to Maldon

Terry and Dave packed up the house on Thursday then on Friday David, Mike and Conner joined up with the other 2.
The guys were very pleasant and careful with everything we actually had a good laugh.
I would highly recommend them. They were brilliant.
Ann

7 February 2025
Unprompted review
Rated 5 out of 5 stars

lovely guys ( Steve G and Dan J)

2 lovely guys ( Steve G and Dan J) moved me all the way from Chelmsford to Lincoln and were prepared to help with everything needed even given the exceptionally heavy solid oak and glass furniture I needed moved.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company to use for your move

Great company to use for your house move! Well trained and polite employees, nothing is too much trouble for them, even working late on a cold, dark Jan evening! Also made sure everything was where we wanted it before they left. Go above and beyond what you expect from a removal firm.

23 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look