Cheerstravel Reviews 15,462

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,522 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the helpfulness and professionalism of the staff. Customers consistently praise the seamless and stress-free booking process, often noting the efficiency and ease with which their travel arrangements were handled. Many people appreciate the excellent customer service, with agents going above and beyond to provide support, offer economical options, and ensure satisfaction. Reviewers also found the pricing to be very competitive, often securing better deals than they could find elsewhere, making it a recommended option for affordable travel. However, some customers also noted occasional difficulties, such as struggling to understand a staff member or experiencing an initial booking failure that led to a phone call with a higher price offer.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

Reviewers mention positive feedback about the booking process, describing it as seamless, simple, and... See more

Service

Users describe positive interactions with service, highlighting efficient, quick, and genuinely helpful... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the efficiency, helpfulness, and... See more

Price

Customers consistently note positive experiences with price, often finding very competitive fares that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"Fast, Friendly & Efficient" Leo has a good & positive approach " Very Professional & informative ” Especially after Maya left .. happy to meet with Leo this morning "Highly rec... See more

Company replied

Rated 5 out of 5 stars

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocat... See more

Company replied

Rated 5 out of 5 stars

Jim made my flight booking process smooth and stress-free. He handled everything efficiently and simplified what could have been a complicated task. Really appreciate his quick help and clarity! Th... See more

Company replied

Rated 5 out of 5 stars

I was communicating with 2 staff members at CheersTravel today and both of them were very helpful and respectful. Zara was trying very hard to help me, but unfortunately, I was struggling to unders... See more

Company replied


Company details

  1. Flights Search Site

Written by the company

Cheerstravel.com.au is a Australia Based online Travel Company with experience of more then two decades into Travel Industry. Cheers Travel Partner is a Trading name for Akash Travels Pty Ltd. Cheers travel believe " Where you book Matters". We have millions of Happy Customers and will continue to focus on best customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

i book the tickets with lisa.

i book the tickets with lisa.
she is very helpful and nice.she gives me all information about travel
thank you lisa

2 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Prajakta,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

Roxanne was very helpful and helped me…

Roxanne was very helpful and helped me get the flights I wanted. She listened well to my needs.

1 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Rebecca,

Thank you for taking the time to appreciate our efforts. We are truly grateful for the opportunity to serve you.
We look forward to welcoming you back for many more memorable experiences in the future.

Cheers Travel Team

Rated 5 out of 5 stars

I’m happy with the service Sandra…

I’m happy with the service Sandra provided, I’d recommend to my friends to use their services.

1 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Nette,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Great Service from Shawn

Great service from Shawn, helped me inform me during a big schedule change so I didn't miss my flight and made absolute sure that I knew about the new departure times.

1 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Bill,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and communication. Shawn was amazing!

1 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear John,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Prince was very helpful and I strongly…

Prince was very helpful and I strongly recommend. Great customer service. 10/10

1 May 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Hajra,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Preeti gave us best customer service

30 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Abhay,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

smooth booking experience without any…

smooth booking experience without any hassle.

28 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Shantam,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Good communication and nice airplane.

22 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Zahra,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

fast and good service

29 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Myrna,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Online booking experience

First of all, I got a very cheap fare for Singapore Airlines. Secondly, I got a call from the customer representative about any issues or hurdles while making a booking. I appreciate their support. Thank you, Cheers Travel.

26 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Kaushal,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Jim provided straighforward

Jim provided straighforward, user-friendly service and excellent customer support for my recent flight tickets booking.

29 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sunimal,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Everything good

Everything good

28 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Elena,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

I dealt with Leo regarding a booing I…

I dealt with Leo regarding a booing I could not make myself he was very helpful and very patient with me and booked the flights I needed really great customer service and very fro

27 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Dylan,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Definitely recommend.

We had a slight inconvenience when booking but it was made very easy to solve when a number was provided on the website and we spoke to Bill who made the whole experience so easy with clear communication, providing different options. Definitely recommend.

27 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Dekota,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

John and Ronnie made the experience…

John and Ronnie made the experience sooo good and were honest and forthright in their dealings throughout the booking. Go the best price business class fair with short lay overs and great seat allocations. I strongly recommend booking with Cheers Travel and will refer them to other colleague's and family members.

26 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Yasean,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Good Experience

Good Experience

25 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Tushar,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Gautam book my ticket

Gautam book my ticket
Thank you

26 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Pardeep,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

No problems at all


No problems at all, ticket booking and confirmation were perfect.

25 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Yogesh,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

Rated 5 out of 5 stars

Very good customer service

26 April 2026
Unprompted review
Cheerstravel logo

Reply from Cheerstravel

Dear Sukhdeep,

We highly appreciate your kind words on the service rendered by our expert and are delighted to know that you are extremely satisfied. No request is too big for us as we strive to deliver the best services within our capabilities.
We await your next booking with us.
Cheers Travel Team

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