Cheerstravel Reviews 

628
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 622 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and empathetic approach, making interactions pleasant and efficient. Many people highlight the outstanding customer service, noting how agents go above and beyond to resolve issues and provide tailored support. The booking process is frequently described as smooth, stress-free, and efficient, with customers appreciating the quick assistance and clear communication. Reviewers also found the service reliable and efficient, with many expressing satisfaction with the overall experience and competitive pricing. Customers often recommend the company for its dependable travel service and the peace of mind provided by their dedicated team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Booking process

People report positive experiences with the booking process, often highlighting the ease and helpfulness of... See more

Service

Consumers find service to be positive, with many reviewers highly recommending the company for its excellent,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, responsiveness,... See more

Price

Users describe positive interactions with price, often noting great prices and cheap ticket fares compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t thank Leo at Cheers Travel enough. I had to urgently arrange flights to the UK to see my mum, who is sadly dying, and Leo handled everything with genuine empathy, patience and professionalism.... See more

Rated 5 out of 5 stars

We have had quite a rough year. We decided to go away to recharge due to death in the family. My mother's transit visa was denied for some ridiculous reason and therefore couldn't continue on this fli... See more

Rated 5 out of 5 stars

I would like to share some positive feedback regarding the online booking system. The process was smooth, easy to use, and very convenient. I would also like to especially thank Sandra for her... See more

Rated 5 out of 5 stars

My husband and I are truly greatful for the way Karen managed to renegotiate our flight arrangement with the arlines. Karen went above and beyond to secure our seats at a very competitive price. She i... See more


Company details

  1. Travel Agency
  2. Tour Operator
  3. Travel Aggregator

Written by the company

We are a company of trusted, passionate travel specialist who create customized itineraries to different destinations. Our trips are completely based around your interests and schedule—they are one-of-a-kind experiences that are as unique as you are. We are constantly circling the globe in order to provide you with cutting-edge destination knowledge and personalized, well-planned itineraries that come complete with expert guides with on-the-ground spontaneity, and the perfect place to relax at the end of the day. Cheers Travel is not only committed to providing you with an unforgettable and inspiring trip, we’re also committed to ensuring your happiness and comfort throughout. When you travel with us, you can feel confident knowing we have staff 24*7 who are available to accommodate your wishes and needs. From the moment you pick up the phone to after you return home, Cheers Travel ensures that your journey is seamless, authentic, and beyond what you had imagined.


Contact info

4.9

Excellent

TrustScore 5 out of 5

628 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(628)

531 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Very helpful and friendly service by Olivia in helping me with my flight booking

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Suzanne

Suzanne, was extremely helpful and had the world of patience with all my requests. Her knowledge and experience made this a worry free experience.

Thank you.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

It was fantastic

It was fantastic talking and taking ticket in call there was a lady called Selena she make it much easier cause it was tough for selecting perfect tickets that I was looking for.
Thanks

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Becky

After many unsuccesful attempets to contact our original airline we had to book a new flight. We made a booking using Cheerstravel but it was declined. Cheerstravel then themselef immediatley contacted us! This was unseen for us and a very welcome change of things. We were helped by a very patient, kind and helpfull person named Becky. She came up with multiple flights and sugested them to us. Only when we were satisfied she procced with the booking and made the best possible arrangement for us. Even when there were some problems with the payment she remaind calm and friendly and was more than willing to find a sollution. Overal it was a fantastic example of who a customer service should be. She made it possible for us to have a flight home! This all during the current difficult international situation (US-Iran).
Thank you Becky!!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I spoke to Roxanne and was absolutely delighted with the customer service, patience, well manners and communication ofc highly recommend and will be using this company again.

Nga mihi, Destiny

3 March 2026
Unprompted review
Rated 5 out of 5 stars

Roxanne was hugely helpful

Roxanne was hugely helpful, and gave generously of her time in securing travel arrangements at a difficult time where I needed to secure urgent travel, and while flights were limited due to international incidents impacting airspace. Roxanne was efficient, professional and communicated excellently, answering all my questions and explaining the process thoroughly. Highly recommended.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you for your amazing…

Thank you Becky for your amazing support! The ticket booking process was quick, clear, and hassle-free. Really appreciate your prompt communication and professionalism. Will definitely book again through Cheers Travel Agency!

28 February 2026
Unprompted review

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