It was easy to fill out the important information.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I attempted to upload a resume 2 different times and it failed both times - I have also attempted to view my background check on a previous employer inquiry and have yet to be able to see it. Not su... See more
Company replied
I had a very smooth experience with checkr.com�. The background check process was quick, transparent, and easy to follow from start to finish. I appreciated the clear communication and regular statu... See more
Company replied
Had a great experience with these guys. This site was very convenient, while being free to use and access all your reports, it gained a loyal customer outta me! 😁
Company replied
Company details
Information provided by various external sources
Checkr’s mission is to build a fairer future by improving understanding of the past. Our platform makes it easy for thousands of customers to hire millions of people every year. Using Checkr’s advanced background check technology, companies of all sizes can better understand the dynamics of the changing workforce, bring transparency and fairness to their hiring, and ultimately build a better future for workers. Find out more about Checkr at www.checkr.com.
Contact info
1 Montgomery Street, 94104, San Francisco, United States
- (844) 824-3257
- hello@checkr.com
- checkr.com
3.8
Great
694 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 68% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was very accurate and helpful
Everything was very accurate and helpful
9 June 2026
Unprompted review
Reply from Checkr
Glad it was accurate and helpful, Tabatha. Thanks for the kind words.
Tony, Checkr Support
Very thorough & received back in a…
Very thorough & received back in a respectful amount of time
9 June 2026
Unprompted review
Reply from Checkr
Really glad it came back thoroughly and on time, Tracey. Thanks for sharing.
Tony, Checkr Support
Quick and easy
9 June 2026
Unprompted review
Reply from Checkr
Glad to hear it, Brandon. Thanks for the review.
Tony, Checkr Support
Application was easy to use….
9 June 2026
Unprompted review
Reply from Checkr
Glad the app was easy to navigate, ShaMichael. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Glad to hear it, Kevin. Thanks for sharing.
Tony, Checkr Support
Horrible Service
I wasn't able to directly speak with a live person to resolve my concerns and issues quickly.
9 June 2026
Unprompted review
Reply from Checkr
Hi Erich, I'm sorry to hear you weren't able to get the help you needed. I want to make sure you're speaking with a real person. I'm going to send you a private message through Trustpilot right now.
Tony, Checkr Support
Reply from Checkr
Hi Claudia, I want to make sure everything is going smoothly for you. I'm going to send you a private message through Trustpilot so we can figure this out together.
Tony, Checkr Support
Easy to understand policy
9 June 2026
Unprompted review
Reply from Checkr
Glad it was clear, Laura. Thanks for the review.
Tony, Checkr Support
Reply from Checkr
Really glad to hear it, Naser. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Thank you, Yorbi. Really glad to hear it.
Tony, Checkr Support
It’s very Convenient and easy Process
It’s very Convenient and easy Process
8 June 2026
Unprompted review
Reply from Checkr
Glad it was a smooth process, Charles. Thanks for the kind words.
Tony, Checkr Support
Reply from Checkr
Really glad to hear it, Fayera. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Glad it was a reliable experience, Tanios. Thanks for the review.
Tony, Checkr Support
Reply from Checkr
Really glad to hear it, Mohamadou. Thanks for sharing.
Tony, Checkr Support
Keep up the accurate work
8 June 2026
Unprompted review
Reply from Checkr
Will do, Nino. Thanks for the encouragement.
Tony, Checkr Support
Thank you guys
Thank you guys. It’s been a few years since I’ve been dealing with y’all with background for my opportunities. Thank you so much for taking good care of me and I love that. This platform is very user-friendly. Thank you.
8 June 2026
Unprompted review
Reply from Checkr
Really glad the platform has worked well for you over the years, Alex. Thanks for the kind words.
Tony, Checkr Support
Reply from Checkr
Glad to hear it, Daniel. Thanks for sharing.
Tony, Checkr Support
Reply from Checkr
Really glad it went well. Thanks for the review.
Tony, Checkr Support
Background check should be done by the…
Background check should be done by the emplyer
7 June 2026
Unprompted review
Reply from Checkr
Hi Connie, I'm sorry to hear you had that experience. I'd love to learn more about what you were expecting and make sure we get you pointed in the right direction. I'm going to send you a private message through Trustpilot right now.
Tony, Checkr Support
I attempted to upload a resume 2…
I attempted to upload a resume 2 different times and it failed both times - I have also attempted to view my background check on a previous employer inquiry and have yet to be able to see it.
Not sure if the site is not user friendly or if I misunderstood or misread the instructions - but I have been frustrated with trying to view my reports more than once.
6 June 2026
Unprompted review
Reply from Checkr
Hi Susan, I'm sorry to hear you ran into those issues. Resume uploads and report access can both be tricky depending on the situation. I'd love to help get both sorted out for you. I'm going to send you a private message through Trustpilot right now.
Tony, Checkr Support
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