Scammers charged £5.95 for a car check which I authorised. A week later they quietly charged another £40 for a 'subscription' which I DID NOT AUTHORISE. There is no account set up on the website so... See more
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Review summary
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Reviews shaping this summary
I have just discovered from my bank's fraud protection service that this company have been attempting take a regular payment of £39.90 after I used them for a one-off £5.95 service. At no point did I... See more
I have had exactly the same bad experience of being charged an initial £5.95 and then having an unsolicited “subscription” of £39.90 debited without warning or any permission I was aware of. Ba... See more
Company replied
Terrible. Took money and never sent a report. Blatantly dishonest on the phone. Constantly changing their story when challenged. Very rude. Demanding unreasonable evidence that a payment was made desp... See more
Company details
About Checkmycar
Written by the company
Contact info
1.0
Bad
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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AVOID these scammers
I wanted to check out a car I was planning on buying. This site appeared and I paid for the search, which was at a fair discounted price of £5.95. Payment went through, and I thought that was that.
The following day, another payment went through for £39.90. This seems to be a scam site. AVOID at all costs. Now I am having to go through the process of cancelling cards, etc
28 February 2026
Unprompted review
Reply from Checkmycar
We’re very sorry to read your feedback and understand how upsetting this situation has been for you.
We would like to clarify that when purchasing a vehicle report at a discounted price (such as £5.95), it includes a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email sent after purchase. Subscriptions are never activated without prior disclosure.
We completely understand how frustrating it can feel if the subscription terms were missed, especially when expecting a one-off report.
If you are experiencing issues with unexpected charges or cancelling the subscription, we would like the opportunity to review your case and provide assistance. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate your account promptly to find a fair resolution.
We hope you will allow us the chance to clarify and resolve this matter. Once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
AVOID scam
AVOID, I got suckered into the £39 subscription. Tried to use the email termination, but couldn’t recognise my email address even though it was the one I logged in with.
Had to call them, and though they answered quickly, the operator was insistent that I was the one in the wrong and it was clear in their website. Reading their reviews there must be a lot of blind people out there.
Operator cancelled my “subscription” without so much of an apology and refused to refund.
I wish I read these reviews before I was suckered in by this low price for a one of report.
28 February 2026
Unprompted review
Reply from Checkmycar
We’re very sorry to read your experience, Barry, and we truly appreciate you taking the time to share your feedback.
We would like to clarify that when purchasing a vehicle report at a promotional price, it includes a 7-day trial to our premium platform. After this trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. Subscriptions are not activated without prior disclosure.
We understand how frustrating it can feel if subscription terms were overlooked, especially when expecting a one-off service. We also regret that your experience with our support team did not meet expectations — our goal is always to assist customers respectfully and efficiently.
If you experienced difficulties with cancelling or receiving a refund, we would like the opportunity to review your case personally. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will investigate promptly to provide a fair resolution.
We hope you will allow us the opportunity to clarify and resolve this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
Used this company to check a car we…
Used this company to check a car we were buying. We actually searched for car vertical, but this company came up and had the 'tag line' car vertical. Purposely misleading straight from the start! Be warned, using this company will result in you being signed up to a subscription of £39 a month, not at all clear on their website, and deliberately misleading.
28 January 2026
Unprompted review
Reply from Checkmycar
We’re very sorry to read your review, Andy, and we truly appreciate you bringing this to our attention.
We would like to clarify that when purchasing a vehicle report, customers are offered a 7-day trial to our premium platform. After the trial period, the subscription continues at £39 per month unless cancelled. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email sent after purchase. We do not activate subscriptions without prior disclosure.
We understand how frustrating it can feel if the subscription terms were missed or misunderstood, especially when comparing services online. Please be assured that our goal is always transparency and clarity, and we take your concerns seriously.
If you experienced any unexpected charges or difficulty with the subscription, we would like the opportunity to review your case and provide a clear resolution. Please contact our support team at contact@checkmycar.io
or call +44 20 4579 8987 (Monday to Saturday, 8 a.m. – 8 p.m.), and we will assist you promptly.
We hope you will allow us the opportunity to clarify this matter, and once addressed, we would greatly appreciate you considering updating your review to reflect the outcome.
Thought I was checking a vehicle…
Thought I was checking a vehicle history with a reputable company. Got charged about £5.99 for a report that was useless with no more details on it than I was able to find out on the DVLC for free (I suspect that is where they pull the info they give you from).
Several months later I was trying to track a payment for some electronic components and noted a £39.99 per month going out to something I did not recognise. It seems they charge it afterwards for as long as you don't notice it going out. Utter scamers of a company.
25 November 2025
Unprompted review
Reply from Checkmycar
Hello SteeVeeDee,
We’re very sorry to hear about your experience and completely understand your frustration.
To clarify, the initial £5.99 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial allows access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are displayed clearly on the pricing page, during checkout, and in the confirmation email.
We regret any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response regarding your case, we encourage you to contact our support team directly so we can review the matter and provide assistance promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our aim is to resolve this matter quickly and ensure a transparent and fair experience for all our customers.
The checkmycar.io Team
Offers a car check for £5.95
Offers a car check for £5.95. Which seems good value but the check is very limited then hits you with a £39.99 charge the next day. SCAM!!!
25 February 2026
Unprompted review
Reply from Checkmycar
Hello David,
We’re sorry to hear about your experience and understand your frustration.
To clarify, the initial £5.95 payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are displayed clearly on the pricing page, at checkout, and in the confirmation email.
We regret any confusion and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed and a solution provided promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to resolve this matter quickly and provide a fair, transparent experience for all our customers.
The checkmycar.io Team
This it’s worth company ever
This it’s worth company ever I have experience they want to take money from my account £39 and then try it again the following day to take £45 please don’t trust this company
17 February 2026
Unprompted review
Reply from Checkmycar
Hello Abbas,
We’re very sorry to hear about your experience and understand your concerns.
For clarification, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform. This trial gives full access to extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These details are clearly displayed on the pricing page, during checkout, and in the confirmation email.
We sincerely regret if this caused any confusion and want to reassure you that we take all billing concerns seriously. If you have not yet received a response, we encourage you to contact our support team directly so your situation can be reviewed and resolved promptly:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our aim is to resolve this matter quickly and provide a transparent experience for all our customers.
The checkmycar.io Team
I was charged a monthly subscription…
I was charged a monthly subscription fee of £39.90/£39.99 without my knowledge or consent. I only intended to purchase a single report, and I never signed up for any recurring payments. This is a complete scam and a theft of my money. I demand an immediate full refund. I have already reported this fraudulent activity to my bank. Avoid this website at all costs!
25 February 2026
Unprompted review
Reply from Checkmycar
Hello Erwin,
We’re very sorry to hear about your experience and completely understand your concern.
To clarify, the initial payment provides access to the requested vehicle report and includes a trial to our premium platform, which offers extended vehicle data, detailed reports, and additional monitoring tools. The subscription only continues if the trial is not cancelled within the specified period. These terms are clearly displayed on the pricing page, at checkout, and in the confirmation email.
We regret any confusion caused and take all billing concerns very seriously. If you have not yet received a response, we encourage you to contact our support team directly so your case can be reviewed promptly and a solution provided:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to resolve this matter quickly and ensure a fair, transparent experience for all our customers.
The checkmycar.io Team
Same a lot of people here fell for the…
Same a lot of people here fell for the sneaky tactic of charging £39 for an unwanted subscription, impossible to cancel and written in a minuscule text just below the £5 pound charge. It's unbelievable that such scamming companies are allowed to operate.
19 February 2026
Unprompted review
Reply from Checkmycar
Hi there,
We are truly sorry to hear that you feel this way. It is never our intention to make our customers feel 'trapped.' At checkmycar.io, we strive to be as clear as possible about our service structure.
1. Regarding the subscription: The £5.00 offer includes a trial period to our premium dashboard, which provides unlimited history checks and theft alerts. We aim to display these terms on the payment page and in the welcome email sent immediately after your purchase. However, we acknowledge that during the excitement of car hunting, these details can sometimes be overlooked.
2. Impossible to cancel? We want to fix this for you right now. You don't need to struggle with the website; our team can handle this manually for you. We offer a 30-day 'Satisfied or Refunded' guarantee, and we will be happy to refund the £39.00 charge in full.
Please contact us directly to resolve this today:
📧 contact@checkmycar.io (Simply reply to your initial report email)
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
We are a legitimate company with a real support team ready to assist you. We hope this quick resolution proves our good faith and helps you buy your next vehicle with confidence.
Best regards,
The checkmycar.io Team
Be careful they can start payments again with no nitice
Be careful, I fell for the £39 a month scan as did many others, I managed to cancel the subscription eventually. Now 14 months later they charge me again out of the blue with no warning, using the same card details as a recurring payment. Nothing for 14 months then this. Reported to the bank as fraud. I have had to cancel my card and order a new one to prevent them using the same number. Absolute thieves
14 February 2026
Unprompted review
Reply from Checkmycar
Hello Brian,
We’re very sorry to hear about your experience and understand your frustration.
The service checkmycar.io provides vehicle reports, and certain options include a trial that converts into a subscription if not cancelled. This information is displayed at checkout and in the confirmation email.
We take your report seriously and want to help resolve this situation. Please contact our support team directly so they can review your account, cancel any active subscription, and investigate any unexpected charges. If a mistake has occurred, we will assist you in obtaining a refund.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
We are committed to resolving any issues transparently and ensuring no further unexpected charges occur.
It's a scam website
It's a scam website. Not sure how they got our credit card details and keep charging a monthly subscription of 39.99£ till we blocked out credit card.
14 February 2026
Unprompted review
Reply from Checkmycar
Hello,
We’re very sorry to hear about your experience and completely understand your concern.
The service checkmycar.io provides vehicle history reports, and some options may include a trial period that converts into a subscription if not cancelled. All pricing details and subscription information are displayed during checkout and in the confirmation email.
We understand that unexpected charges can be alarming. Please contact our support team directly so they can review your account, cancel any active subscription, and assist with a refund if applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to resolve any issues transparently and ensure no further payments are taken. We hope to clarify the situation and restore your confidence in the service.
Beware the hidden subscription charge!
One more unsuspecting punter who experienced an unexpected monthly subscription charge of £39.90 following the attempted purchase of a single £5.95 report. Luckily, HSBC's Fraud team caught it for me.
I usually check everything on TrustPilot before purchasing and very rarely get caught out, but this site was similar enough in name and appearance to a reputable one that I have used previously that I thought I was using that. Lesson learned.
I believe that this organisation is in breach of various aspects of marketing legislation, consumer contracts regulations and the Data Protection Act 2018.
9 February 2026
Unprompted review
Reply from Checkmycar
Hello Matt,
We’re very sorry to hear about your experience and completely understand your concerns.
The site checkmycar.io is a legitimate service providing detailed vehicle history reports. The £5.95 payment is for a single vehicle check, which includes a 7-day trial of our premium subscription. This trial offers additional features such as full vehicle history, expert insights, and ongoing alerts. The subscription continues only if not cancelled, and this is clearly indicated on the checkout page and in the confirmation email. You can cancel at any time.
We understand that subscription details can sometimes be overlooked, especially when you are focused on obtaining a one-off report. We assure you there is no intention to mislead, and customer protection is a priority for us.
If you have experienced any unexpected charges, please contact our customer service and we will review your case promptly. We also provide a 30-day money-back guarantee for customers who are not fully satisfied.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
We are committed to resolving your situation quickly and hope that once clarified, you may reconsider your review. Your satisfaction is very important to us.
DO NOT GO NEAR THIS COMPANY - Scam - Thieves
As everyone else mentions, this company is a scam and then steal money from your account. I paid £5.95 to check a used car registration number. Three months later I notice a direct debit for £39 going out of my account to HP Check My Car Ireland. Contacted my bank Barclays who canceled the DD's and are investigating through Fraud. Dodgy company and the owners should be put away for years.
11 February 2026
Unprompted review
Reply from Checkmycar
Hello Nige,
We’re very sorry to hear about your experience and completely understand your frustration.
When purchasing a £5.95 vehicle check, an optional trial subscription may be activated, providing access to additional reports and features. This is indicated during the checkout process, though we understand it may not always have been immediately clear.
Since you’ve contacted your bank, we encourage you also to reach out directly to our customer service team. We will review your account carefully and work to resolve any issues, including refunds where applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to clarify any misunderstandings and ensure a fair outcome. Once your situation is resolved, we hope you might consider updating your review to reflect the result.
CheckMyCar.io Team
They will steal money from your account
They will steal money from your account
9 February 2026
Unprompted review
Reply from Checkmycar
Hello James,
We’re very sorry to hear about your concerns and completely understand your frustration.
Please note that any charges relate to either a one-time vehicle check or an optional subscription providing additional reports and features. These details are indicated during the checkout process, though we understand they may not always have been immediately noticed.
If you believe any payment has been made in error, our customer service team is ready to review your account and assist with cancellations or refunds where applicable:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to resolve any misunderstandings quickly and fairly. Once your situation is clarified, we hope you might consider updating your review to reflect the outcome.
CheckMyCar.io Team
Reply from Checkmycar
Hello,
Thank you for your feedback. We understand your frustration and take concerns like this very seriously.
Please note that our service includes a free trial period allowing users to test the platform before any subscription begins. All subscription details are clearly communicated in your account and via email.
If you believe there has been an error or an unwanted subscription, please contact our support team immediately. We will review your account, cancel any unintended subscription, and work to resolve the issue quickly and fairly.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Our goal is to provide a safe, transparent, and reliable service, and we hope to have the opportunity to resolve your concerns.
Best regards,
The CheckMyCar.io Team
Deceitful company, AVOID!
Just like the rest of the victims. They signed me up to a monthly subscription of £39.90 I wasn't aware of, until I seen 2 months of payments taken from my bank. No email notifications of subscription or payments taken. The subscription is purposely well hidden on their website to trick customers into there deceitful practices. If they were genuine, they would actually take action on customer reviews and actually amend their website to make it much much clearer, regarding monthly subscriptions. Of course that hasn't been done as this is how they are making their money by bad ethics and morals. Shameful.
Their email responses seems generic. Using "dear customer", not even using my name. Never heard back from them when I requested a refund. Do not use.
28 January 2026
Unprompted review
Reply from Checkmycar
Hello,
Thank you for taking the time to share your experience. We sincerely apologise for the frustration and stress this situation has caused.
Our service includes a free trial period so that users can test the platform before any subscription begins. All subscription details are available in your account and communicated by email, though we understand they may sometimes be overlooked or unclear. We are currently reviewing feedback to make these communications clearer.
We strongly encourage you to contact our support team directly so we can review your account, cancel any unwanted subscription, and process a refund if applicable. Our goal is to resolve this fairly and promptly, and to ensure that your concerns are fully addressed.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Once your issue is resolved, we hope you might reconsider your rating. Our aim is to provide a transparent, reliable, and customer-focused service.
Best regards,
The CheckMyCar.io Team
Paid a one off payment of 5.95 to check…
Paid a one off payment of 5.95 to check my car. A day later they tried to take 39.90 out of my bank, only for the bank informing me they had put a stop on the card I wouldn't have known. I phoned the company and asked why they had done this, she said it was an automatic subscription because I had made the 5.95 payment. She was all made up with herself when she said she had cancelled it (big wow as I didn't sign up for it in the first place) told her it was a big scam to which she said "no it isnt" and put the phone down. Stay AWAY from this company. Its theft in a legal way. If I could have given it 0 I would have done as the don't even deserve the 1. Be warned and read all the reviews
5 February 2026
Unprompted review
Reply from Checkmycar
Hello,
Thank you for sharing your experience. We completely understand your frustration, and we sincerely apologise for the stress this situation has caused.
Our service includes a free trial period designed to let users test the platform before any subscription starts. All subscription details are communicated in your account and via email. We understand that in your case, this may not have been clear, and we are sorry for any confusion or inconvenience.
We strongly encourage you to contact our support team directly so we can review your account, clarify the situation, and ensure any unwanted subscription is fully cancelled. Our goal is to resolve this promptly and fairly.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Once your issue is fully resolved, we hope you might reconsider your rating. Our aim is to provide a transparent, reliable, and fair service for all customers.
Best regards,
The CheckMyCar.io Team
I’ve been scammed by this company they…
I’ve been scammed by this company they are sharks and don’t deserve to be running a company
4 February 2026
Unprompted review
Reply from Checkmycar
Hello,
Thank you for sharing your experience. We’re truly sorry to hear that you feel this way and understand how upsetting unexpected charges can be.
Please note that our service includes a free trial period allowing users to test the platform before committing to a subscription. All subscription details are communicated in your account and via email. If there has been any confusion or an unintended charge, our support team is ready to review your case and provide a prompt solution.
We strongly encourage you to contact us directly so we can clarify the situation, cancel any unwanted subscription, and ensure your concerns are addressed.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Once your issue is fully resolved, we hope you might reconsider your rating. Our aim is to provide a safe, transparent, and fair service for all customers.
Best regards,
The CheckMyCar.io Team
FRAUDTSERS, POLICE INVESTIGATION PENDING
This scum of a company charged my card for £39.90, I've never used this website ever, put in every single email address I own to see if there was some sort of subscription linked to this website, of course not a single email has been used with the company.
They tried to charge my card for the exact same amount on 24th Jan 2025 but under the company name CHECKMYCAR1. Obviously I've disputed with my card and will be refunded
But everyone needs to know this company is full of fraudsters that are sold stolen card details from a third party, police investigation pending on these lot.
EDIT
Ignore the automated robotic replies, no email address was used on their platform, or they’re malicious and clear account history which you will notice from several other negative reviews.
You scammed the wrong person!
6 February 2026
Unprompted review
Reply from Checkmycar
Hello,
Thank you for your message. We take concerns like yours very seriously and want to clarify the situation.
Our platform includes a free trial period and all subscriptions are tied to accounts created on our site. No payments are taken without a user registering and entering their card details directly. If you did not create an account, it’s possible that a third party attempted an unauthorised transaction using your card. In this case, your bank’s dispute and refund process is the correct step, as it ensures your protection.
We encourage anyone who sees unexpected charges to contact their bank immediately and to reach out to our support team if they believe there is any connection to a legitimate account. Our team can verify and cancel any subscriptions associated with your details if necessary.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
We hope this helps clarify the situation. Once resolved, we would welcome the opportunity for you to reconsider your rating, as our goal is to provide a safe and transparent service.
Best regards,
The CheckMyCar.io Team
Scammers
Scammers
They subscribe you to a monthly payment without clearly informing you of this.
6 February 2026
Unprompted review
Reply from Checkmycar
Hello,
Thank you for sharing your feedback. We understand your concern and take it seriously. Our service includes a free trial period so users can test the platform before any subscription begins, and subscription details are always communicated in your account and via email.
We encourage you to contact our support team directly so they can review your account, clarify any confusion, and cancel any unwanted subscription if necessary. Our goal is to provide a clear and fair solution as quickly as possible.
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
Once your situation is fully resolved, we hope you might reconsider your rating. Our aim is to provide a transparent and reliable service for all customers.
Best regards,
The CheckMyCar.io Team
Please be careful with this website, scam to wipe off card details
Please be careful with this website. It's a scam. Takes your details and takes money of your card. Wipes everything off. Luckily I had a good protection to alert me on time and stopped it.
Do not buy their £5 car checker, it's cheap for a reason
4 February 2026
Unprompted review
Reply from Checkmycar
Hello Alex,
Thank you for sharing your concerns. We’re truly sorry to read that your experience led you to feel this way, and we understand how alarming it can be to see unexpected payment alerts.
We want to reassure you that CheckMyCar.io is a legitimate service and that no card details are ever “wiped” or misused. Payments are processed through secure, encrypted providers and comply with current security standards. The £5 car check provides access to a trial period, allowing users to test the service before any continued subscription — this information is presented before validation.
That said, we fully acknowledge that the pricing structure and trial conditions may not have been clear enough in your case, and we regret the confusion this caused. Our support team is always available to review any account, explain the charges in detail, and, when applicable, help find a suitable solution.
We kindly invite you to contact us directly so we can check your situation and clarify everything with you:
📧 contact@checkmycar.io
📞 +44 20 4579 8987 (Mon–Sat, 8 a.m. – 8 p.m.)
We’d really appreciate the opportunity to address your concerns and, once clarified, hope you might reconsider your review.
Kind regards,
The CheckMyCar.io Team
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