One year in, so far, so bad
After more than one year in and so far so bad. I joined as a client in June 2025 with a sign up fee of $15,000 under the promise that they would amend my previous returns to get me $15,000 from the IRS or they would refund me the difference. The star professional of the group was John Hyre from the Aspire Network who would then leave without providing any service. All I've done in about 15 months is explain the basics of my account to a team who would then leave and a new team would be assigned to me and we'd repeat that cycle for over a year about 4 times. There's barely any continuity and there's no traction. Now after submitted my 2025 tax documents in July 2026 after being prompted, I am pushed to a last minute crunch of having to answer their questions 2 months later in September, causing me to be forced to rearranged my life around figuring out what happened up to 19 months ago. There's very little continuity, forcing me to have the same conversation with multiple employees who each time apologize and state that it won't happen again. Now I have a completely new team. All I want is the $15,000 that was promised as a refund to me and my 2025 taxes filed before the deadline.








