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I bought two plane tickets, each of which includes 20 kg of baggage allowance. A day before departure, Cheaptickets sent me an email saying that my baggage allowance had been removed. Then i called my airline to ask for information. I was later informed that no baggage allowance was EVER booked. Now I'm waiting for a response from CHEAPTICKETS, hopefully also my money.
This is the worst company.
They take your money, cancel booking and do not give the money back.
Criminal intention.
No reaction, besides: wait, if react, no service.
I wait for nearly one year for my 3800 Euro, lawyer is involved. No reaction. It will be go to court.
Stay away from this company!
which is part of Travix, Netherland.
Same group, Flugladen.de ect.
Never again, even if I pay 10% more with others.
Do not ask me for booking number, b.s. ,
Cheaptickets.de know everything.
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