cheapgarms.com Reviews 

110
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tried to cancel an order immediately after ordering. Received a response 2 days later to say the order had already been sent and wouldn't be refunded due already being sent that day as well as being a... See more

Company replied

Rated 5 out of 5 stars

Great service. My son wanted an outfit for belters only but he’s a small bottoms and medium top. He only got in touch with the lads on the tues/wed panicking. The lads sorted him out and delivered it... See more

Rated 5 out of 5 stars

I ended up ordering clothes way to late for me holiday. The delivery time was approx. 1.5/2 weeks from order date and they got my clothes out to me within the week. Really appreciate and recommend to... See more

Rated 5 out of 5 stars

My package still hasn’t arrived and I ordered 15 days ago. I got in contact with the page via Instagram and I have to say the customer service was A1, they got in contact with An Post for me and found... See more

Company details

  1. Clothing Store

Information provided by various external sources

Brand New & Preowned Designer Clothing & Footwear


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(110)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Tried to cancel an order immediately…

Tried to cancel an order immediately after ordering. Received a response 2 days later to say the order had already been sent and wouldn't be refunded due already being sent that day as well as being a sale item. I feel my request to cancel the order was ignored in order to still get the item sold. The reason for cancelling was due to finding the same item at half the price from a high street store.

2 December 2021
cheapgarms.com logo

Reply from cheapgarms.com

Hi Christopher,

Many thanks for your feedback and we are sorry to hear of your dissatisfaction with your experience.

As per our Returns Policy which is available to be read on website before ordering, we unfortunately are unable to offer Refunds on Final Sale items (this is the case with the majority of High Street stores), only exchanges to the same value of the order. This does not affect your statutory rights.

You reached out to us via DM on Saturday 27/11 and it was responded to first thing on the morning of the first business day back, Monday 29/11 outlining the Returns Policy and that the order had already been processed and UPS label had already been created (goes through automatically once order placed).

We try to remain as competitive as possible with our pricing. The item you purchased from us was the ‘Nike React Vision Laser Crimson’ for €99 and the reason for return you stated in the DM was ‘high shipping costs’. This same item is currently priced at €124 in LittleWoods, €103.95 on ASOS, €116.95 on Zalando. You’re more than welcome to reply to this and attach a URL link to where you found this item at half the price (€49.50 that would be) as you say.

We hope to see you again and aim to make your experience as satisfactory as possible the next time!

Kind Regards,
CheapGarms

Rated 5 out of 5 stars

I ordered this for my grandson’s…

I ordered this for my grandson’s birthday didn’t expect to receive it until after but it came on the day, very quick an efficient delivery I was very pleased I will have no hesitation ordering off this site again.

6 March 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look