Cheapfaremart Reviews 3,609

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 528 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and patience, often highlighting their excellent customer service. People appreciate the smooth and stress-free booking process, with many noting the efficiency and knowledge of the agents in securing good deals and resolving issues. However, some customers were dissatisfied with the pricing, reporting that advertised cheaper fares often increased after booking, sometimes significantly. A few people also mentioned issues with the booking process itself, where confirmed tickets later became unavailable at the original price, leading to requests for additional payments.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, kindness, and professionalism.... See more

Booking process

Customers consistently note ambiguous experiences with the booking process. Many reviewers reported... See more

Price

Clients share negative opinions on price, frequently reporting that initially advertised low fares are... See more

Customer service

Consumers generally find customer service to be positive. Many reviewers praise staff members for being... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent and fast service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing service, super respectful and helped us get the best price for our budget. I appreciate more than he will ever know. His name is Oscar and I will definitely be booking with this sit... See more

Rated 5 out of 5 stars

Raha was so amazing and patience with us while we were figuring out a changing of flight! My friend accidentally book the wrote date and she helped us change the flight over to an early date! We appre... See more

Company replied

Rated 5 out of 5 stars

James is a Great guy he tries his best to get discounts and has a positive attitude! Makes the best effort to satisfy the customer :) i was really blessed to have him help me out and explained the tic... See more

Company replied

Rated 5 out of 5 stars

We booked through Raha. She was very knowledgeable and patient throughout the entire process. She walked us through every step of our booking in order to ensure that we were completely satisfied. I wo... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Cheapfaremart is an ARC-approved travel agency headquartered in Florida, US. The company is also registered with ASTA (The American Society of Travel Agents). The travel agency enables travelers, both individuals and corporates, to book airline tickets for domestic and international travels. Customers can get flight tickets with over 200 IATA-certified airlines. Customers can make use of its advanced flight booking engine to discover and book lowest airfares tickets with absolute ease using any mobile or non-mobile platforms. We have got a team of experienced travel experts who can assist you book cheap tickets for your direct or nonstop flights. We offer 24/7 dedicated assistance to our customers. Besides flight booking, if required, we help customers to cancel their tickets or seek refund in a hassle-free manner.

Make Your Travel Cheapest and Amazing with Cheapfaremart

Written by the company

Unpublished deals are available on Call with 24/7 Support.
Our goal is providing the best and affordable service with 100% customer satisfaction.
First & Business Class Discount
Save up to $50 on flight ticket bookings. Use Promo Code: CFMBUIS50

Free Cancellation within 24 Hours

We guarantee it!

We guarantee it!
You may cancel a booking without penalty, for 24 hours after the reservation is made, if the reservation was made one week or more prior to your flight’s departure date. You receive a full refund of the payment back into the same form of payment which was used originally. This refund reflects in your bank statement in 6 to 10 business days (it may vary depending upon the terms of the card issuer/financial institution).

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Baiting and switching

Baiting and switching. This agent actually told me my little kids will be on a different plane than their parents. What a shit bag practice and scum of the earth farcade of a company. All in the name of getting me to pay more after I already booked a flight. This company will be reported and I hope they are shut down and investigated. What a piece of shit company. They should've never existed in the first place.

6 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer, It's our goal to deliver the highest quality of service to all of our customers.
Please drop an email with your booking number. Email-help(at)cheapfaremart(dot)com.

Rated 5 out of 5 stars

Sam was very helpful

Sam was very helpful. He ensure we got the tickets for our trip at the most affordable rates.He went above and beyond to satisfy our travel needs.

13 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We appreciate your kind words. Looking forward to serve you again.

Rated 5 out of 5 stars

Robert

Fast and convenient

14 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

We're delighted to have proven our value to you! Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 5 out of 5 stars

It was good experience Mr

It was good experience Mr. Prince very helpful.

14 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service.

Rated 4 out of 5 stars

Noah was great.

Noah was great.

13 April 2026
Unprompted review
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Reply from Cheapfaremart

Thank you for your feedback! We're delighted to hear that agent provided you with excellent service and made your experience pleasant and helpful.

Rated 5 out of 5 stars

Awesome

He was great, very helpful found me the best price, understood me and spoke with me like a human appreciate you Noah!

12 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for sharing your travel booking expereince. Your satisfaction and peace of mind are paramount to us

Rated 1 out of 5 stars

Scam

Booked last minute flights with them, they called me a few minute later to tell me the price went up. If I cancelled, they would charge me $400 fee for cancellation for the flight that they can't confirm. Booked me on another flight that was $200 more per ticket than on Expedia. This is a scammed. I reported them to FBI and FTC. This is booking number: CFM206755

28 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for sharing the concern. Please share your booking confirmation number at help(at)cheapfaremart(dot)com to help us identify your booking and take the corrective steps.

Rated 5 out of 5 stars

Robert was the best

Robert was the best, I really needed this trip for a funeral and he went beyond to help me. I'm happy now,bcuz I was sad at first. Thank U Robert.

9 April 2026
Unprompted review
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Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about our company

Rated 1 out of 5 stars

Scammers

I reserved 7 tickets, and just after few hours I received a call telling me the price has changed and they were asking for $100 extra for each tickets. And the excuse was that the flight is not available. But it is available if I pay more. So these people are scammers. It was a waste of time. So I had to cancel all the tickets.

7 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Hi there,
tickets at a specific price are confirmed once the payment process has completed. if the payment was done but there is still a pricing issue, please write to us at help(at)cheapfaremart(dot)com. We'll be happy to help.

Rated 5 out of 5 stars

Great help from Robert

Great help from Robert! Thank you!

4 April 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thank you for choosing Cheapfaremart and we can't wait to assist you again in the future!

Rated 4 out of 5 stars

Proceed with caution, but not bad.

Overall, my experience wasn’t bad. I did run into what felt like hidden fees. My ticket got “hung up” during purchase, and when I called, the price had somehow increased at the exact moment I selected pay. Later on, my second flight was canceled, and the alternative they offered didn’t work for me at all, which led to more fees just to stay on the timeline I had planned. Since this was my first time using them, I found that pretty discouraging.

That said, agent Boston worked very hard to find alternatives and was very polite throughout. Even with the additional fees, I still found the overall price acceptable, but I’m hesitant to use them again because of the inconsistency in the advertised pricing.

20 February 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Thanks for sharing your valuable feedback. We are enhancing the process to let buyers find a consistent pricing, though we find it hard because of dynamic ticket pricing by airline.

Rated 5 out of 5 stars

Excellent Service

Excellent Service! Boston was extremely helpful in the whole process and I will be using his services again! Excellent all around service

1 April 2026
Unprompted review
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Reply from Cheapfaremart

We're delighted to have proven our value to you!

Rated 5 out of 5 stars

Leo was helpful

Leo was helpful, quick service

31 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Your satisfaction and peace of mind are paramount to us and we're committed to providing excellent service to all our customers.

Rated 1 out of 5 stars

SCAM! DO NOT BOOK WITH THEM!

Avoid Cheap Fare Mart — this company uses bait-and-switch tactics.
Twice I attempted to book flights through Cheap Fare Mart, and both times the exact same thing happened.
After placing the booking, I was contacted and told that the airline had supposedly changed the price, and that I would now need to pay significantly more to keep the reservation.
The first time, they tried to pressure me into paying around $900 more for a replacement ticket. The agent kept minimizing it and pushing me to proceed, saying it was “only a little more expensive.” I canceled immediately.
The second time, they pulled the same stunt again — this time claiming the fare had gone up by another $100 after I had already booked. When I told them to cancel it because I would rather book through a legitimate and trustworthy agency, the agent suddenly claimed that I could not cancel.
That is completely unacceptable.
When I made it clear that I absolutely would cancel and, if necessary, dispute or decline the charge, the agent hung up on me.
This is not normal customer service, and it is not how a legitimate travel company operates. It appears to be a classic bait-and-switch setup: advertise a low fare, take the booking, then call the customer and pressure them into paying more.
Do not trust this company. Do not waste your time. Book elsewhere.

29 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

Dear Customer, It's our goal to deliver the highest quality of service to all of our customers. Please share your booking details at help(at)cheapfaremart(dot)com.

Rated 5 out of 5 stars

The was a really helpful and…understanding

The was a really helpful and understanding I was really mad when I called but they understood me and helped me to find a solution to my problem I will book through them next time for sure specially ted he’s very nice and kind he’s help me alot I really appreciate him

28 March 2026
Unprompted review
Cheapfaremart logo

Reply from Cheapfaremart

On behalf of all of us I would like to thank you for sharing this great review about our company!

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