CheapDealsFare  Reviews 

2,564
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,096 reviews, reviewers had a great experience with this company. Consumers frequently share that staff members are extremely patient, polite, and genuinely helpful when assisting with travel arrangements and answering questions. People appreciate the professional support provided during the booking process, making phone interactions remarkably smooth and pleasant. However, some customers also noted that they ended up paying much higher prices than initially quoted after securing their reservations. Others mentioned troublesome situations where tickets were suddenly unavailable or flights remained unconfirmed after payment, leading to stressful moments. A few travelers also experienced last-minute changes that required purchasing expensive alternatives to reach their destination.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being exceptionally... See more

Price

Users describe frustration with pricing, noting that inexpensive online rates are sometimes followed by... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting both exceptionally positive and... See more

Booking process

Customers consistently note ambiguous experiences with booking process, as some reviewers praised helpful... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising helpful and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Alena Irma was patient with me, even though I misunderstood the original price. This is an extremely important trip for my husband and I. Getting to see our granddaughter for the 3rd time in 4 years... See more

Rated 5 out of 5 stars

Needed help with booking wanted to pay with two separate cards and Ira was very patient. Also gave me plus aisle seats on United Flight included very happy and looking forward to a fun trip. Very ki... See more

Rated 5 out of 5 stars

Gary was professional, knowledgable and made the experience fast and accurate even in the face of my changes. I will definately book with Gary again and recommend him to my friends. He made thi... See more

Rated 5 out of 5 stars

This is the second time I've used this service, and I suppose I'm rating the results of the first trip months ago, combined the booking experience I just had. Both were easy and problem-free. The CSR... See more


Company details

  1. Travel Agency

Written by the company

CheapDealsFare is your one-stop shop for flight bargains, last-minute flights, travel advice, and inspirational articles. We're a group of dedicated, knowledgeable travelers on a goal to make finding and comparing the greatest airline bargains simple. CheapDealsFare is the beginning point for your vacation planning as one of the world's leading flight comparison services. Finding inexpensive flights is simple with our unique flight search, curated discounts, and inspirational articles.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(2,564)

1,061 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FRAUD - THIEVES!!

Website offers discounted flights. I checked trustpilot.com and it indicated a 3.9 / 5 rating which made me believe that it was not a scam. I booked a flight with no indication of anything out of the ordinary except that it was a discounted ticket. I then received a phone call informing me that it was a standby ticket. I asked to cancel for a refund, and they said this was not possible. (NOTE: At the top of the website it says "24 hours free cancellation: Contact us within 24 hours of booking, and we’ll provide a full refund, no questions asked."). When I pointed out that there was absolutely zero indication of the fact it was standby, they told me it was my fault because it told me the ticket was nonrefundable. I asked them where it said the ticket was nonrefundable, and she told me I should know that because it is in documents on the website. When I asked where, she refused to tell me where, and said the website uses the phrase that the ticket price is based on historical data. Round and round we went with her continuing to refuse to refund me, and insist that the only way they could help is if I paid $600 more for the full price ticket, until I figured out that this is obviously a fraudulent website set up to steal money.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Refund ONLY if I Gave a 5 Star Review

I had booked a flight and kept receiving calls to call them back as there was a problem. I called back and the individual said there was a problem and someone would call me back on 30 minutes. It was the same individual and he explained the flight was sold out. I requested a refund and was told I could only get a voucher. He attempted to find me other flights that were much more expensive or required a 2 hour drive. He questioned why I could not drive 2 hours. He questioned why I would not accept other options. I said I would like a refund and he said he would talk to his manager. The only way they would give me a refund was if I gave them a 5 star review, used his name and sent him a screen shot to prove I did it. I don’t feel this is acceptable. So beware.

31 July 2026
Unprompted review
Rated 1 out of 5 stars

WORST TRAVEL EXPERIENCE EVER!!!!

WORST TRAVEL EXPERIENCE EVER!!!!

LIED TO AND STOLEN FROM FROM THE VERY BEGINNING!

FIRST, RONNIE SMITH SOLD ME A TICKET FOR $213.00 (75149), THEN EMAILED ME TO TELL ME THAT $67.00 MORE WAS NEEDED TO KEEP
THE TICKET!

RONNIE SMITH ALSO ASSURED ME THAT I WOULD BE ABLE TO HAVE 1 PERSONAL ITEM AND 1 CARRY-ON WITH ME ON MY FLIGHT. WHEN I GOT TO THE AIRPORT, I WAS TOLD THAT RONNIE HAD SOLD ME A TICKET WITH NO CARRY-ON, AND WAS CHARGED AN ADDITIONAL $99.00 (WHICH I WANT A REFUND FOR)!

IN TRYING TO CONTACT EITHER RONNIE OR A SUPERVISOR ABOUT THIS, I WAS LIED TO (AGENTS TELLING ME THAT RONNIE WAS NOT ON SHIFT, THAT HE WOULD BE ON-SHIFT TO TALK TO AT SUCH-AND-SUCH TIME (HE WASN’T), THAT THERE WERE NO SUPERVISORS ON-SHIFT AND THAT NO ONE WAS SUPERVISING THEM, THAT I WOULD RECEIVE PHONE CALLS FROM A SUPERVISOR (I DIDN’T)), AND PUT ON HOLD WAITING FOR A SUPERVISOR WHI ALSO LIED TO ME (TOLD ME HE WASN’T A SUPERVISOR, THEN TOLD ME HE WAS A SUPERVISOR AND BEGAN TO ARGUE WITH ME, UNTIL I FINALLY GOT TIRED OF IT ALL AND HUNG UP ON HIM.

I WILL NEVER, NEVER, NEVER USE THIS SERVICE EVER, EVER, EVER AGAIN AND WILL TELL EVERY ONE I DO AND DO NOT KNOW ABOUT THIS EXPERIENCE….

FURTHERMORE, I AM GOING TO POST THIS REVIEW ON MY FACEBOOK, LINKEDIN, WHATSAPP, INSTAGRAM, etc. ACCOUNTS TO WARN PEOPLE AGAINST PATRONIZING YOUR LYING, THIEVING, SCAMMING BUSINESS!!!!!!!

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Harry Johnson Is so helpful

Harry Johnson Is so helpful. I booked tickets for my mom and son. It was in holding status. I called and Harry listen to me very carefully and helped me accordingly. I have no option to find out non stop flight from both ends on non compromising date and time. Harry is true customer service representative. He made booking process smooth and easy for me. Wish him very successful carrier. Thanks

14 August 2026
Unprompted review
Rated 1 out of 5 stars

Its a scam

Its a scam! It's run but couple of persons with strong accent difficult to understand, but they try to bait with cheap price and later call you to raise the price 30-50% and urge you to confirm over phone! If you ask to cancel the book, they will decline it and state that it cannot be canceled because money has been paid and no refund.

13 July 2026
Unprompted review

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