Cheapcigarettes Reviews 75

TrustScore 2 out of 5

1.9

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Rated 3 out of 5 stars

I contacted Cheapcigarettes Melbourne via email and request to buy cash and collect. Receive prompt reply that they do 'Online sale only'. Shop in Dandenong will open soon. Any reason why transac... See more

Rated 1 out of 5 stars

First order was ok still not great quality but the second order was unsmokable mouldy crap do not buy from this site or from ozziesmokes.com.au This site Offers premium quality floor sweeping... See more

Rated 1 out of 5 stars

Same experience than other viewers/Wet.full of unsmokeable hardened pieces of stalk,ridiculous freezer bag packaging etc/ No refund,no return address ...the they put your own name and address on t... See more

Rated 1 out of 5 stars

NEVER USE THIS WEBSITE. BESIDE LENGTHY DELAYS IN POST FROM MELBOURNE TO ADELAIDE TAKING SOMETIMES UP TO 19 DAYS, LOST PACKAGES AND WRONG TRACKING NUMBERS, THEY RARELY RESPOND TO EMAIL INQUIRIES. I HAV... See more

1.9

Poor

TrustScore 2 out of 5

75 reviews

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Rated 1 out of 5 stars

Postage to WA takes 8-9 days

Postage to WA takes 8-9 days. You don't use express post and you should for the price you charge.
I would give them a miss. I won't be using them again.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied long-term customer.

Am using this seller for my RYO now five years, without any issue. Prompt delivery; easy payment and excellent communication. Tobacco is packaged airtight and delivery made by express courier.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. SCAM!! DO NOT TRANSFER ANY FUNDS VIA ANY METHOD CheapcigaretteAustralia.com is their new website.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Good experiences over 8 yearsMy husband has been using this website…

My husband has been using this website for 8 years now. We did have some problems on and off over that time with wet tobacco which was not good but Sam always answered my emails and did what he could to solve the problem. We have been getting the ready made cigarettes now for a few years and they are better value. My husband likes them and I like that they don’t cost an arm and a leg. We will continue to buy from them as the deliveries are always prompt and if there are problems someone always helps us out. Here’s hoping they keep going

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. They change the TLD part of the domain name but they keep cheap-cigarettes in the DNs. So be careful and do not buy from them.

25 July 2022
Unprompted review
Rated 1 out of 5 stars

If I could give a 0 review I would

If I could give a 0 review I would. They are a scam. They communicate with you until they get your money and once they get your money they no longer respond to you. I placed an ordered on May 3, 2022, and have yet to receive my product. I’ve sent numerous emails and have yet to receive a response. They are crooks! Stay away! I wish I would have read the reviews prior to placing an order.

12 July 2022
Unprompted review
Rated 5 out of 5 stars

I ordered before reading these reviews…

I ordered before reading these reviews and it had me very worried. Ordering was said to be 1-5 business days and happy to report that on the 5th business day my package arrived in full. Quality is as expected. Good service.

14 August 2021
Unprompted review
Rated 5 out of 5 stars

Buying from Cheap cigarettes for over 1 year

Buying from Cheap cigarettes for well over a year and all I can say that they are honest and perfect value for money . I order every 2 week , me and my wife are smokers and I got it every time in 2 , max 3 day here in TAS , Thanks you , I continue to buy here and hope they stay for long long time

20 June 2021
Unprompted review
Rated 5 out of 5 stars

I must be one of the lucky ones

Absolutely no issues whatsoever.
I have been able to return unopened cartons and receive credit against my next order.
I have emailed regarding particular brands and always received a reply.
When a delivery was very overdue, they tracked it for me.
If you smoke lighter cigs like I do,try the Esse Blue. Pre-COVID, I bought Esse Oscar.
Thanks to those who've reviewed the Drum. Always good to know what the "Drum" is on things. Cheers

10 May 2021
Unprompted review
Rated 5 out of 5 stars

Well it is almost 2 months since my…

Well it is almost 2 months since my first delivery and I'm happy to report here again, still a very Positive experience.
When I found these reviews a few days after my first order and I will admit, I did panic, I'm a Pensioner and thought I'd lost my money.
But my first order arrived as stated, just 4 days after(and I'm at Nth Qld)
I order each 2nd week (at Pension payment time.)
Only one delivery took over 5 days(but due to recent cyclone weather I'd say.)
My savings, now allows me to buy more & better quality groceries.
I Thankyou Sam !

27 March 2021
Unprompted review
Rated 1 out of 5 stars

Don't ever buy "drum" rolling tobacco…

Don't ever buy "drum" rolling tobacco from these guys. It is terrible on many levels :(.
Below is the email that I sent them today:
=============
Hi,

I got the package; thank you. As I suspected, despite the terrible (super wet & compacted!!!) quality as well as unattractive & unprofessional packaging, it doesn't make sense to get back from you just a credit, and then get stuck again. So, because you were unwilling to demonstrate enough flexibility, I'll have to deal with what I've got; unfortunately... :(

I have been a smoker for a long time, and I know what's good and what's not.
The rolling tobacco you are sending around is crap! Pure & simple.

I cut it, dried it, but it didn't get any better at all. The only thing that happened is that after the drying, out of the initial 100 grams, only and exactly 69 grams remained. Now, like other screwed up buyers, I will have to be mixing slowly the 4 x 69 grams with the much better stuff, bought for ~the same original/initial price. The actual price now, (of your so called "drum" - a blatant lie about this well recognised brand) is now ~$100 for 100g. I.e., the crap is becoming expensive in addition to its terrible quality & presentation.
I might be forced to using apple slices or something similar to try to give it back some newly found dignity, but I doubt that's gonna work...

I am very disappointed of our business relationship. I will share my experience with all AU smokers that I know and I don't know, so hopefully they don't ever order the so called "drum" from you and get disappointed as I did.

And, don't pretend you don't know what I am talking about, please.

Have a nice day.

G

18 January 2021
Unprompted review

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