cheap-taxis.com Reviews 

486
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting that drivers are frequently on time and provide helpful, friendly assistance. Many appreciate the professional and courteous staff, noting their safe driving. Pricing is a significant positive, with consumers finding fares very reasonable and competitive, and vehicles are often described as clean and comfortable. However, some customers noted issues with service. A few experienced drivers being late or not arriving, causing stress. Other reviewers reported instances of drivers being rude, taking them to incorrect destinations, or mishandling luggage. Occasional vehicle problems, like unpleasant smells or missing child seats, were also mentioned.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting excellent communication, punctuality,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that drivers are often punctual, professional,... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be very reasonable and... See more

Location

Customers consistently note ambiguous experiences with location, with some reviewers having positive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising drivers for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really reliable and comfortable drive. Extremely cheap considering the distance travelled from airport to hotel. Our driver (Alex) was extremely friendly and easy to find when we arrived at airport. O... See more

Company replied

Rated 5 out of 5 stars

We used Cheap Taxis for a transfer from Reus Airport to La Pineda and back after a week. The driver Cosme was already waiting for us at the airport helped with our suitcase and the drive was very enj... See more

Company replied

Rated 5 out of 5 stars

Extremely well priced for our return journey was even able to add extra passengers for our return at a very competitive rate Very good communication as to where they would wait for us also text o... See more

Company replied

Rated 5 out of 5 stars

Chambery to Meribel family transfer Good communications, good price, great, friendly driver - Andrejs, from Latvia, who enabled us to stock up at a down the valley supermarket to keep our self cate... See more

Company replied


Company details

  1. Taxi Service
  2. Minibus Taxi Service

Written by the company

Choose cheap taxis.com for your taxi service from Bergamo, Verona, Palma, Ski from Geneva, Chambery and Innsbruck, Cheap-taxis.com transfers you can trust


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

486 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(486)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The whole process was excellent

The whole process was excellent.
When we arrived at the airport our driver was there holding up a card and the transfer was good.

The transfer back was also good. Reconfirming with you was straightforward. The driver was there at the agreed time and drove us back to the airport with no problems.

What also gave me confidence was that, while booking, had managed to autofill my home address into the destination box! I was anticipating a nightmare, but when I emailed you Paul got back to me within a couple of hours and it was all sorted out for me.

Your taxi transfers are reasonably priced and the service, online and when in Fuerteventura, was excellent. We will definitely use you on our next visit,

15 February 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

What a fantastic read Jo, thank you so much. Glad you enjoyed our transfer services in Fuerteventura. Many thanks again for the 5 stars and the recommendation. See you again soon.

Rated 5 out of 5 stars

Booked taxis to collect from Alicante…

Booked taxis to collect from Alicante airport plus the return trip. Driver was exactly on time and a really great service with easy and clear meeting points. Will definitely use again!

10 February 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks Simon for the great review. Looking forward to seeing you again

Rated 5 out of 5 stars

Great service

Great service! Booked return from airport to corralejo driver was waiting for us on arrival, return driver was early would definitely recommend.

1 March 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many thanks for taking the time to review our service in Fuerteventura. Glad you enjoyed the service given and thank you for the 5 stars

Rated 5 out of 5 stars

Transfer to Milano

back from Milan the driver Antonio was very helpful and on time to collect our group. Good service

2 March 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the review and the 5 stars - We hope to see you again

Rated 5 out of 5 stars

Excellent service once again!

We booked transfer through Cheap Taxis this time last year from Fuerteventura airport to El Cotillo and again this time around for our February break.
The service is excellent; reassuring & clear communication before travel and both drivers were extremely pleasant and on the journeys to & from the airport. Highly recommended once again.

26 February 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the Recommendation Jon - great review thank you, hope to see you again fo another transfer

Rated 5 out of 5 stars

Transfer Fuerteventura airport / Correlejo

We hired Taxis for the transfer to and from Fuerteventura airport to Correlejo. Our driver met us with a clear sign and the ride was clean quick and courteous. On the way back, the driver was there bang on time and got us to the airport with lots of time for our flight. Communication from the company was also clear and prompt. Definitely recommend.

7 February 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the great review Les and thanks for the recommendation

Rated 5 out of 5 stars

Excellent company.

Paul and the team here never let us down. Always waiting patiently for us when we arrive. Used about 8 times now and the experience always flawless.

2 February 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Lovely to see a regular client pleased with our services - thanks for the five stars

Rated 5 out of 5 stars

Cheapest quote I could find

Cheapest quote I could find. I was a bit concerned that it would all be OK because I had to pay the transfer man cash on the day. I was worried that maybe nobody would show up. However he texted me on the day, showed up on time and was very helpful. He drove courteously and it was perfect. I will use this company again!

28 January 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many thanks, yes we do have some unbeatable prices and service to go with it. Looking forward to seeing you again

Rated 5 out of 5 stars

Great communication and punctuality; friendly, safe drivers

Excellent communications: emails confirm all details clearly and direct text from driver the day before give name & direct mobile. Drivers: safe, punctual and obliging. By far the best transfer company I have travelled with over 30 ski trips.

18 January 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the review of your ski transfer service it's a great read and thank you so much for the 5 stars

Rated 5 out of 5 stars

Great company. Will definitely use again

Great communication form office and drivers to keep us informed at all times. Drivers were early on both outbound and return journeys. Also very friendly and chatty. Helped load all cases. We had 2x 8 seater minibuses both very clean and tidy. Highly recommended.

10 January 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Lovely review thank you so much Darren. Great to see you will be usiing us again and thanks for the 5 stars

Rated 1 out of 5 stars

No taxi driver was waiting us

After waiting 30 minutes, I called the contact number (Antonio, Milan Bergamo) and he told me that he didn't know anything about our transfer, that he would contact you and call me back. After an hour of waiting, we called and sent several WhatsApp messages without a response. It's a rip-off. We had to rent a very expensive car. Please give me my money back.

11 January 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

We are so sorry for this issue - I have asked Antonio to look into this for me as you can see the confirmations we sent along with Antonio's acceptance of the transfer to you.

Rated 5 out of 5 stars

Efficient and good value

Great communication from booking to the actual transfer from Turin to Sauze. We were a group of 9 and the transfer was in a small bus with loads of room for us and our luggage. No waits at any point and a good price. We would definitely recommend.

4 January 2025
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Many thanks for the kind review and the 5 stars - looking forward to seeing you again

Rated 5 out of 5 stars

Definitely Recommend

Cannot fault the taxi service we have used them several times now and continue to do so. Also recommended them to friends who have used them. Reliable quick friendly service. Beats the queues at TFS.

26 December 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you so much Rebecca for the kind review of our Tenerife transfer services. Looking forward to seeing you again

Rated 5 out of 5 stars

Excellent service and good polite…

Excellent service and good polite drivers
Have booked next trip march

15 December 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you so much for your review of our services. Yes l have your new booking. Looking forward to seeing you again

Rated 1 out of 5 stars

Unsympathetic operator

I called at 7:45 to book a taxi for my son for 8:30 at 8:36 i called again to ask about the booked taxi and was told it was stuck in traffic and would be here in 7 minutes at 8:45 i rang again to enquire about the booked taxi only to be told that the taxi had broken down and that the operator was trying to find me another taxi.
I belive my booking was given to some one else and they fobbed me off with lies . At no point did the operator make any effort to apologise or get me another taxi. When I asked why they had lied to me the operator got cocky with me and he just didn't care about the lies. At no point did this company contact me to say there was a problem and at no point did they try to find me another taxi. My son is autistic and I already had a rough morning with him with a flat tyer. He was already distressed because his routine had be changed and he just wanted to get to college. I can't wait till robots take over taxis at least u won't be lied to!

11 December 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the feedback. I am so, so sorry regarding the issue you have had. Could I kindly ask for more details to be sent to info@cheap-taxis.com as I cannot trace anything regarding the above as I would like to investigate this further. Thank you

Follow up: I am concerned regarding this review - we cannot locate any request but what concerns us more is your statement " He was already distressed because his routine had be changed and he just wanted to get to college" - we only cover holiday transfers abroad. Looking at your review this could be a UK taxi service which we don't supply - can I check you have the correct company?

Conclusion: Even though we have flagged this review to Trustpilot, they tell us they cannot remove it even though the review clearly is not intended for cheap-taxis.com - the customer clearly states they called and spoke to an operatior to make a booking, this is not true as its a web based portal, and we have no booking for this client, the client comments they had a flat tyre and was taking her son to collage - we cover holiday transfers overseas and not a normal taxi service A to B here in the UK. I do feel it's shameful of Trustpilot not to see the facts and to leave a negative review of a company not clearly used!!

Rated 1 out of 5 stars

Very bad customer service

Very bad customer service, allows you to book a time that isn't even available, then emails you to tell you can only do 3 hours after, happy to take your money then says refunded but never does, I'm sure Hel pull out his bag of excuses and snappy replies just like every other review on here, very bad service

27 November 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

This guy is unbelievable... Books a transfer but sadly the times he requested were no longer available, then calls us scam artist, piss takers - refund my money!!!

I explained sadly that all cars were booked and would offer a refund - very politely like good customer service do.
I organise a refund which takes a few of days to complete, I send him a receipt so he knows its done - is he happy - NO!
I then offer to do a bank transfer from my own personal account until Stripe and his bank complete as he desperate for a tenner.
He would have his refund + the £10.00 personally from me
Obviously still not happy hense the review
This type of person will never be happy what ever you do!

Rated 5 out of 5 stars

First class experience thanks Paul.

First class experience thanks paul.
Booked our taxi transfers from alicante to benidorm. Was very unsure of what to expect. Everything went according to plan. Very professional. We were greeted at the airport by our driver. He didnt speak English. but he was very plesant he helped us with our cases. Our transport was clean and we had plenty of room.
We paid for the return trip on arrival. I was a bit concerned but it's understandable to pay up front for your return journey. Who hasn't run out of money on holiday?
Our return journey was booked for 7.45am and our flights were 11am travel time 1 hour.
Our driver arrived at 7.30 again didn't speak English but very pleasant. Nice transport . Will have no hesitation to use again transfer time 45mins from the alicante airport to levante.perfect all you can ask thankyou for taking care of us.

12 October 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the kind review, we hope to see you again

Rated 5 out of 5 stars

peace of mind

excellent as always best service ever look forward to next holiday

19 October 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks for the 5 Stars Iris - yes looking forward to seeing you again

Rated 1 out of 5 stars

Long wait for the driver and payment issues

I booked a trip in Alicante and was waiting for the driver for 50 minutes. They also did not have to pay with card and I had to do a transfer to the driver as I did not have enough cash

4 October 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thanks so much for the feedback, apologies for the driver delay, I understand that on that day there were big road delays getting the driver back to the airport to collect you - regarding the payment issue - it quite clearly tells you on your eticket confirmation that was emailed to you that the payment is in "CASH please" to the driver, I can only assume you didn't bother to read the eticket instructions or take it with you on the day.

Rated 5 out of 5 stars

Transfers abroad

We have used this company for trips to Spain,Turkey,and returned yesterday from Corfu,the vehicles provided were immaculately clean and the drivers have all been courteous,polite and some cases very knowledgeable about the area.
Wouldn't hesitate to use them again

7 October 2024
Unprompted review
cheap-taxis.com logo

Reply from cheap-taxis.com

Thank you William for the loyal support and appreciation of our services. And thank you so much for the 5 stars :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look