Stephane, our driver, was fantastic. Arrived early with a name card. Took us everywhere we asked for and added his own recommendations that were great. He was always waiting and ready for us regardles... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Our driver, Ricky was punctual, friendly and helpful. He is a careful and safe driver. His car was immaculately clean. I would have no hesitation in engaging Ricky again, and to recommend him to other... See more
Company replied
Big shoutout to Fabien Honestly couldn’t have asked for better service, execution and efficiency especially in such a difficult time in Dubai. With multiple last minute changes, and many hours... See more
Company replied
Sonny did a great job of explaining the history and also interesting facts of where we visited. I would recommend the use of this Driver, he is safety minded, courteous, and presented our journey/tour... See more
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Company details
Written by the company
Global Premium Chauffeur Service At Chauffeurs & Services, we deliver more than transportation. We create an exceptional travel experience, with professional multilingual chauffeurs, premium vehicles, and unmatched reliability across Europe, the United States, the Middle East and beyond. From airport transfers to tailored long-distance journeys, our service is designed for those who demand comfort, discretion, and global consistency. Driving sustainably, globally Our modern fleet includes electric and low-emission vehicles. Our eco-driven philosophy extends from smart route planning to our partnership with Stripe Climate, helping remove CO₂ from the atmosphere with every ride. Clear, upfront pricing No surprises. No hidden fees. The price you see is the price you pay whether you're in Geneva, Dubai, London, or Miami. For business or leisure, one global standard: Luxury, trust, and environmental responsibility wherever you travel.
Contact info
Baarerstrasse 43, 6300, Zug, Switzerland
- +41447976124
- booking@chauffeur-services.com
- chauffeur-services.com
4.4
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dario was an exceptional driver
Dario was an exceptional driver - we sincerely appreciated his assistance and knowledge of the areas.
19 August 2024
Reply from Chauffeurs & Services
Thank you so much for your kind words! We're delighted to hear that Dario provided you with exceptional service and valuable insights during your journey. We'll be sure to pass along your compliments to him. We look forward to serving you again in the future!
Reply from Chauffeurs & Services
Thank you for your feedback! We're delighted to hear that you found our service efficient and timely. It was our pleasure to serve you, and we look forward to the opportunity to assist you again in the future!
The service was amazing
The service was amazing, friendly and efficient, the car was very spacious. Overall great experience
15 July 2024
Reply from Chauffeurs & Services
Thank you so much for your kind review! We're thrilled to hear that you enjoyed the service and found the car spacious and comfortable. Our team strives to provide friendly and efficient service, and we're glad that it made your experience great. We look forward to serving you again in the future!
Good experience will repeat it for sure
12 July 2024
Reply from Chauffeurs & Services
Thank you for taking the time to share your experience with us. However, we noticed that you gave our service one star, despite your positive comment,
We strive to provide quality service and are delighted to read that you had a good experience. Is it possible that the one-star rating was a mistake? If so, we would be grateful if you could adjust your rating to more accurately reflect your comment.
If you have any concerns or suggestions for improving our service, please let us know. Your satisfaction is our priority and we are always listening to our customers to improve.
Thank you again for your feedback and we look forward to serving you again.
Professional and courteous driver
The driver was there to pick us up right on time. He was very courteous and we arrived at our destination safe and sound.
7 July 2024
Reply from Chauffeurs & Services
Thank you for your kind words! We're thrilled to hear that your driver was punctual and courteous, ensuring a safe and pleasant journey for you. We strive to provide the highest level of service, and your feedback is greatly appreciated. We look forward to serving you again in the future!
Best Driver I've Ever Used
The driver was helpful, intelligent, professional. He went above and beyond. The van was also exceptional. Clean and spacious.
5 July 2024
Reply from Chauffeurs & Services
Thank you for your wonderful review! We're thrilled to hear our driver went above and beyond and that you found the van clean and spacious. We look forward to assisting you on your upcoming journeys.
Highly recommended
An excellent professional service. Efficient from the outset with very rapid, helpful and polite responses to all emails and calls. Nothing was too much trouble. Road works, closed routes or particular instructions from hotels were dealt with efficiently. Texts were sent giving driver's name and number before every pick up and every chauffeur across Spain was polite, helpful and professional. They were even able to provide very useful local info and superb restaurant recommendations. Do not hesitate to use this company for all your travel requirements.
1 June 2024
Unprompted review
Reply from Chauffeurs & Services
Thank you for your fantastic review!
We're thrilled you found our service efficient and professional. It's great to hear our chauffeurs across Spain impressed you with their helpfulness and local knowledge.
We look forward to assisting you with all your future travel needs.
Customer service is excellent
Customer service is excellent. The trip with Frank from Nice to Monte Carlo was very comfortable, informative and entertaining. Car was top line, impeccably clean. This was my first time using your company, it won't be my last. Well done and many thanks.
2 July 2024
Reply from Chauffeurs & Services
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had such a positive experience.
Providing excellent customer service and ensuring a comfortable and enjoyable journey are our top priorities. We look forward to welcoming you back for your next adventure.
Reply from Chauffeurs & Services
Thank you for your review!
Your satisfaction means a lot to us, and we look forward to serving you again in the future.
the Driver was extra nice to my grandaughter
The whole experience was fantastic my Grandaughter & her partner were over the moon.
20 June 2024
Reply from Chauffeurs & Services
Thank you for your wonderful review! We're thrilled to hear that the driver was extra nice to your granddaughter. It's fantastic to know that both she and her partner were over the moon with the whole experience. We look forward to assisting you on your upcoming journeys.
Reply from Chauffeurs & Services
Thank you for your great review! We're pleased to hear that our team was punctual and communicated well with you. Providing timely and clear communication is essential to us. We look forward to assisting you on your upcoming journeys.
Your driver arrived with space for 4…but😊
Your driver arrived with space for 4 people when we ordered for 5 people , he was gracious enough to engage another of your drivers in order to transport us in two cars. At no extra cost
They were both excellent drivers in that horrid Paris traffic
30 April 2024
Reply from Chauffeurs & Services
Dear John,
Thank you for your feedback. It seems there has been a mix-up, as our records indicate that you canceled your service with us. It appears you may have booked with another company.
However, we are pleased to hear that the drivers who assisted you were able to accommodate your group and provided excellent service despite the initial issue. We apologize for any inconvenience caused by the erroneous review request you received from our system.
If you decide to use our services in the future, we would be delighted to assist you and ensure a seamless experience. Thank you for your understanding.
Best regards,
Chauffeurs & Services Team
Not a good experience
Our driver was nowhere to be seen when we arrived in Vienna. When he rang we could hardly hear him. After a long wait in the heat and noise we went outside in the hope of having somewhere quieter to talk. We did eventually find him where he made it clear we were the ones at fault. He made a fuss about the size of our cases and fitting them in his trunk. He played music in the car without asking if we minded and swore when he couldn't find his phone.He left us at the edge of the pedestrian zone where we were staying leaving us to search for the hotel. There was certainly no apology or concern shown for us. In contrast, the driver of the taxi arranged by the hotel for our return trip met us at the hotel door, helped carry our bags at each end of the journey and charged half the fare we had paid to Chauffeurs & Services. On the plus side, the car was nice though it was hard to enjoy the journey after the fuss of actually finding the driver. Fabien at HQ was also helpful.
17 June 2024
Reply from Chauffeurs & Services
Thank you for bringing this to our attention. We deeply regret the inconvenience you experienced with our service in Vienna. The experience you described does not meet our usual standards, and we are truly sorry for the discomfort and frustration caused.
We are initiating a full refund for your service as a gesture of goodwill. Additionally, we will address this situation internally to ensure such incidents do not occur in the future.
We appreciate your feedback on Fabien's assistance and are glad to hear that aspect of your experience was positive. We hope you will consider giving us another chance to provide you with the high-quality service we are known for.
Sincerly Chauffeurs & Services Team
A very civilized arrival
The driver was waiting for us after we got our luggage. He was polite and friendly. Got us to the train station with plenty of time to spare.
19 May 2024
Reply from Chauffeurs & Services
Thank you for your positive review! We're delighted to hear that your arrival was smooth and refined. It's wonderful to know that our driver was polite and friendly, and that he ensured you reached the train station with plenty of time to spare. We look forward to serving you again on your future travels. Safe travels!
he was professional
25 June 2024
Reply from Chauffeurs & Services
Thank you for your feedback! We're pleased to hear that you found our driver to be professional. Providing a high level of professionalism is a top priority for us. We look forward to serving you again in the future.
I did not book with you.
2 July 2024
Reply from Chauffeurs & Services
Thank you for taking the time to leave a review. We are very sorry for the error that occurred. It appears that our system sent an invitation to leave a review by mistake, even though you cancelled your reservation and did not use our services.
We understand how frustrating this can be, and we are currently working to correct this issue to prevent it from happening again in the future. Your satisfaction is very important to us, and we appreciate your understanding.
We look forward to having you as a customer.
Wonderful ride and driver
Wonderful ride and driver! Thank you to Sami for delivering us safely and on time.
29 June 2024
Reply from Chauffeurs & Services
Thank you for your kind review! We're thrilled to hear that you had a wonderful ride with Sami and that he ensured a safe and timely journey. It's always our goal to provide top-notch service, and we're glad to know we met your expectations. We look forward to serving you again on your future travels.
Wonderful experience
Wonderful experience! The driver was, kind and on time. Will definitely book again!
24 June 2024
Reply from Chauffeurs & Services
Thank you for your positive review! We're delighted to hear that you had a positive experience with our driver. It's great to know that our commitment to punctuality and kindness made your journey enjoyable. We look forward to serving you again in the future and continuing to provide you with excellent service.
Do it!
Having a professional driver take you from destination to destination in Europe is fantastic. I will continue to do this.
1 October 2023
Reply from Chauffeurs & Services
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your experience with our professional drivers. It's wonderful to know that our service contributed to making your European travels fantastic. We look forward to continuing to provide you with excellent service on your future journeys. Safe travels!
Very good service
Very good service. Amazing driver, prompt response from management, very polite team, new cars
28 April 2024
Reply from Chauffeurs & Services
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Our team strives to provide excellent service, from our drivers to our management, and we're glad to hear that it reflected in your journey. We look forward to serving you again in the future!
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