Chattertons Solicitors & Wealth Management Reviews 4,134

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, often highlighting their ability to explain complex matters clearly and provide practical advice. The service is frequently described as excellent, with many people appreciating the quick response times and the smooth, easy user experience. Reviewers often mention feeling well-informed and supported throughout their interactions. However, some customers also noted occasional issues with communication, with a few experiencing delays in responses or feeling that their inquiries were ignored. A small number of people also mentioned that the process could sometimes be frustratingly slow, with one reviewer waiting significantly longer than expected for a report.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent advice, quick response... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpful and reassuring communication... See more

Response time

Clients share positive opinions on response time, often highlighting quick turnarounds and efficient... See more

User experience

Consumers find user experience to be positive, highlighting the ease of understanding complex processes. Many... See more

Based on these reviews

Rated 5 out of 5 stars

This is the second time we have used Chattertons in nearly five years. We used the Newark office Shilpa being our solicitor. She was both very professional and friendly, always available either by... See more

Company replied

Rated 5 out of 5 stars

Sophie made our experience great. She was brilliant, really quick, really efficient. We have been really pushed for time trying to get my mum moved and what with working and other commitments. If it w... See more

Company replied

Rated 5 out of 5 stars

We are going through a voluntary redundancy programme at work. I contacted Chattertons to get support with the settlement agreement. From the outset they have been wonderful. First of all with Emily... See more

Company replied

Rated 5 out of 5 stars

I was going through a voluntary redundancy programme at work. I contacted Chattertons to get support with my settlement agreement. From the outset they were first class. First of all Emily Hampson was... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Non-Bank Financial Service

Information provided by various external sources

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Written by the company

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Arranged for simple wills for my wife…

Arranged for simple wills for my wife and I, both Liam and Daisy were very approachable and helpful
throughout the process. Liam explained things thoroughly, and advised us very well. Daisy was always quick to respond to any emails and arrange our visits. We would highly recommend the company to anyone needing these services

10 April 2026
Rated 5 out of 5 stars

Chattertons Solicitors Boston provided an excellent service

Although most of the transaction was conducted by email and telephone any queries we had were always quickly responded to by our solicitor and our questions answered .We were pleased to be able to meet our solicitor in person to go over the paperwork his manner gave us confidence in the firm. Also we greatly appreciated being able to call in to our local Boston Chattertons premises and found the staff on the desk welcoming and very helpful.

9 April 2026
Rated 5 out of 5 stars

Staff were extremely helpful and…

Staff were extremely helpful and thoughtful. They were knowledgeable and were not looking to charge for everything but worked for the best possible outcome. A very refreshing approach.

7 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Shilpa Miah , Chattertons.was right behind us every…

Shilpa Miah was right behind us every step of the way throughout the sale of our home and the purchase of our new home. Her service standards are exceptional. Nothing was too much trouble and everything was explained with perfect clarity.
It was like dealing with a family member, a great deal to smile about. I thoroughly recommend both Shilpa and Chattertons, who are our family Solictors for over 38 years.

9 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Shilpa will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Property sale

I recently sold a property through Chattertons. My solicitor and all of his staff were efficient helpful and prompt in dealing with any issues

10 April 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

excellent service from start to finish

excellent service from start to finish,
completely had my back every step of the way....
big shout out to Riz, very proffessional.....

15 April 2026
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Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Rated 5 out of 5 stars

A difficult house sale was achieved by…

A difficult house sale was achieved by Abi’s calm and measured approach. I really felt that she was on my side. Very happy with the service.

7 April 2026
Unprompted review
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Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Chattertons have been very helpful

Chattertons have been very helpful, professional and friendly throughout the probate process. They were efficient and guided me professionally and with compassion. I have also subsequently used their financial advice service and Neil Gumsley and Karen Green have both provided expert, tailored guidance ensuring my financial position is optimised with exceedingly helpful impartial investment guidance. An excellent experience and I highly recommend.

10 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

very professional

very professional, friendly and efficient team
Dr H Amjad

10 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Lovely staff

Lovely staff, great service and nothing too much trouble. Kept us informed every step of the way.

10 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, the team will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

A professional and friendly service

A professional and friendly service giving the client confidence they know what they are doing!

10 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

Recommended

Very helpful and excellent communication and service

1 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

Chattertons has been very good with…

Chattertons has been very good with excellent advice. They have delt with my requests quickly and put me at my ease. I would definitely recommend them.

2 February 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for leaving a review, it’s great to hear you were happy with the service.

Rated 5 out of 5 stars

The staff at Chattertons were great…

The staff at Chattertons were great when helping me sell my house. The were always available to answer any questions and I would recommend them to anybody.

1 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

My head injured view

My solicitor was happy to accommodate the needs of my disability (a Traumatic Brain Injury), both the physical and the mental health ones, and its varying effects on me. He was able to make me comfortable at all stages of the process and I couldn't be happier.

1 April 2026
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Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 3 out of 5 stars

I found it all to be ok for me I would…have given

I found it all to be ok for me I would have like to be able to communicate more found it costs a bit too much and would like the emails to be a lot cheaper than the phone calls but everythink else was good for me

25 March 2026
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Reply from Chattertons Solicitors & Wealth Management

Providing an exceptional legal service is something that Chattertons strive to provide to all our clients and receiving such a review is disappointing, especially when no previous intimation of any dissatisfaction has been received. Our pricing structure is plainly detailed in our engagement paperwork, which you signed and accepted. However, should you wish to discuss the matter further please contact our Risk and Compliance Manager directly.

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