Chase PMC Ltd Reviews 201

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent service, describing it as professional, efficient, and thorough from start to finish. Many people praise the staff for their helpfulness, detailed explanations, and patience in answering questions, making the entire process smooth and reassuring. The customer service is frequently noted for its clear communication and responsiveness, with reviewers appreciating the practical and insightful advice provided. Consumers also found the user experience to be highly satisfactory, particularly valuing the detailed reports and the comprehensive explanations of findings. A few other people also felt that the company's guidance was invaluable, especially for new buyers, offering peace of mind and confidence in property assessments.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, efficiency,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Clients share positive opinions on customer service, highlighting smooth and straightforward communication... See more

User experience

Customers had positive experiences with the user experience, highlighting smooth and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ka is super helpful and detailed-oriented. He guided us through the whole process step-by-step and has been very patient wi the all our questions, even giving us tips on what to pay attention to in ou... See more

Rated 5 out of 5 stars

Using Chase PMC was invaluable for our new build. Their thorough inspection caught numerous issues we would have missed, giving us immense peace of mind. Highly recommend!

Rated 5 out of 5 stars

Ka and Ashley are very helpful and efficient. The survey to the flat I intended to buy completed in 10 days from the day I contacted them. They arranged the survey smoothly with the agent and had... See more

Rated 5 out of 5 stars

It’s our first time hiring Ka. He is professional and quick to respond. His knowledge is valuable to us as it’s we are first time buyer. The report he provided is detailed but at the same time easy to... See more


Company details

  1. Surveyor
  2. Building Consultant
  3. Building Inspector
  4. Property Management Company

Written by the company

We are a RICS Regulated surveyor firm station in London. We provide professional snagging list, Level 2 Home Buyer Report (Survey only) and Level 3 Building Survey. We also provide professional project management in construction.


Contact info

4.9

Excellent

TrustScore 5 out of 5

201 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Ka is nice. responsible and professional

Ka is nice and responsible. He answers our inquiries about the property patiently and explained everything in detail. He even explained everything about the surveyor report and gave us expertise suggestions and advice via phone call and Zoom for a long time without any surcharges. He is so professional which works even out of the terms and conditions without extra charges. Appreciate him a lot! We

18 September 2023
Unprompted review
Rated 5 out of 5 stars

What a marvellous experience!

What a marvellous experience!
The company is reliable and professional, also the price is very friendly.
The zoom meeting for explain the report is bilingual.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Ka is your choice

Ka is professional with lots of constructive suggestions. He understands all our needs. He is so patience to explain everything with different solutions to solve the problems.

Before the survey, he may ask to know your needs and concerns. During the process, he will update his findings and quickly tell you about the situation of the house. After the survey, he will have a very detailed meeting with you.

The most impressed is even after a month, he still help me follow up the case and make me feel released.

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Surveyor

Chase PMC delivered a highly professional service. The surveyor arrived on time and conducted a comprehensive inspection of the structure, environment, and utilities. They shared numerous photos to illustrate the conditions. The draft report was promptly provided after the inspection, accompanied by clear explanations and valuable advice for the next steps.

Throughout the process, our surveyor displayed professionalism and patiently answered all our questions. The final report was prepared meticulously, offering useful details and recommendations. Thanks to their service, we now feel much more confident about our target property. Highly recommended!

After reviewing the walkthrough report, the final version was ready within just one day. I would enthusiastically recommend and use their services again in the future.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Always professional and detailed minded

We have used the service from chasepmc for three times. And every time it’s been a worry-free experience. We always trust Ka’s professional judgment and advice. His work is detailed and thoughtful, which gives us a lot reassurance. We appreciate his explanation and recommendations on the meeting when he elaborated the points on the report. Therefore we definitely recommend everyone for their services.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Chase PMC has been very responsible and…

Chase PMC has been very responsible and responsive throughout the whole process from offering professional opinion before the surveying and offering detailed explanation after that. They are client-focused and thoughtful. We are very happy with their top-notch service quality and reasonable price options.

29 June 2023
Unprompted review
Rated 5 out of 5 stars

professional&thoroughness in work w/ great attentiveness and patience. Strongly Recommended!

Chase PMC got the job done fabulously! The report set out in great details of various findings in a well organised way with strong support of a great deal of pictures taken during the survey. The recommendation of action in the report is clear and to the point. in addition to the report, it's definitely a plus that Chase PMC also offered to have call conference to further explain the report and answer questions if any. Though I couldn't have every answer that I wish to have, I felt strongly that Chase PMC tried his best to answer with great patience and to help us to make informed decision. That is exactly what we need.

Strongly recommended!

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

Our surveryor is very professional and explain to us all the details, answering our questions along the way. The report is also prepared in a professional manner with useful details and advice. We feel much more assured with our target property after using the service. Highly recommended.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Really professional and excellent services from Chase PMC

This is our first time to buy a house so we dont have much knowledge on what we should pay attention to. Ka is a very experienced surveyor and provided a very professional services to us. They asked us about our concerns before the inspection. After inspected, he held a conference call with us to discuss about the report and explain to us about our queries. They also suggested what we should follow up including with our lawyer. How a wonderful services! I highly recommend Chase PMC to you!

9 May 2023
Unprompted review
Rated 5 out of 5 stars

Thanks to Chase PCM Limited for providing us a detailed survey report and suggestions

Thanks to Chase PCM Limited for assisting me to conduct a detailed inspection of the house I want to buy .Within a week, they made a clear report on the inspection and communicated with us by phone, explaining the inspection. Content reports and reminds us of things to look out for.
Thank you very much for your help. As first-time buyers, with their thoughtful assistance and reminders, we feel at ease when deciding whether to buy a house, thank you Chase PCM Ltd.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Professional service, recommended!

Chasepmc provided us with excellent service! The surveyor report was very detailed and helped us understand a lot of about the property. I am very pleased to proceed the purchase after having discussion over the surveyor report. For those who are not familiar with UK properties, Chasepmc is your choice!

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service highly recommended

Excellent service from Ka and Ashley. Prompt response to request, answer questions with detail explanation, for property buyer like us we do not familiar with local procedures, standard and area we need to pay attention, Ka explained each item clearly also shared suggestions from user point of view, thats definitely something make a difference in using their service. Definitely recommended their service to everyone.

24 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, professional service and respond promptly.
The snagging report was also praised by my customer service manager commenting it is professionally written.

26 April 2023
Unprompted review
Rated 5 out of 5 stars

High recommended, Responsive and Detailed-Minded

Chase PMC provided a professional service. The surveyor appeared in the site punctually. He did a thorough inspection in the structual, environmental, utility. He shared a lot of photos to illustrate the conditions.

The draft report is ready in a short time after inspection. He gave good explanation based on the observation during inspection and provided good advices on the next steps.

After the walkthrough of the report, the final version is ready in 1 day after.

I would highly recommend and use his services in future.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended Chase PMC

Amazing!! Chase PMC provided the professional service to us, detail explain the survey report in English and Cantonese. We highly recommended to others.

20 April 2023
Unprompted review
Rated 5 out of 5 stars

Ka is a very good surveyor

Ka is a very good surveyor, He was so attentive and responsible, The surveyor report was very professional and detailed . Very helpful, Thank you so much

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Cheryl Wan

Ka was very professional and helpful. Also, he has good communication. He explained the survey reports clearly and answered our queries patiently.
Besides, he also provided us some advices on the rear extension and loft conversion. This helps us have a clearer picture on the house development in the future.

20 March 2023
Unprompted review

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