Spoke to a lovely lady who guided me through the process, with great knowledge, patience and understanding. Everything was explained in plain English to me, no jargon, approximate time lines were gi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been lucky enough to receive Winter Fuel Payments and energy saving devices ( ie. Microwave/Airfryer combo) from Charis over a few years now. Firstly I would like to say a BIG THANK YOU for... See more
Company replied
Applied when the scheme opened and the £150 was in my account within a few weeks. Easy to apply. Takes a little bit of stress away during winter. Living in Scotland in a static caravan during winter i... See more
Company replied
Walking into my kitchen late at night, opening my fridge door and being flooded with light! I didn’t fully appreciate just how bad my old fridge was until that moment! I had never heard of Charis bef... See more
Company replied
Company details
Written by the company
Charis aims to improve lives by providing support to those who need it via bespoke schemes that enable its clients to deliver their social responsibility commitments and commercial goals.
Contact info
Office 15B, Ground Floor, Westpoint, PE2 6FZ, Peterborough, United Kingdom
- 01733 421 021
- feedback@charis.group
- charisgrants.com
4.9
Excellent
436 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A fabulous scheme
A fabulous scheme that support those on low income and pay out is very quick and efficient.
5 October 2026
Unprompted review
Reply from Charis
Thank you for the five stars!! We’re so pleased that we were able to offer support and help make things a little easier for you.
First class experience
First class experience
So many complicated schemes these days
Highly recommended
And the funds are a massive help in these so expensive times
6 October 2026
Unprompted review
Reply from Charis
Wow what a wonderful review! Thank you so much for taking the time to share your experience with us! We are so pleased we could help.
The scheme is a great help in these difficult times
The scheme is a great help in these times, easy to follow online and speedy response, thank you all at Charisma.
6 October 2026
Unprompted review
Reply from Charis
Thanks for the review! Its so good to hear that we have been able to help you and great that you have found it an easy process.
So easy to understand and really…
So easy to understand and really helpful.Much appreciated.
6 October 2026
Unprompted review
Reply from Charis
Thank you for the taking the time to leave a review. It's so great to hear you have had a good experience.
A very welcome help towards heating bills
You have kindly given a grant to me over a number of years and it is very much appreciated. The actual process is clear to follow and you keep me informed of how my application is progressing. Thank you.
6 October 2026
Unprompted review
Reply from Charis
Thanks so much the 5* Review, it means so much to us. We are so pleased that you have found the process easy and that you have been happy with the communication.
This is the second time I've got the…
This is the second time I've got the warm home funding and has been a massive help in rissing fuel prices.ive passed this onto my nabour many thanks
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your lovely review! We’re so happy we could help especially with the rising fuel costs. We really appreciate you recommending the scheme to your neighbour too.
Brilliant service and no hassle about…
Brilliant service and no hassle about claiming this winter fuel money highly recommended
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that you found the process straightforward and hassle-free.
It was very quick and easy to complete…
It was very quick and easy to complete the form. Very pleased with the service
6 October 2026
Unprompted review
Reply from Charis
Thank you for taking the time to leave a review. We are so pleased that you have found the process easy.
Financial help with electricity
I applied for this grant last year after a neighbour mentioned it. So this year, I received an email asking if I wanted to apply again, of course I did! Just a few clicks and application made. Then just a few weeks later, another email to say payment made! What could be easier? Thankyou Charis! Most appreciated!
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your lovely review! We’re delighted to hear that you found the application process quick and easy, and that your payment was made so promptly. We truly appreciate your kind words.
Easy to do and it helps a lot…
Easy to do and it helps a lot throughout the winter.
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for the 5 stars! We are so pleased we could help.
I have had the Warm Home discount for…many years.
I have had the Warm Home discount for many years now, it’s great relief to know I can keep my heating on in the cold 🥶 months and not worry about my bill with the extra pennies from the scheme 😊.
The staff are kind friendly and very helpful keep up the good work.
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your lovely review. We’re delighted to know that the Warm Home Discount has helped you feel more comfortable using your heating during the colder months. Your kind words about our friendly and helpful team mean a great deal to us, and we’ll be sure to pass them on.
Charis Heating grants...here to help!
Thank you very much...such a simple process, and amazingly helpful result. So appreciated!
6 October 2026
Unprompted review
Reply from Charis
We truly appreciate your positive feedback. We’re glad we could make the process as easy as possible for you.
This is so much help thank you
6 October 2026
Unprompted review
Reply from Charis
We’re grateful that you took the time to share your feedback. We are so pleased we could help you.
Great service
A much welcome help with heating bills. Paid into my account within a few weeks of applying.
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your 5-star review! We’re delighted to hear that you found the process easy and straightforward.
Thank you so much
Thank you so much. This extra help, at a time of rising energy prices, makes such a difference and reduces stress and worry about costs in retirement.
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for taking the time to write a review. It’s so lovely to know that we’ve made a difference and helped to reduce some of the stress for you.
Very very grateful for this help
Very very grateful for this help. Being a widow it’s so wonderful to get some support from charis. It helps so much towards heating bills. Thank you
6 October 2026
Unprompted review
Reply from Charis
Thank you for your kind review. We’re so pleased that we were able to offer support and help make things a little easier for you.
This is a god send to me
This is a god send to me, relieving the stress of the cost of winter. No fuss, no mess just lifesaving support. Thank you so much ❤️
6 October 2026
Unprompted review
Reply from Charis
Thank you for such a lovely review. It’s wonderful to know that our support made a positive difference.
This charity has helped me over the…
This charity has helped me over the last few years with a grant towards my winter fuel bills. I cannot thank them enough.
5 October 2026
Unprompted review
Reply from Charis
Your kind feedback means so much to our team. We are so pleased that we have been able to help you over the last couple of years.
Very helpful on the phone.
Very helpful on the phone.
And much appreciated help through the winter.
6 October 2026
Unprompted review
Reply from Charis
Thank you so much for your 5-star review! We’re delighted that you had such a positive experience with us.
Thankyou for our gifts
Thankyou for our gifts. Arrived quickly with no problem. Much appreciated.
20 August 2026
Unprompted review
Reply from Charis
Thank you for your review! We are very pleased to hear that you are happy with our service.
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