The most fantastic supplements I have ever taken. My life has changed, I sleep so well, I am so focused, my skin looks younger and is more moisturised and my memory is so much better! The shipping is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whilst I had to wait some weeks for Spermidine to return to stock, all my email enquiries were promptly replied to. I was blown away with how fast my order arrived! So efficient. Will definat... See more
Company replied
The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The deliver... See more
Company replied
The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda,... See more
Company replied
Company details
About Charava South Africa
Written by the company
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.The Woman&Home Beauty Awards 2025, South Africa
Written by the company
- Charava's Magnesium Complex Wins
- We are thrilled to announce that Charava has been recognised at The Woman&Home Beauty Awards 2025 in South Africa , with our Magnesium Complex winning a 'Holy Grail' in the supplements category. This achievement highlight our commitment to providing high-quality, science-backed supplements for optimal well-being.
CERTIFIED
Quality, Sustainability, and Responsible Production
At Charava, we're committed to providing you with the highest quality longevity supplements. This commitment extends far beyond the ingredients we use – it encompasses every step of our manufacturing process and our overall impact on the world.
That's why we've achieved certifications in three internationally recognized standards: ISO 9001:2015, ISO 14001:2015, and Good Manufacturing Practices (GMP).
These certifications demonstrate our dedication to quality, sustainability, and responsible production.
Contact info
South Africa
- Sales@charava.co.za
- charava.co.za
FOLLOW US
4.3
Excellent
300 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Charava South Africa
Hi there, we are sorry to hear this. We have shared your details with our team for further assistance on this.
Good products and customer service
16 March 2026
Reply from Charava South Africa
Hi Stig, thank you for your support, we’re really happy to hear you are enjoying both the products and the service. We truly appreciate your support!
Reply from Charava South Africa
Hi Fatima, thank you for your kind words. We are really pleased to hear that your order arrived quickly and safely. We appreciate you taking the time to share your experience with us.
Excellent service all-round
Excellent service all-round. The team are always available and ready to assist. The speed of service and delivery of products is next-level
19 February 2026
Reply from Charava South Africa
Hi Tomo, thank you for your thoughtful review. We are very pleased to hear that our team was helpful and that you are enjoying the products. Your support means a lot to us.
Reply from Charava South Africa
Hi Doret, thank you for your review. We are glad to hear that your order arrived quickly and that you are enjoying the product. We appreciate you taking the time to share your experience.
A wrong order was delivered and I…
A wrong order was delivered and I queried it. The correct order was then delivered a few days later and Marie from Charava told me to keep the incorrect one that was delivered prior. I am happy with how my query was handled. Thank you, much appreciated 👏
27 February 2026
Reply from Charava South Africa
Hi Neo, thank you for your kind message. We are really pleased that our team could resolve the issue quickly for you. Your patience and understanding are greatly appreciated, and we are happy everything worked out in the end.
Bad customer experience
Warehouse received my order but told no one that they did not have stock. Or they did tell someone and no one told the customer. Yet the product online did not indicate no stock. I had to follow up as to where my order was, only to find out there was no stock. Bad experience.
24 February 2026
First time online order experience
Ordered online for first time … then they obviously realised they had no stock ….didn’t communicate with me ….order still has not arrived …had to email them to ask what went wrong …then only did they apologise for mishap ….still await the stock and they can’t give me an exact expected time of arrival !!! Just a poor overall first time online experience !!! You can do better Charava!!!
24 February 2026
The order experience was good
The order experience was good, I couldnt pick up when ordering how long it would take to be delivered, maybe I missed it but if it does not exist, I would recommend a guideline time frame. The delivery was very quick and the Courier guy was also good. Will definitely order again.
16 February 2026
Reply from Charava South Africa
Thank you, Sydney, for sharing your experience. We are so pleased the delivery was quick and that you would recommend us. We completely understand that results can take time and appreciate your thoughtful feedback.
Debiting my account despite having no stock ?
Despite subscribing these guys have ran out of stock on the item I subscribed to
Despite NO STOCK they have debited and charged me for the item , even though THEY HAVE ZERO STOCK How does that work ??
So disappointing
28 January 2026
Unprompted review
Reply from Charava South Africa
Dear Mr Brennan,
Thank you for your review. We understand how frustrating this must have been.
This was caused by a technical issue during the implementation of our new subscription platform, which incorrectly triggered a charge while the product was out of stock. As soon as this was brought to our attention, we processed a full refund immediately.
We apologise for the inconvenience caused. If you have any further questions, please contact us at support@charava.com or via the website chat, where our support team is available during office hours to assist.
Kind regards,
The Charava Team
Product is amazing
Product is amazing! I am 51 this year and noticed a difference in my mental clarity and fat loss within the first week
21 January 2026
Reply from Charava South Africa
It is great to hear you have noticed a difference in your mental clarity and focus. We appreciate you sharing your experience. Thank you Don!
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Excellent quality and trustworthy brand
Charava® offers high-quality, science-backed longevity supplements with a clear focus on purity, transparency, and long-term health. The product range is well curated, and the information provided makes it easy to make informed decisions.
Ordering through Infinity Therapeutics Africa was smooth and professional, with efficient delivery and responsive customer service. It’s clear that Charava® prioritises quality, innovation, and customer care.
Highly recommended for anyone looking to support their health and vitality with confidence.
11 December 2025
Reply from Charava South Africa
Thank you, Loné , for such a considered and detailed review. It means a great deal that you recognise our focus on purity, transparency and long-term health. We are especially pleased that you found the information clear and helpful in making informed decisions, as that is something we place strong emphasis on.
We also appreciate your comments about the ordering experience through Infinity Therapeutics Africa. Efficient delivery and responsive support are just as important to us as the formulations themselves.
Thank you for your recommendation and for taking the time to share your experience so thoughtfully.
I did not receive my magnesium…
I did not receive my magnesium glycinate. I only received my Spermidine.
Please advise
17 December 2025
You guys know your business and your…
You guys know your business and your processing is timely. Thank you.
27 November 2025
Reply from Charava South Africa
Thank you, Giriraj, for your kind words. We truly appreciate you recognising the care we put into what we do, as well as the efficiency of our processing. Timely handling of orders is something we take seriously, so your feedback means a great deal.
Reply from Charava South Africa
Thank you, Louis, for your encouraging feedback. We are pleased to hear your order was delivered quickly and handled efficiently. Consistency matters to us, so we appreciate you taking the time to let us know it made a difference.
This is a scam
This is a scam, I have not received my order placed in October and now have suddenly be billed for the same products exactly one month later.
No one communicates nor answers emails!
19 November 2025
Unprompted review
Reply from Charava South Africa
Hi Sasha, I am really sorry you have had this experience, and I completely understand why you felt frustrated. This is not the kind of service we want anyone to go through.
Thank you for talking with me over email so we can work through this together. I appreciate your patience, and I am here to make sure both your order and your subscription are sorted out properly.
I am on it and will stay with you until everything is fully resolved.
Have a great day ahead,
Marie
The best supplements I've ever taken!
20 October 2025
Reply from Charava South Africa
Thank you, Nona, that is incredibly generous feedback. It means a great deal to hear that our supplements stand out as the best you have taken. We put significant care into our formulations and ingredient quality, so your words truly matter.
Excellent product works so well
1 September 2025
Unprompted review
Reply from Charava South Africa
Thank you, Robyn, we really appreciate your feedback.
Reply from Charava South Africa
Thank you, Andrew, for your kind feedback. We are pleased to know that both the service and the products met your expectations.
Unmatched service, quality & appearance!
The service & quality of the Charava brand is second-to-none! Clean, aesthetic packaging that arrives so quick at your doorstep. I cannot wait to see and feel the benefits of my products: Ashwaganda, Lion’s Mane, Berberine & Magnesium. Thank you Charava Fam 💙👏🏼
3 October 2025
Reply from Charava South Africa
Thank you so much, Tammy. We’re super chuffed to hear you were impressed with the Charava experience. Ashwagandha, Lion’s Mane, Berberine and Magnesium makes a powerful wellness stack, and we’re excited for you to start feeling the benefits soon.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.