Brilliant designs. They are also constantly improving the quality of their tees! They also take a personal approach to customer care and service. Virtually unheard of for internet t shirt companies!... See more
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I haven’t had my items yet, still waiting?! No ink ! Machine broken ! Regards Ok I’ve seen your response to the above. You did offer solutions I admit. I apologise, comments came from frus... See more
Company replied
So when I purchased some t shirts I must admit I thought it could be a scam. Turns out it wasn't. Quick delivery and good quality t shirts. Would recommend.
Excellent service and great quality T-shirts. The minimalistic approach is rare in movie apparel and the designs are second to none. Will definitely be buying again!
Company details
Written by the company
Classic, Retro and Fan Favourite Movie, TV and Theme Park Inspired Apparel. CharacterBox Is the Home of Cool T-shirts, Movies & Accessories.
Contact info
13 Grover Avenue, Mapperley, NG3 6DJ, Nottingham, United Kingdom
- Sayhello@characterbox.co.uk
- characterbox.co.uk
3.9
Great
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Still haven’t received the item 19 days…
Still haven’t received the item 19 days after ordering
5 March 2023
Reply from CharacterBox
Hi Martin thanks for your review. Unfortunately unless syou message us to tell us there is a problem there is nothing we can do about it.. It was dispatched on 14th march (a little late as we were experiencing printing issues). Please email if it hasn't by Monday and I can sort a replacement. Thank you.
Handshake
I haven’t had my items yet, still waiting?!
No ink !
Machine broken !
Regards
Ok I’ve seen your response to the above.
You did offer solutions I admit.
I apologise, comments came from frustration.
For me to move forward personally could you refund my money?
And with that I would wish you all the best.
Regards
2 March 2023
Reply from CharacterBox
I was very honest and apologetic. I even send you an image of my broken printer. It wasn't an ink issue. I wish it were that simple! I communicated with you throughout and gave you various options. I'm sorry you were unhappy.
We can supply it malfunction after you purchased. Which is very unfortunate.
Regards
Good quality product and delivered…
Good quality product and delivered within the time frame quoted
22 February 2023
So when I purchased some t shirts I…
So when I purchased some t shirts I must admit I thought it could be a scam. Turns out it wasn't. Quick delivery and good quality t shirts. Would recommend.
2 February 2023
Great t shirts and fantastic service…
Great t shirts and fantastic service and delivery!
5 January 2023
Really happy with my Christmas Tshirt.
12 December 2022
Reply from CharacterBox
Yessssssssss it got there! Brilliant and thanks for the review. Enjoy the event tomorrow 'ya filthy animal!' (I really hope you get that reference ha ha!
Happy Christmas 🎅
Good quality print
Good quality print, fast delivery well packaged. No complaints whatsoever.
20 October 2022
Reply from CharacterBox
Hi Hamish. You ordered on the 8th and it was delivered on the 14th (tracking) always happy to provide customers with information and help had you messaged us first. Kind regards
Very pleased
9 September 2022
Reply from CharacterBox
Thanks very much appreciate it. And great choice! "Goddamn! You are one radical son of a bitch!”
The designs are great and love the…
The designs are great and love the quality of the t-shirts too. Arrived very quickly
2 September 2022
Reply from CharacterBox
Thanks Victoria we appreciate you taking the time to give us feedback! Glad you liked the designs and quality.. We recently upgraded a few bits so really pleased it's paying off! See you soon...... 👍
Good quality and fast delivery
Good quality, very good and fast communication through mails and fast delivery.
13 August 2022
Brilliant designs
Brilliant designs. They are also constantly improving the quality of their tees!
They also take a personal approach to customer care and service. Virtually unheard of for internet t shirt companies! Will defo order from them again!!
4 July 2022
Unprompted review
Overall good t-shirt design
Overall good t-shirt design, nice logo, my only small issue is the base t-shirt isnt the best quality. But happy and would order again.
23 June 2022
Unprompted review
Tshirt logo looked washed out.
Tshirt logo looked washed out.
Convo with company was good though.
Gave some excuse about now having a Bette sprinter so logo/ designs will be better. This shows that they are AWARE that quality was not high.
Just received a reply from character box.
WHAT!!! That analogy you used was dreadful.
Those micro aggressions can stay there. Wow
21 June 2022
Reply from CharacterBox
Thanks for your feedback. There's always room for improvement. We believe our current product, as do our customers, to be a quality product and are always looking at how to evolve our business. My new improved washing powder gets my clothes whiter than whites...! Old product still does the job perfeftly 😉
Great tee to add to my collection
Great tee to add to my collection. Great for any movie lover or TV fan
19 June 2022
Excellent customer service
Excellent customer service, high quality product and very quick to ship and receive product.
Would definitely recommend and will be using again.
3 June 2022
Image on t-shirt is of much poorer…
Image on t-shirt is of much poorer quality than expected :( don't think it would survive a machine wash!
Disappointed as purchased for a gift.
1 June 2022
Reply from CharacterBox
Hi Olivia. Sorry you are unhappy with your purchase. Negative reviews are thankfully quite rare as we do everything we can to ensure our customers are happy. The Jaws logo is a washed out and distressed design. I'd be happy to arrange an exchange or refund. I can remove the distressed element for a clearer image in needed.
Thanks and kind regards
Wes
Excellent service and great quality…
Excellent service and great quality T-shirts. The minimalistic approach is rare in movie apparel and the designs are second to none. Will definitely be buying again!
24 May 2022
Unprompted review
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