Chaplinhome Reviews 

125
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All of the dish sets offered by this business are so beautiful, I had a hard time choosing! The dish set I ordered is beautiful and well made. The customer service provided is also excellent. The... See more

Rated 5 out of 5 stars

Got my first chaplin set 2 years ago and they are all still in perfect condition! This was a follow up order of a few extra bits I needed from the same set. Order came super fast, perfectly protect... See more

Rated 5 out of 5 stars

Everything went great, delivery and service. The products were packed really well. The dishes were amazing. I'm really happy. I highly recommend.

Rated 5 out of 5 stars

I just received my order yesterday. I am extremely impressed by the quality of the product and the level of service provided by Chaplin Home. The serving plates I received have exceeded my every expec... See more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(125)

55 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered from Sweden

Ordered Bonna Alhambra set from Sweden, Stockholm from Chaplin Home and I was so impressed by everything: order process, delivery and the hole set, in a good condition. Very happy that I chose Chaplin Home and I do truly recommend Chaplin Home.

3 February 2025
Rated 5 out of 5 stars

Exceptional quality and service

I just received my order yesterday. I am extremely impressed by the quality of the product and the level of service provided by Chaplin Home. The serving plates I received have exceeded my every expectation and I am thrilled to have purchased them. I didn’t find this variety or craftsmanship anywhere for this price point. I have been searching the internet for the perfect serving plates for my business. Each item was meticulously wrapped and all were delivered in perfect condition within only a couple of days. I am a very satisfied customer and so will definitely return to purchase more. Thank you Chaplin Home! Keep up the fantastic service.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent at what they do!

This company ticks the all the boxes boxes in terms of quality, efficiency, customer service and value!

I have ordered twice since December and will be ordering from them again. Cannot recommend them highly enough.

Both times the product was really well packaged, shipping to Spain was very fast and their customer service is very responsive and helpful.

Thanks Chaplin Home! In a time when online shopping is so competitive, from my experience I can honestly say operationally from end to end of the ordering process your company has nailed it!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I am very happy to discover this website as the delivery was fast and the packaging was extremely accurate. I highly recommend !!!!

7 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

Bought some plates from Sweden so review is in English. Delivery was SUPER fast, everything came well packaged and the plates are fabulous. I cannot thank Chaplinhome enough, as most of the time Bonna plates has to be bought in sets but I really wanted just some separated plates and I found them! Thank you Chaplinhome! =) Cannot recommend them enough =)

14 August 2024
Rated 5 out of 5 stars

Amazing!

Fast delivery, arrived well-packaged in perfect condition - we love our new plates thank you!

13 April 2024
Unprompted review
Rated 5 out of 5 stars

Shipped to UK so review in English.

Shipped to UK so review in English.

We are so pleased with our Bonna porcelain dining set. It came to us well packaged so we had no issues with any damage. The quality of the product and paint detailing are excellent, we have used them constantly since their arrival and we are very pleased with our purchase. Thank you.

27 September 2023
Show reviews in all languages. (125 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look