I had an issue with an exchange because my deposit was below the minimum required amount. I contacted ChangeNOW support, and they responded quickly and resolved it by combining my split deposits so th... See more
Company replied
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See what reviewers are saying
best exchange you can workit , support can sove any problem you have with youre transcation an fast in no time
Company replied
I've been using NOW Wallet for about 1.5 years, and I'm very satisfied with it. The support team is excellent—they reply quickly and are always helpful. They helped me solve my issue in no time. I... See more
Company replied
Had to change output address for a swap tx. Customer service stopped the transaction had me confirm I was the one who sent it and then changed the address saving me a huge headache and around $20. Mea... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Currency Exchange Service
- Financial Institution
- Money Transfer Service
- Non-Bank Financial Service
Written by the company
ChangeNOW.io is a crypto management platform that empowers newcomers, professionals and businesses to handle their Web3 finances in a simple and secure way. Since 2017, ChangeNOW has evolved from a fast, secure and limitless instant crypto exchange to a platform where millions of users worldwide safely store, exchange, trade and stake their crypto assets.
ChangeNOW Crypto Exchange: Swap on the Go
Written by the company
- ChangeNOW offers rapid swaps for BTC, ETH, USDT, and hundreds of other assets directly to your wallet. We’ve removed the friction so you can focus on your gains, not on filling out forms.
Resilient by Design, Secure by DNA
Enjoy all the benefits of ChangeNOW:
- Signup-Free: Keep your swaps private.
- Massive Variety: Access 1500+ digital assets across 110+ blockchains.
- Your Keys, Your Coins: Your funds stay yours only – safe and secure.
- Fiat-Ready: Jump from money to better money instantly with support for 70+ fiat currencies.
Go PRO: Maximize Every Move
Upgrade your experience with a ChangeNOW PRO subscription plan and get more benefits, control, transparency, and efficiency.
Choose the plan that fits your strategy:
- Emerald: 0.1% Cashback + 40 AML Checks – Built for active clients who want smarter monitoring and added value.
- Brilliant: 0.2% Cashback + Unlimited AML Checks – Designed for power users who need flexibility, scale, and full compliance coverage.
Contact info
Euro House, Richmond Hill Road, VC0100, Kingstown, St. Vincent & Grenadines
- support@changenow.io
- changenow.io
ChangeNOW Pro
You should know
4.6
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rapide Good Job 👍
9 May 2026
Unprompted review
Reply from ChangeNOW
Hello! Thank you for your feedback! We’re glad to hear everything was fast and smooth — good job to you too 😄💙
Took care of the exchange / transfer…
Took care of the exchange / transfer within minutes, great service !
8 May 2026
Reply from ChangeNOW
Thank you! We’re glad the exchange was completed quickly and smoothly. We appreciate your feedback 🙌
Best regards,
ChangeNOW Support Team
very fast and reliable
8 May 2026
Unprompted review
Reply from ChangeNOW
Thank you for your feedback! We’re happy to hear you had a fast and reliable experience with us 🚀
Best regards,
ChangeNOW Support Team
Responsive support.
8 May 2026
Unprompted review
Reply from ChangeNOW
That means a lot 💚✨ Always happy to help whenever needed!
Reply from ChangeNOW
Hello! 🙌
Thank you for your kind words. We truly value your support! 💙
The agent was very professional and got…
The agent was very professional and got my issue was resolved very quickly.
7 May 2026
Reply from ChangeNOW
Hello! 🌟
Thank you for your feedback! We’re happy to hear that our agent was professional and helped resolve your issue quickly ⚡
We truly appreciate your support! 💙
Reply from ChangeNOW
That’s what we like 😎💚
Really glad everything went smoothly and efficiently for you — thanks for sharing!
Reply from ChangeNOW
Hello! Thank you for the 5 stars. A good service is what we are proud of in ChangeNOW 😊
I did swap of xmr to usdt and you all cheated
I did swap of xmr to usdt and you all cheated me . In 25 usd it was shown to cut 1 usdt as fee but they charged me 8 usdt (cheaters) . Avoid this service (CHANGE NOW)
6 May 2026
Unprompted review
Reply from ChangeNOW
Hi dear,
Thank you for sharing your experience.
Fee differences can sometimes occur due to network conditions and processing factors at the time of the transaction. To look into your case in detail, please contact our support team at support@changenow.io and share your transaction information.
Our team will be happy to review this and provide clarification.
We are here to help.
Always happy to use change now
Always happy to use change now . great service
6 May 2026
Unprompted review
Reply from ChangeNOW
Big thanks! 💚✨
We’re always here whenever you need us!
Awesome!
Oh It was great, at first I was doubtful but then it was very smooth, Great work.
6 May 2026
Unprompted review
Reply from ChangeNOW
Love this! 🙌💚
We’re glad it all worked out and met your expectations!
Quick easy and anonymous.
5 May 2026
Unprompted review
Reply from ChangeNOW
Hello! 😄 Thank you for your feedback! We truly appreciate your support! 💙
Reply from ChangeNOW
Hello! 🚀 Thank you for your feedback! We’re glad to hear your experience was fast and smooth ⚡ We truly appreciate your support! 💙
Reply from ChangeNOW
Awesome! 💚✨
Happy your second experience was just as good!
Solution you gave.
4 May 2026
Unprompted review
Reply from ChangeNOW
Thank you for your review! 💚
We’re glad our solution worked for you. If you need any further help, we’re always just a click away. ⭐
Took less than a minute to ChangeNOW
Took less than a minute to ChangeNOW. Thanks!
4 May 2026
Unprompted review
Reply from ChangeNOW
That’s what we like 😎💚 Super fast swap — appreciate your feedback!
Pretty happy with service only once my…
Pretty happy with service only once my LTC didn't arrived 2 days for some reason until i contact support and was solved.
12 March 2026
Reply from ChangeNOW
Thanks for the feedback! 🙌💚
Appreciate your patience there, we’ll do our best to make your next experience a 5star one!
I've been using ChangeNow
I've been using ChangeNow for a few months. It's simple and I love it.
Received exactly the amount it said everytime.
3 May 2026
Unprompted review
Reply from ChangeNOW
Thank you so much for your wonderful feedback! We’re really happy to hear that you find ChangeNOW simple and easy to use. 🌟💚
Reply from ChangeNOW
Thank you so much for your feedback! We’re really happy to know that everything was very good with your experience. 💚🌟 It means a lot that you trust us with your crypto swaps, and we hope to welcome you again very soon!
Is trusted and tested positive
I saw it alone the way movement changed I appreciate it so much indeed
Gave a trial
3 May 2026
Unprompted review
Reply from ChangeNOW
Hello! 😊
Thank you for giving our service a try! We’re glad to hear you appreciated the experience and how everything worked out ⚡
We truly value your support and hope to see you again! 💙
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